Assistant Manager, Inflight

2 weeks ago

Kuala Lumpur, Malaysia Malaysia Airlines Full time

**Reports To**:

- Senior Manager, Inflight Product

**Position Summary**:
**Key Accountability**:

- Assist on planning all aspects of product development policies, objectives, and initiatives that includes strategic product roadmap, product development, product launch, and product marketing related to cabin hard soft products, in-flight entertainment and connectivity in order to gain maximum benefit from each product.
- Maintains a systematic approach and oversees all aspects of product development and life cycle management including understanding market demands, technology trends, industry developments and the competitive field to identify potential new product opportunities
- Continuously look at longer term development, identify market opportunities and developing business cases for new product developments and current process re-engineering across all relevant touch points. To provide recommendation from data analysis that could potentially be implemented for product proposals. Assist the manager in cost benefit analysis, project budgets tracking and relevant regulatory approval acquisition.
- Responsible for project management and resource utilization and take a product from concept to commercialization successfully by monitoring the developments and enhancement, including continuous improvement post-implementation
- Responsible to develop and expose all directs report with the above job scope for succession planning preparation

**Qualifications**:

- 5 years of working experience
- Degree in Aviation studies or similar and above

**Area of Experience**:

- Strong knowledge or background in marketing, customer experience, and aviation management.
- Experience in project management, data analysis, and hospitality is an added incentive.
- Strong communication and interpersonal skills are also essential for this role, as the Assistant Manager, Inflight IFEC will work with cross-functional teams and external partners within the organization

**Personality Traits**:

- Leadership, team nurturing, agile, adapt, quick thinking, career driven, perseverance progressive, self-initiative, multitasking, strategic thinking

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