Application Monitoring
3 weeks ago
Manage and provide technical support on Application monitoring tools such as Dynatrace
- Perform administration, setup and review of alerting for verifying the integrity and availability of all hardware, server resources, systems and key processes.
- Design and implement Dynatrace monitoring solutions that meet the needs of our internal teams and external clients.
- Ongoing setup of alerts and processing thresholds.
- Provide education / training to other team members as well as other IT departments of how to use the tool in a productive, efficient way to identify potential problem areas.
- Proactive investigation of potential problem areas based on monitoring statistics.
- Creation of monitoring dashboards and key metrics for IT leadership.
- Investigate & resolve issues resulting from major incidents as part of incident management and provide detailed root cause analysis.
- Familiarity with networking and storage concepts
- Experience with Oracle, EBS, SOA is a plus
- Experience with Linux, Unix & Sun Solaris systems
- Experience with Shell scripting and other scripting tools
- Ability to be proactive, creative problem solver and work well under pressure
- Excellent verbal and written communication skills
- Work collaboratively with other departments and functional teams to coordinate effective solutions.
- Knowledge of current documentation materials, methods, technology and practices
- Ensure company standards and procedures are followed
**Job Types**: Full-time, Permanent
**Salary**: RM15,000.00 - RM20,000.00 per month
**Benefits**:
- Professional development
Schedule:
- Monday to Friday
Application Question(s):
- What is your current salary?
**Experience**:
- Application Monitor & Support: 5 years (preferred)
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