Claims Specialist

2 weeks ago

Kuala Lumpur, Malaysia Swiss RE Full time

**About the Role**
- A claims position, responsible for professionally handling fast tracks claims. These fast track claims might also require a sophisticated approach to managing issues with clients, brokers, co-insurers internal stakeholders and third parties.
- Part of the APAC Corso Claims Team, based in Malaysia, in the professional management of Facultative and Direct insurance claims, on the property & specialty and casualty lines of businesses in the region. The role also encompasses feedback to stakeholders in the region.
- Deliver the highest quality claim handling and customer service experience consistent with the Corporate Solutions' Claims Commitment and Claim Handling expectations.
- Directly handle fast track claims.
- Set and maintain appropriate and timely indemnity and expense reserves consistent with CorSo Claims reserve timeliness expectations.
- Proactive diary management.
- Keep Claim Management and Internal Stakeholders aware of loss potential and material claim developments, consistent with Claim Handling Expectations and SOPs.
- Regularly provide (and assist Claims Management in gathering and providing) accurate information and data for Claims' reporting.
- Comply with internal governance, legal and regulatory requirements.
- To remain abreast of relevant statutory laws, trends in judicial decisions and claims handling procedures in the insurance and reinsurance markets.

**About You**
- Claims experience of at least 5 years.
- University Degree and/or a professional insurance qualification from ACII, ANZIIF or equivalent.
- Network of insurer and broker contacts in the region would be an added advantage.
- A passion for delivering exceptional customer service.
- Good communication (written and verbal) and people skills.
- Curious, energetic, confident, collaborative, proactive, analytical, problem-solver, dependable, honest and transparent.
- Good organizational and time management skills, disciplined, agile, self-motivated, strategic and sound judgment.
- Good coverage, investigation, loss evaluation and claim valuation skills.
- Experienced and skilled negotiator and effective presenter.
- Experience in engaging and managing external experts and outside attorneys, including effective cost and litigation management experience.
- Good understanding of underwriting, other insurance functions and insurance industry.
- Strong interpersonal skills, experienced relationship builder and high emotional IQ.
- Strong computer skills including proficiency in the use of MS Office (Word, Excel, Power Point).

**About Swiss Re Corporate Solutions**

Swiss Re is one of the world’s leading providers of reinsurance, insurance and other forms of insurance-based risk transfer. We anticipate and manage risks, from natural catastrophes and climate change to cybercrime.

Swiss Re Corporate Solutions is the commercial insurance arm of the Swiss Re Group. We offer innovative insurance solutions to large and midsized multinational corporations from our approximately 50 locations worldwide. We help clients mitigate their risk exposure, whilst our industry-leading claims service provides them with additional peace of mind.

Our success depends on our ability to build an inclusive culture encouraging fresh perspectives and innovative thinking. Swiss Re Corporate Solutions embraces a workplace where everyone has equal opportunities to thrive and develop professionally regardless of their age, gender, race, ethnicity, gender identity and/or expression, sexual orientation, physical or mental ability, skillset, thought or other characteristics. In our inclusive and flexible environment everyone can bring their authentic selves to work.

**Keywords**:
**Reference Code**:125541

  • Claims Specialist

    2 weeks ago

    Kuala Lumpur, Malaysia IC Frith (Asia Pacific) Sdn Bhd Full time

    The Claim Specialist/ Customer Service Representative has a critical commercial responsibility in making sure that good quality decisions are made in relation to each claim/ sale, providing accurate information related to services provided, understanding customer requirements, coordinating sales order/ claim activities, and increase conversion rate. - Serves...

  • Insurance Claim Specialist

    3 weeks ago

    Kuala Lumpur, Malaysia EPS Ventures Sdn Bhd Full time

    **Position : Insurance Claim Specialist** **Tenure : 1 year contract ( Immediate Hiring)** **Working Hour : Standard** **Working location : Jalan Duta** **Salary : RM 6500 - RM 7000** **Job Responsibilities**: - Receive, validate, and manage new claims. - Review and approve claims within authority limits, preparing files for presentation to capacity...

