Finance - Lending Operations Coordinator

4 weeks ago


Petaling Jaya, Malaysia Optimum Infosolutions (M) Sdn Bhd Full time

**Get to know the Role:

- **

analytical and transformative mindset to be part of our Financial Group. Here are the main job

scope but we require you to keep an open minded to embrace the challenges when additional

assignment is offered:
1) eStamping

a. Submit all eStamping to STAMPS portal within 30days upon loan disbursement

b. Monitor submission status

c. Prepare payment for Ready To Pay submission and ensure payment is done within 30days upon

submission review date

d. Extract eStamping certificates

2) G support tickets (GS tickets)

a. Monitor incoming level 2 tickets and resolve quickly within SLA

b. Ensure no backlog in the bucket end of the day

c. Prepare / summarize statistic breakdown at product level for all escalated tickets

3) Lead and improve the way in processing smooth Level 2 customer support in order to meet the

performance metrics.

4) Ability to re-prioritize and adapt to an exciting, ever-changing environment.

**The must have skills**:
1) Must possess at least a Diploma in any relevant field (preferred).

2) Customer Service in the financial / banking industry, payments, cards, banks, e-wallets.

3) Exposure to Zendesk. (preferred)

4) Exposure to eStamping process & STAMPS portal. (preferred)

5) Proficiency in Microsoft PowerPoint, Excel and Word / Google Doc, Sheet, Slide

6) Knowledge of SQL/ Phyton / web languages (HTML coding, APIs) / Microsoft BI / Google Script

/ any scripting language is required.

7) Passionate about customer service and technology.

8) Strong verbal and written communication skills in English, Malay and Mandarin (not a must)

languages

9) Can thrive in dynamic, fast-paced, and results-oriented teams under mínimal supervision.

10) Customer-centric and attention to details.

**Job Type**: Contract

**Salary**: RM1,000.00 - RM2,700.00 per month

**Benefits**:

- Health insurance

Schedule:

- Day shift
- Monday to Friday

Ability to commute/relocate:

- Petaling Jaya: Reliably commute or planning to relocate before starting work (required)



  • Petaling Jaya, Malaysia ManpowerGroup Full time

    **Finance - Lending Operations Coordinator** **Requirements**: - Bachelor’s degree in Business Administration, and/or Computer Science, and/or Business Analytics, and/or Information Systems (either related to programming or operations) - Basic knowledge of SQL/ Phyton / web languages (HTML coding, APIs) / Microsoft BI / Google Script / any scripting...


  • Subang Jaya, Malaysia Ninja Van Full time

    Ninja Van is a tech-enabled logistics company on a mission to provide hassle-free delivery services for businesses of all sizes across Southeast Asia. Launched in 2014, we started operations in Singapore and have become the region's largest and fastest growing last-mile logistics company, partnering with over 35,000 merchants and delivering more than 1,000...


  • Subang Jaya, Selangor, Malaysia Optimum Infosolutions (M) Sdn Bhd Full time

    **Get to know the Role: - **analytical and transformative mindset to be part of our Financial Group. Here are the main jobscope but we require you to keep an open minded to embrace the challenges when additionalassignment is offered:1) eStampinga. Submit all eStamping to STAMPS portal within 30days upon loan disbursementb. Monitor submission statusc. Prepare...


  • Petaling Jaya, Malaysia Grab Full time

    **Job Description**: - The position will be reporting to Senior Manager (Country Finance) and shall be responsible for reviewing and fronting related entities financial entry into Oracle Financial system, according to Company accounting policy - Key Finance PIC for business partnering for Lending Business unit (BU) and Ops alignment for new product/feature...


  • Petaling Jaya, Malaysia A5-DB OPERATIONS (M) BERHAD Full time

    **Job Description**: **Get to know our Digital Bank Team**: Grab is leading a consortium for Digital Bank license and build a bank with the right foundation - using data, technology and trust to solve problems and serve customers. We have big dreams to unlock and financial inclusion for people in our region is just one. If you have what it takes, help build...


  • Subang Jaya, Selangor, Malaysia Ninja Van Full time

    Ninja Van is a tech-enabled logistics company on a mission to provide hassle-free delivery services for businesses of all sizes across Southeast Asia. Launched in 2014, we started operations in Singapore and have become the region's largest and fastest growing last-mile logistics company, partnering with over 35,000 merchants and delivering more than 1,000...


  • Petaling Jaya, Malaysia Yinson Full time

    **Date Posted**:8 May 2024**Legal Entity**:Oyika Green Technologies Sdn. Bhd.**Job Function**:Finance**Location**:Petaling Jaya**Employment Type**:Permanent- Join one of the world’s leading energy solutions providers and discover how you can grow with Yinson no matter where you are in your career._ - Yinson is passionate about meeting the world’s energy...


