Monitoring Analyst
7 months ago
**Role: Monitoring Analyst**
**Job Description**:
- Deliver monitoring operations:
- Provide support services with messages, alarms, or problems identified by monitoring/management tools.
- Handle level 1/level 1.5 problem resolution:
- Troubleshooting/ resolution of events detected within the stipulated time, SOP, and Service-Level Agreement.
- Coordinate closely with Level 2 & 3 engineers, vendors, and suppliers for quicker problem resolution.
- Perform schedule routines:
- Execute scheduled routines in accordance to standard procedures predefined.
Must-knows:
- Job Shifts: 4 days work - 4 days off, interchangeable 12hrs AM/12hrs PM shift.
- Do you own transportation/ are you willing to commute to workplaces? (transportation allowance also provided separately).
- Are you willing to work long-shifts/ overtime? (Overtime hours will be rewarded with monetary compensations).
**Salary**: RM3,000.00 - RM4,000.00 per month
**Benefits**:
- Health insurance
- Professional development
Schedule:
- Day shift
Supplemental pay types:
- Overtime pay
-
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