  • Technical Operations Specialist

    4 weeks ago

    Kuala Lumpur, Malaysia Marsh McLennan Full time

    Technical Operations Specialist - Claims **Company**: MMC Corporate **Description**: **Technical Operations Specialist - Claims** **What can you expect?** - Be a part of a regional operational shared service center - Interact diverse colleagues and stakeholders from various line of business within MMC **What is in it for you?** - Career Development and...

  • Technical Operations Specialist

    2 days ago

    Kuala Lumpur, Malaysia Marsh McLennan Full time

    Technical Operations Specialist - Claims **Company**: MMC Corporate **Description**: **Technical Operations Specialist - Claims** **What can you expect?** - Be a part of a regional operational shared service center - Interact diverse colleagues and stakeholders from various line of business within MMC **What is in it for you?** - Career Development and...

  • Operations Specialist

    4 weeks ago

    Kuala Lumpur, Malaysia Marsh McLennan Full time

    Operations Specialist - Claims **Company**: **Description**: **What can you expect?** - Be a part of a regional operational shared service center - Interact diverse colleagues and stakeholders from various line of business within MMC **What is in it for you?** - Career Development and Training Opportunities - Explore opportunities to work on regional and...

  • Operations Specialist

    2 days ago

    Kuala Lumpur, Malaysia Marsh McLennan Full time

    Operations Specialist - Claims **Company**: **Description**: **What can you expect?** - Be a part of a regional operational shared service center - Interact diverse colleagues and stakeholders from various line of business within MMC **What is in it for you?** - Career Development and Training Opportunities - Explore opportunities to work on regional and...

  • Insurance Claim Specialist

    1 week ago

    Kuala Lumpur, Kuala Lumpur, Malaysia EPS Ventures Sdn Bhd Full time

    Position : Insurance Claim SpecialistTenure : 1 year contract ( Immediate Hiring)Working Hour : StandardWorking location : Jalan DutaSalary : RM RM 7000Job Responsibilities: Receive, validate, and manage new claims. Review and approve claims within authority limits, preparing files for presentation to capacity partners for significant losses. Respond to...

  • Claim Management Specialist

    4 weeks ago

    Kuala Lumpur, Malaysia Paracell M Sdn Bhd Full time

    Position**:Claims Management Specialist** Duration: 12 months Location: Petaling Jaya Start date: August or September 2023 **Job responsibilities**: - Must understand the entire end to end project's claims management process and ability to perform claims process as per process documentation. - To demonstrate problem solving capabilities in resolving issues...

  • Insurance Claim Specialist

    3 weeks ago

    Kuala Lumpur, Malaysia EPS Ventures Sdn Bhd Full time

    **Position : Insurance Claim Specialist** **Tenure : 1 year contract ( Immediate Hiring)** **Working Hour : Standard** **Working location : Jalan Duta** **Salary : RM 6500 - RM 7000** **Responsibilities**: - Receive, validate, and manage new claims. - Review and approve claims within authority limits, preparing files for presentation to capacity...

  • Global Insurance and Travel Claims Specialist

    3 weeks ago

    Kuala Lumpur, Malaysia EPS Ventures Sdn Bhd Full time

    **Position : Global Insurance and Travel Claims Specialist** **Tenure : 1 year contract ( Immediate Hiring)** **Working Hour : Standard** **Working location : Jalan Duta** **Salary : RM 6500 - RM 7000** **Responsibilities**: - Receive, validate, and manage new claims. - Review and approve claims within authority limits, preparing files for presentation...

  • Claim Management Specialist

    1 week ago

    Kuala Lumpur, Kuala Lumpur, Malaysia Paracell M Sdn Bhd Full time

    Position:Claims Management SpecialistDuration: 12 monthsLocation: Petaling JayaStart date: August or September 2023Job responsibilities: Must understand the entire end to end project's claims management process and ability to perform claims process as per process documentation. To demonstrate problem solving capabilities in resolving issues and providing...

