Specialist, Customs
7 days ago
**We are a leading chemical company, with the best teams developing intelligent solutions for our customers and for a sustainable future. Our success as a company relies on the engagement of our employees. We encourage our employees to develop their strengths, and we recognize their achievements. For you, this means a wide variety of job roles, and exciting opportunities for learning and career development.**
**Description**
Do you want to work with passionate teams, providing excellent business and digital services to the Asia Pacific region?
Do you want an open, supportive, and caring working environment?
Do you view your development needs seriously as we do?
If YES, then take your career to the #NextLevel with BASF
Objectives of the Position
- To provide customs services for BASF companies in Malaysia and Singapore
- To ensure of compliance within BASF supply chain operational processes with regards to Foreign Trade (Customs and Trade Control)
- To perform customs operations for assigned legal entities including and not limited to duty optimization, trade control activities, local customs engagements on business process, issues, audits / inspections and new / revisions in customs regulations
Main Tasks
Country Customs Service Caretaker
- Responsible for assigned countries (legal entities) customs process, protocols and requirements which will ensure license to operate. Work closely and with guidance from hub customs operations, country supply chain service caretaker and regional customs and supply chain community
Customs preferences and rules of origin:
- To collaborate with customs counterparts including hub preferential management team in ensuring legal entities eligibility for preferential treatment exemptions. This including joint issue / dispute resolution and bridging communication with local authorities
Trade Control Operations
- Support to executive trade control for inbound and outbound deliveries ensuring that trade control relevant regulations are operationally considered obtaining licenses and other documents from authorities and customers
Customs Procedures
- Support to optimizing and monitoring customs duty payments through applicable customs procedures be it duty suspension schemes or duty drawback procedures. Support to optimizing and monitoring duty payments.
Custom Broker Management
- Provide service level requirements for customs brokerage activities. To monitor performance of customs brokers in lieu with service requirements and review & request reporting as provided by customs brokers
Customs classification
- To collaborate with hub classification team for new/changes of HS tariff code and support custom dispute, communication with Business units when any impact to the business. To provide advice for related custom enquiry/ information update pertaining classification topics
General Customs Activities
- Respond to and manage audit activities, Provide requested information by competent authorities. Advise and train internal partners about all operational foreign trade aspects.
Quality management, Governmental regulation, ISO & EHS adherence
- Ensure all the related service, process and documentation is in compliance with government & country-specific legal laws and regulations.
**Requirements**:
**Education**:
Working Experience:
- Min 5-6 years work experience in the customs and international trade position
- Process compliance with customs offices for Malaysia and Singapore
- Hands on experience and expertise for custom topics for MY & SG, with related to preferential management, LMW, Custom procedures and formalities, MITI, Free Zone and bonded warehouse, duty/tax topics to ensure compliances, business continuity and duty optimization.
- Must understand the customs process, protocols and requirements which will ensure license to operate.
- Participation in customs / industry association added advantage to ensure customs changes, updates is being updated to management and be able to act pro-actively
- Working experience in chemical industry preferred though not mandatory
Technical & Professional Knowledge:
- Good communication skill in order to explain BASF business process with the custom authorities, MITI and related governance, to understand the compliance requirements from authorities, possess intercultural competence and exposure to regional / global customs community,
- Proficient in MS Excel, Word and PowerPoint; Expertise in customs laws and regulation incl. preferential treatment preferred; Experience in SAP or any ERP preferred
- Proficiency in English and Bahasa Malaysia
BASF regional service hub has been established since 2005 in Kuala Lumpur. The regional service hub has approximately 700 employees and growing. Focused on being a competency and digitalization driven hub, it also provides quality functional and know-how services in the areas of finance, controlling, human resources, real estate and facilities management, communications, environmental
-
Customer Service Specialist
7 months ago
Bangsar, Malaysia CLICKGAMING DISTRIBUTION GROUP SDN BHD Full time**About the company** TTRacing is a gaming chair company and current market leader in Malaysia with annual revenue of RM50m. We are present in Malaysia and Philippines with fast expansion growth to becoming a global brand. The company serves comfort to those long hours in helping our users to achieve greater productivity and performance. We dedicate...
