Fraud Analyst

6 months ago


Kuala Lumpur, Malaysia Gamer2Gamer Sdn Bhd Full time

Review Merchants online payment transactions Review Merchant's customer document ID and marketplace seller document ID Identify suspicious trends and patterns of merchants’ online payment transactions.

Analyzes suspicious activity on Merchant's customer accounts and researches past history for customer activity Work with manual and automated tools for deep insights and understanding of large amounts of historical data to help automate and optimize key processes Work closely with internal functions including Disputes, Salvaging, Customer Service, and Compliance Actively participate in defining processes, guidelines, and tools that help us reduce fraud now and in future.

Compiling, analyzing, and interpreting data that guide applicable insights to make tactical decisions and/or recommendations to business Develop and implement automated fraud detection and real-time decision strategies Review current fraud prevention processes to identify process and system improvements Effectively Communicate with appropriate authorities to resolve fraud concerns.

Observe customer transactions to identify fraudulent activity such as account take over, friendly fraud, theft, and similar other risks

**Requirements**:
Experience of decision systems, including rule/strategy implementation and testing is preferred

Strong communication and data presentation skills Motivation to achieve results in a fast-paced environment, manage multiple tasks simultaneously and prioritize work efforts and quickly given a short and long-term answer to solve a problem Stay current and alert with the latest fraudulent activities and trends.

**Salary**: RM3,500.00 - RM4,500.00 per month

Schedule:

- Rotational shift

Supplemental pay types:

- Performance bonus

Ability to commute/relocate:

- Kuala Lumpur: Reliably commute or planning to relocate before starting work (required)


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