  • Global Insurance and Travel Claims Specialist

    1 week ago

    Kuala Lumpur, Kuala Lumpur, Malaysia EPS Ventures Sdn Bhd Full time

    Position : Global Insurance and Travel Claims SpecialistTenure : 1 year contract ( Immediate Hiring)Working Hour : StandardWorking location : Jalan DutaSalary : RM RM 7000Responsibilities: Receive, validate, and manage new claims. Review and approve claims within authority limits, preparing files for presentation to capacity partners for significant losses....

  • Medical Claims Analyst

    1 week ago

    Kuala Lumpur, Malaysia Zurich Insurance Full time

    Job Summary- Utilize established financial systems and roll out enhanced analytics capabilities to track budgets and highlight variances in order to achieve financial effectiveness and operational efficiency.- Job Accountabilities - Key Accountabilities- Identify deep dive areas in close collaboration with local Business Units. Provide an independent view of...

  • Client Support Specialist

    2 weeks ago

    Kuala Lumpur, Malaysia Marsh & McLennan Companies, Inc. Full time

    Client Support Specialist - EB Claims Contact Centre (Supporting Hong Kong) **Company**: MMC Corporate **Description**: **Hong Kong ASO Contact Centre** - Hong Kong ASO (Administrative Services Only) handling customer inquiries and providing assistance in Employee Benefits Claims line. - Resolving customer complaints and escalations: The contact centre...

  • Claims Specialist

    2 months ago

    Kuala Lumpur, Malaysia IC Frith (Asia Pacific) Sdn Bhd Full time

    Job Responsibilities / Key Result Areas Create win-win outcomes for customers and Brightside by processing Electrical Household Claim - Serves customers by providing product and service information and resolving product and service problems. - Make decisions, on behalf of Brightside, in relation to adjudication of claims under the terms and conditions,...

  • Medical Claims Analyst

    1 week ago

    Kuala Lumpur, Kuala Lumpur, Malaysia Zurich Insurance Full time

    Job Summary- Utilize established financial systems and roll out enhanced analytics capabilities to track budgets and highlight variances in order to achieve financial effectiveness and operational efficiency.- Job Accountabilities - Key Accountabilities- Identify deep dive areas in close collaboration with local Business Units. Provide an independent view of...

  • Claims Specialist Sea

    3 weeks ago

    Kuala Lumpur, Malaysia Swiss RE Full time

    **About the Role** - A claims position, responsible for professionally handling standard claims which might require litigation and vendor management for SEA. These standard claims might also require a sophisticated approach to managing issues with clients, brokers, co-insurers internal stakeholders and third parties. - Part of the APAC Corso Claims Team,...

  • Claims Specialist Sea

    1 week ago

    Kuala Lumpur, Kuala Lumpur, Malaysia Swiss RE Full time

    About the Role A claims position, responsible for professionally handling standard claims which might require litigation and vendor management for SEA. These standard claims might also require a sophisticated approach to managing issues with clients, brokers, coinsurers internal stakeholders and third parties. Part of the APAC Corso Claims Team, based in...

  • Medical Claims Analyst

    1 month ago

    Kuala Lumpur, Kuala Lumpur, Malaysia Zurich Insurance Company Ltd. Full time

    Job SummaryUtilize established financial systems and roll out enhanced analytics capabilities to track budgets and highlight variances in order to achieve financial effectiveness and operational efficiency.Job Accountabilities - Key AccountabilitiesEnsure monthly reporting of Business Units to the data warehouse and constantly improve data quality and...

  • Medical Claims Analyst

    4 weeks ago

    Kuala Lumpur, Kuala Lumpur, Malaysia Zurich Insurance Company Ltd. Full time

    Job SummaryUtilize established financial systems and roll out enhanced analytics capabilities to track budgets and highlight variances in order to achieve financial effectiveness and operational efficiency.Job Accountabilities - Key AccountabilitiesEnsure monthly reporting of Business Units to the data warehouse and constantly improve data quality and...