IT Operation Admin Support
4 days ago
**Company Description**
**Location**:
**Johor Bahru - Eco Botanic, Gelang Patah.**
- **Responsibilities**:_
- To ensure the configuration of Cameras/Routers/Switches/Tablets and accessories are done within KPIs.
- Ensure maintenance is carried out as per schedule without interruption to services and business.
- Ensure issues are addressed and resolved within target KPIs.
- Ensure all related incidents are registered in the Helpdesk System for escalation.
- To ensuremaintenance are carried out as per schedule without interruption to services and business.
- To ensure maintenance is carried out as per schedule without interruption to services and business.
- Ensure deployment, relocation, and all ad-hoc requests are completed within schedule.
- Ensure all related incidents are registered in the Helpdesk System for escalation.
- Support business operation
- Any ad-hoc task
- Able to start ANYTIME
- **Requirements**:_
- Strong understanding of the functions of IT Computer and mobile systems, hardware, software, and other peripheral equipment.
- Strong Communication & Interpersonal Skills
- Strong IT Support and troubleshooting Skills
- Strong analytical thinking and problem-solving.
- Good requirement gathering and software testing skills.
- Good documentation and reporting skills.
- **Benefits**:_
- Basic + Commission (UP TO RM4,000)
- Career development
- KWSP, SOCSO & EIS
- Annual Leave
- Proffesional training provided
- Yearly bonus and company trip
- Staff voucher
- Hostel provided
- Overseas exhibition opportunities
Pay: RM2,500.00 - RM5,000.00 per month
Schedule:
- Day shift
Supplemental pay types:
- Performance bonus
- Yearly bonus
**Education**:
- Diploma/Advanced Diploma (preferred)
**Experience**:
- IT: 1 year (preferred)
**Language**:
- Chinese (preferred)
- English (preferred)
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