Customer Service Specialist

4 months ago


Bangsar South, Malaysia APVR Excellent (M) Sdn Bhd Full time

Our client is Virtual Office/Shared Offices industry and they are looking for Customer Service Specialist. They are located in Bangsar South.

**BENEFITS**:

- Next to LRT, 5-day week, performance bonus, medical, insurance, training, etc

**JOB DESCRIPTION**:

- Attend to clients in regard to the office requirements, anything from helping them with printer, chargeable time doing admin work for our client, organizing meeting and discussion rooms etc.
- Take part in social media photos and videos to promote our facility, enter client payments into our client management system.

**REQUIREMENTS**:

- Must have at least 2 years of customer service experience in a company selling virtual office services or in a hotel industry.
- An understanding of Social Media is desirable.
- A fluency in English, both verbal and written.
- Excellent face to face and phone communication skills with customers
- Fluent in Chinese.
- Ability to build and nurture relationships with customers, clients and agents.

Pay: RM4,300.00 - RM6,500.00 per month

**Benefits**:

- Opportunities for promotion
- Professional development

Schedule:

- Monday to Friday

Supplemental pay types:

- Performance bonus

Ability to commute/relocate:

- Bangsar South: Reliably commute or planning to relocate before starting work (required)

Application Question(s):

- Do you have at least 2 years of customer service experience in a company selling virtual office services or in a hotel industry?

**Experience**:

- Customer service: 2 years (required)

**Language**:

- Mandarin (required)



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