-
Customer Service Specialist
7 months ago
Bangsar, Malaysia CLICKGAMING DISTRIBUTION GROUP SDN BHD Full time**About the company** TTRacing is a gaming chair company and current market leader in Malaysia with annual revenue of RM50m. We are present in Malaysia and Philippines with fast expansion growth to becoming a global brand. The company serves comfort to those long hours in helping our users to achieve greater productivity and performance. We dedicate...
-
Customer Service Specialist
2 days ago
Bangsar, Malaysia TTRacing Full time**About the company** TTRacing is a gaming chair company and current market leader in Malaysia with annual revenue of RM50m. We are present in Malaysia and Philippines with fast expansion growth to becoming a global brand. The company serves comfort to those long hours in helping our users to achieve greater productivity and performance. We dedicate...
-
Customer Service Specialist
7 months ago
Bangsar, Malaysia CLICKGAMING DISTRIBUTION GROUP SDN BHD Full time**About the company** TTRacing is a gaming chair company and current market leader in Malaysia with annual revenue of RM50m. We are present in Malaysia and Philippines with fast expansion growth to becoming a global brand. The company serves comfort to those long hours in helping our users to achieve greater productivity and performance. We dedicate...
-
Customer Service Specialist
7 months ago
Bangsar, Malaysia CLICKGAMING DISTRIBUTION GROUP SDN BHD Full time**About the company** TTRacing is a gaming chair company and current market leader in Malaysia with annual revenue of RM50m. We are present in Malaysia and Philippines with fast expansion growth to becoming a global brand. The company serves comfort to those long hours in helping our users to achieve greater productivity and performance. We dedicate...
-
Customer Service Specialist
7 months ago
Bangsar, Malaysia CLICKGAMING DISTRIBUTION GROUP SDN BHD Full time**About the company** TTRacing is a gaming chair company and current market leader in Malaysia with annual revenue of RM50m. We are present in Malaysia and Philippines with fast expansion growth to becoming a global brand. The company serves comfort to those long hours in helping our users to achieve greater productivity and performance. We dedicate...
-
Customer Service Specialist
7 months ago
Bangsar, Malaysia CLICKGAMING DISTRIBUTION GROUP SDN BHD Full time**About the company** TTRacing is a gaming chair company and current market leader in Malaysia with annual revenue of RM50m. We are present in Malaysia and Philippines with fast expansion growth to becoming a global brand. The company serves comfort to those long hours in helping our users to achieve greater productivity and performance. We dedicate...
-
Customer Service Specialist
7 months ago
Bangsar South, Malaysia Universal Serviced Offices Full time**Customer Service Specialist** for VIRTUAL OFFICE / SHARED OFFICES. Job role: **Requirements**: - Previous experience in sales and/or customer service. Min. 2 years. - Excellent face to face and phone communication skills with customers - A fluency in English, both verbal and written - Fluent in Mandarin Chinese - Ability to build and nurture...
-
Chinese Customer Service Specialist
7 months ago
Bangsar South, Malaysia Agensi Pekerjaan VR Excellent (M) Sdn Bhd Full timeJob role: **Job Type**: Permanent **Salary**: RM3,000.00 - RM4,800.00 per month **Benefits**: - Health insurance Schedule: - Monday to Friday Supplemental pay types: - Performance bonus Application Question(s): - Do you have at least 2 years of customer service experience in a company selling virtual office spaces or in a hotel? - Are you ok to work...
-
Customer Service Specialist
7 months ago
Bangsar South, Malaysia AP Millennium Consultants Full timeLocation: Office is based at Kerinchi Industry: Telecommunications Working hours: Earliest shift starts at 8am, last shift ends at 10pm Working days: 5 days, 2 days off **Salary**: RM2500 + OT Employment Status: 6 contract Requirement: Minimum SPM holder - Pass in BM, English, Maths, Sejarah Good spoken English Able to work shift hours Malaysian citizens...
