Customer Services Executive

2 weeks ago


Klang, Malaysia ECU WORLDWIDE (MALAYSIA) SDN BHD Full time

Responsible to forwarding related matters in order to meet the Customer demands.
- Ensure the “On Time Delivery” for import and export are meeting Customer requirements.
- Coordinate the import export operations, customs clearance, delivery, pick-up and warehousing.
- Well versed in handling Customs clearance operation including EDI data entry (K1, K2, K3,K8, K9, DG, ZB etc.
- Handling matters related to HS Code, Duty, Tax Computation & Exemption, DG, ZB, OOG, BG Drawback and COO (form E, D and etc.)
- Monitor the Cargo delivery and daily loading and unloading issues.
- Ensure the compliance of rules and regulations of Customs and other government agencies.
- Handling and manage the temporary import export procedures such as BG, ATA, Carnet, and etc.
- Prepare the SST deduction and exemption report to our Customer.
- Ensure all shipment smoothly deliver to customer place without extra charges incurred.
- Ensure no wrong declaration that causes penalty or compound.

**Salary**: RM2,500.00 - RM3,000.00 per month

**Benefits**:

- Health insurance

Schedule:

- Day shift

Supplemental pay types:

- 13th month salary

Ability to commute/relocate:

- Klang: Reliably commute or planning to relocate before starting work (required)

**Education**:

- STM/STPM (preferred)

**Experience**:

- Customer Care Specialist: 2 years (preferred)

**Language**:

- Mandarin (preferred)
- Bahasa (preferred)



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