Outlet Manager

6 months ago


Kota Bharu, Malaysia myTukar Full time

Administer purchasing and receiving procedures
- Analyse service quality and customer satisfaction
- Conduct staff performance assessment process
- Contribute to innovation process within own scope of work in the business unit
- Facilitate compliance with legislative and regulatory requirements
- Foster service innovation
- Identify and establish internal and external stakeholder relationships
- Implement loss/risk prevention
- Lead team to implement change
- Manage and implement business continuity plans
- Manage compliance with policies and procedures
- Manage cost and quality controls
- Manage crises
- Manage the operations
- Manage guest service
- Manage site/outlet and equipment maintenance
- Manage the customer experience
- Manage training
- Monitor income and expenses
- Optimise workforce for service excellence

**Job Types**: Full-time, Permanent

Pay: RM3,500.00 - RM4,500.00 per month

**Benefits**:

- Health insurance
- Maternity leave
- Opportunities for promotion
- Professional development

Schedule:

- Day shift

Supplemental pay types:

- Commission pay
- Performance bonus
- Yearly bonus

Ability to commute/relocate:

- Kota Bharu: Reliably commute or planning to relocate before starting work (preferred)


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