-
Customer Service
6 months ago
Bangsar, Malaysia 1Millennium International Sdn Bhd Full timeTo attend/answer inbound calls from customers, identify their concern on products and services and assist them to solve the problems by providing the right solution. **Job Type**: Contract Contract length: 12 months **Salary**: RM1,600.00 - RM1,900.00 per month Schedule: - Rotational shift Ability to commute/relocate: - Bangsar: Reliably commute or...
-
Customer Service
10 hours ago
Bangsar, Malaysia Recruit Express Full timeExpected to consistently deliver excellent quality service to customers to achieve total customer satisfaction and solicit customers’ feedback. - Coordinate with the relevant stakeholders to investigate and respond to customers in a timely manner. - Keep abreast of new developments (SOPs) and changes in products, services, policies, and procedures as...
-
Customer Service Specialist
6 months ago
Bangsar South, Malaysia APVR Excellent (M) Sdn Bhd Full timeOur client is Virtual Office/Shared Offices industry and they are looking for Customer Service Specialist. They are located in Bangsar South. **BENEFITS**: - Next to LRT, 5-day week, performance bonus, medical, insurance, training, etc **JOB DESCRIPTION**: - Attend to clients in regard to the office requirements, anything from helping them with printer,...
-
Customer Service Specialist
7 months ago
Bangsar South, Malaysia APVR Excellent (M) Sdn Bhd Full timeOur client is Virtual Office/Shared Offices industry and they are looking for Customer Service Specialist. They are located in Bangsar South. **BENEFITS**: - Next to LRT, 5-day week, performance bonus, medical, insurance, training, etc **JOB DESCRIPTION**: - Attend to clients in regard to the office requirements, anything from helping them with printer,...
-
Customer Service
7 months ago
Bangsar, Malaysia Acerbic Synergy Full time**Company**: Lynda Rahim (Fashion) **Working Date and Hour**: Monday to Friday (9AM-6PM) **Position**: Customer Service **Location**: Bangsar **Salary**: RM2000-RM2500 **Responsibilities**: 1. Provide exceptional customer service to both online and offline customers. 3. Process orders and returns in a timely and accurate manner. 4. Resolve customer...
-
Supply Chain Specialist
4 days ago
Bangsar, Malaysia Techsap ASP Sdn Bhd Full time**Purpose** **of role**: The Order Management (“OM”) Specialist is the customer’s key contact point when placing orders for International, Domestic Marine and Energy products and services. The role includes helping to manage the customer relationship on behalf of International, Domestic Marine and Energy, and managing the entire order to invoice...
-
Customer Service Executive
7 days ago
Bangsar, Malaysia RCSI Resources Sdn Bhd Full timePosition : Customer Service Working Location : KL Eco City Bangsar, Kuala Lumpur Salary Range : RM 2,500 to RM 3,500 Working Hours : Monday to Friday (11am-830pm) : Saturday (1130am-430pm) **Key Responsibilities** - Communicate effectively on customers enquiries - Customer management - Support related events - Provide clerical and administrative support to...
-
Customer Service
7 months ago
Bangsar, Malaysia Agensi Pekerjaan Carpe Diem Executive Sdn Bhd Full time_**VERY URGENT!**_ **Responsibilities: - ** Perform customer verifications Provide a friendly and professional welcome to customers, presenting a positive impression of themselves and the organization Responding promptly with accurate and timely information to customer inquiries regarding products and services of the organization Ensure all inquiries are...
-
Customer Service
7 months ago
Bangsar, Malaysia 1Millennium International Sdn Bhd Full timeResponsible to ensure customer satisfaction in providing service information and enquiries, complaints and feedback are attended promptly in professional manner. - To gather from the customer all the necessary information to fulfill their requirement and enter accurately into the appropriate system. - Responsible to ensure customer’s satisfaction in form...
-
Customer Service Executive
1 week ago
Bangsar, Malaysia Lunch Actually Sdn Bhd Full timePassionate about helping people find love - Provide sound dating advice when asked by clients over the phone - Improve date coordination process and schedule dates for clients - Respond to customers’ enquiries promptly and provide support when needed - Listen to customer feedback and perform service recovery when necessary - Able to communicate...