Monitoring Analyst
6 months ago
**MANDARIN/CHINESE SPEAKERS ONLY**
**MIN 6 MONTHS EXP**
**Job Description**:
Deliver monitoring operations:
- Provide support services with messages, alarms, or problems identified by monitoring/management tools.
Handle level 1/level 1.5 problem resolution:
- Troubleshooting/ resolution of events detected within the stipulated time, SOP, and Service-Level Agreement.
- Coordinate closely with Level 2 & 3 engineers, vendors, and suppliers for quicker problem resolution.
Perform schedule routines:
- Execute scheduled routines in accordance to standard procedures predefined.
**Salary**: RM2,000.00 - RM4,000.00 per month
**Benefits**:
- Health insurance
Schedule:
- Day shift
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