Monitoring Analyst

6 months ago


Kuala Lumpur, Malaysia IT Consulting Company Full time

Job Responsibilities:
1.Deliver monitoring operations to
- Provide monitoring and support services with respond to messages, alarms or problems identified by monitoring / management tools

2.Handle Level 1/1.5 problem resolution
- Troubleshooting / resolution of event detected within the stipulated time
- Escalate issues to second level support following the procedures.
- Coordinate closely with Level 2 & 3 engineers, vendors and suppliers for quicker problem resolution.

**Requirements**:

- At least 1 year working experience in Network or Server monitoring
- Able to speak in Mandarin
- Willing to work in Shift
- At least a Diploma in IT or any related field

**Job Type**: Contract
Contract length: 12 months

Pay: RM3,500.00 - RM4,300.00 per month

Schedule:

- Rotational shift

Application Question(s):

- Notice Period

**Experience**:

- Network or Server Monitoring: 1 year (preferred)

**Language**:

- Mandarin (preferred)


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