  • Petaling Jaya, Malaysia Grab Full time

    **Job Description**: **The Opportunity** Country Controllership -Manager/Assistant Manager position being the pivot between Business, Financial Planning & Analysis (FP&A) and Shared Services team to achieve accurate & on time Financial Reporting based on dynamic company business environment - Key Finance PIC for business partnering for Lending Business unit...


  • Petaling Jaya, Malaysia Grab Full time

    **Job Description**: **The Opportunity** Country Controllership -Manager/Assistant Manager position being the pivot between Business, Financial Planning & Analysis (FP&A) and Shared Services team to achieve accurate & on time Financial Reporting based on dynamic company business environment - Key Finance PIC for business partnering for Lending Business unit...


  • Petaling Jaya, Malaysia Terasek Supply Sdn Bhd Full time

    Strong Leadership Skills: The coordinator should possess leadership qualities to effectively manage and supervise branch operations, guide and support the staff, and drive overall performance. Excellent Communication: Effective communication is crucial in this role to liaise with branch teams, collaborate with stakeholders, and interact with customers....


  • Petaling Jaya, Malaysia ManpowerGroup Full time

    **JOB TITLE : Finance Coordinator** **The Core Objectives**: Provide support to the RTR Team in delivering professional and consistent service to stakeholders in resolving inquiries relating to RTR and enhancing the effectiveness of the team. **Essential Experience / Criteria**: 1. Ensure the accuracy, timeliness & efficiency of the RTR function on the...


  • Petaling Jaya, Malaysia Optimum Infosolutions (M) Sdn Bhd Full time

    **Job Description Details**: **Role**:Marketing Coordinator **Role Type**:Initial 6 months and Extendable Contract through Optimum Infosolutions - KL, Malaysia **Job Location**: **Job Description (JD)** **Job scope & day-to-day activities**: - 1) Administration, coordination and tracking (60%) a) Raising EPR Purchase requisition requests b) PO...


  • Petaling Jaya, Malaysia KPMG Full time

    Assistant Manager Finance & Operations - KDN ACDC **Grade**: Experienced **Department**: KPMG Delivery Network **Descriptions**: As we scale and build out the centre, we are looking for a dedicated Assistant Manager to manage overall financial operations of the centre, related reporting and coordination, and play a key role in managing the back office...


  • Petaling Jaya, Malaysia KPMG Malaysia Full time

    Assistant Manager Finance & Operations - KDN ACDC **Description**: As we scale and build out the centre, we are looking for a dedicated Assistant Manager to manage overall financial operations of the centre, related reporting and coordination, and play a key role in managing the back office operational processes e.g. cost charge process, contracting and...


  • Petaling Jaya, Malaysia Jobs for Humanity Full time

    Company Description Jobs for Humanity is dedicated to building an inclusive and just employment ecosystem. Therefore, we have dedicated this job posting to individuals coming from the following communities: Refugee, Neurodivergent, Single Parent, Blind or Low Vision, Deaf of Hard of Hearing Black, Hispanic, Asian, Military Veterans, the Elderly, the LGBTQ,...


  • Petaling Jaya, Malaysia TopNotch Full time

    Operations - Campaign Operations Coordinator About the Assignment: - Support the Campaign Operations team with in-app marketing campaign setup like Promos, Banners, EDM across Grab verticals. - Needs to be comfortable and/or quick to learn setting up on Grab’s platforms. - Work with the respective Marketing and Commercial teams to plan out the best...


  • Petaling Jaya, Malaysia John Clements Full time

    We're looking for Accounting Analyst to join our team! Enjoy up to RM 4,200 DUTY - Participate in and lend assistance with daily accounting operations. - Participate in the creation of TLM and KINTO journals on a monthly and as-needed basis. - Help handle TLM and KINTO's balance sheet reconciliation problems. to participate in and support the...


  • Petaling Jaya, Malaysia Manpower Group Full time

    Campaign Operations Coordinator About the Assignment: 1. Support the Campaign Operations team with in-app marketing campaign setup like Promos, Banners, EDM across company verticals. 2. Needs to be comfortable and/or quick to learn setting up on company’s platforms. 3. Work with the respective Marketing and Commercial teams to plan out the best in-app...

  • Operation Coordinator

    2 months ago


    Petaling Jaya, Malaysia Sense Embroidery Sdn Bhd Full time

    Duties & Responsibility : To manage and assist day to day general office / outlet administration work, office & outlet management. Prepare & arrange staff movements by ensuring new / transfer staff, have system user accounts, working tools, equipment, and supplies for work and coordinate handover process for clearance staffs. Manage office / outlet / hostel...

  • Librarian

    7 days ago


    Petaling Jaya, Malaysia CITY UNIVERSITY Full time

    JOB SUMMARY - Responsible for managing Acquisition, Cataloguing & Processing, Lending Services and Reference Services. - Able to multi-task and committed. - Accountable for actively pursuing ways to improve the efficiency and effectiveness of services and facilities. - Maintain a safe & study area for library users. Note: This unit is responsible for...