Service Delivery Manager

We are a dedicated IT service provider supporting a leading bank. As we continue to grow and deepen our collaboration with the bank's management, we are looking for an experienced Service Delivery Manager (SDM) to join our team.This role is critical in maintaining operational excellence, ensuring high-quality service delivery, and building strong...

Key ResponsibilitiesThe ideal candidate will possess strong analytical skills and be able to develop and implement effective strategies for evaluating BPO performance. They will also be able to negotiate and manage contracts with BPO partners, ensuring clarity on terms, including SLAs, penalties, bonuses, and compliance requirements.Pricing and Procurement...

Job DescriptionWe are seeking an experienced IT Service Delivery Manager to join our team at Commerz Global Service Solutions. This role is critical in maintaining operational excellence and ensuring high-quality service delivery.Key ResponsibilitiesAct as the primary point of contact for service delivery-related topics with our banking client.Monitor...

About the opportunity WHAT YOU WILL OWN: - Ensure the highest quality of customer service to vendors - Process orders and manage relationships with hundreds of restaurants - Deliberate with customers or supervising personnel in order to address questions, problems, and special requests for orders and actual delivery statuses - Ensure that processes are...

About the opportunity WHAT YOU WILL OWN: - Ensure the highest quality of customer service to vendors - Process orders and manage relationships with hundreds of restaurants - Deliberate with customers or supervising personnel in order to address questions, problems, and special requests for orders and actual delivery statuses - Ensure that processes are...

**Digital Hub Kuala Lumpur attracts, grows, and develops passionate people who will meaningfully impact the digital future of BASF. Come join us and be a part of our digitalization journey.** - In our Product Family Cloud-Native Computing you will take over the role as Regional Service Delivery Manager for the region APAC and will be part of the Cloud-Native...

About the opportunity We are looking for an **Account Specialist covering the industries of Financial Services & Insurance** to be based in **Bangsar South**. This role will be reporting to the **Head, Advertising & Partnerships**. At Advertising & Partnerships we are disrupting the online and offline advertising space by offering a full suite of high...

About the opportunity **ROLE POSITIONING AND OBJECTIVES** To possess strong knowledge of the process and has the ability to influence the riders perception of our brand. Someone who has good communication and analytical thinking skills to establish a positive image of our business to the riders, customers and the vendors. You should not just be able to...

Service Delivery Manager Role:We are seeking an IT Service Delivery Manager to join our team. In this role, you will be responsible for managing the delivery of IT services, including the implementation of SAP logistics solutions.

Job DescriptionThe Regional Service Delivery Lead plays a critical role in ensuring the successful delivery of DTX Services within their respective area. This includes overseeing the execution of projects, managing Site Specialists, and being responsible for contract fulfillment with partners and suppliers.This position requires strong leadership and...

We are seeking a skilled Service Delivery Manager to join our team at Businesslist. In this role, you will be responsible for managing and maintaining our service catalogue and service level agreements, developing and implementing service improvement plans, and coordinating with various teams to ensure seamless service delivery.A successful Service Delivery...

**Job Overview**Recooty is seeking a highly skilled Junior Service Delivery Manager to lead our service delivery operations. As a key member of our team, you will be responsible for ensuring seamless service delivery to our customers.

To carry out other duties which may be assigned by the Management from time to time. - Assist in hiring and training the staff of the service delivery team. - Take Ownership of major incidents to ensure coordination of resolve parties, effective communication to stakeholders and post incident review. - Maintaining positive relationship with customers. -...

**Role and Responsibilities** - Customer Relationship and Stakeholder Management: Maintaining positive relationships with business by Initiating important partnerships with internal and external stakeholders. - Service Management: Monitoring and managing IT Operations functions to ensure optimal service. They are also responsible for maintaining high...

About Mühlbauer GmbH & Co. KGWe are a leading company in the industry, and we're looking for an experienced Service Delivery Manager to lead our IT support team.This is a critical role that requires excellent leadership skills, technical knowledge, and the ability to manage complex issues.The successful candidate will be responsible for overseeing the...

About the JobWe are looking for a skilled IT Service Delivery Manager to join our team in Kuala Lumpur, Malaysia. The successful candidate will be responsible for leading the delivery of IT services, including application management and technical support for Corporate Credit Processing systems.The ideal candidate will have extensive experience in IT service...

Job OverviewThe Access Group is looking for a talented IT Service Delivery Manager to join our team. As a key member of our operations team, you will be responsible for ensuring the delivery of high-quality IT services to our customers.Key ResponsibilitiesManage and lead a team of engineers in delivering IT services.Develop and implement service delivery...

Sapura Energy Berhad is seeking an IT Service Delivery Manager to oversee the delivery of high-quality IT services to our customers and partners. As a key member of our IT leadership team, you will be responsible for developing and implementing IT service management strategies, frameworks, and practices that drive business value and improve customer...

At Businesslist, we are seeking a highly skilled Service Delivery Manager to lead our Regional Service Delivery team. In this role, you will be responsible for ensuring the successful delivery of DTX Services within your designated area, supporting local or area-wide services.Key ResponsibilitiesEnsure timely and effective delivery of DTX Services in...

**About Avaya**: Avaya is a global leader in digital communications products, solutions, and services for businesses of all sizes delivering most of its technology through software and services. We enable organizations around the globe to succeed by creating intelligent communications experiences for our clients, their employees, and their customers. Every...