Chat Support Korean

1 month ago


Kuala Lumpur, Malaysia Mindpec Solutions Full time

**Now we're Hiring...**

**US IT Company・ SNS project Chat Support position!**
- Understand customer enquiries and ensure they are answered or routed through the appropriate support channel
- Manage customer escalations and ensure that these are answered, tracked, and escalated as required
- Perform all procedures accurately, including following client's documented call flows, work processes, data entry requirements, and complaint management processes
- Ensure all SLAs are met accordingly
- Demonstrate a strong customer service orientation and take responsibility to ensure customers are satisfied
- Provide a high level of professionalism and competent customer service
- Able to communicate effectively with customers in a friendly and polite manner following the processes
- Able to read, write, and speak fluently and spontaneously in both English and, for native speakers, in their native language

**Skills Required**:

- Bachelor's Degree in any discipline with 0 - 1 year customer service experience
- Excellent command over Excellent communication skills and strong command over the local language/ language off support in the region
- Excellent Customer Service Skills.

**Salary :  **
- **RM8400 (Basic) + RM1000 (Complexity Allowance) + RM200 (Housing Allowance)**

**Place:**Kuala Lumpur, Malaysia

**Hours: : **24*7( any 9h *including 1.5h break ) Mon‐Sun Rotational

**Requirement :**Native Korean + Reading,Writing, Speaking English skills

**Joining date :**6th March 2024

1st April 2024

☆ Feel Free to contact ☆

**Salary**: From RM9,400.00 per month

**Benefits**:

- Health insurance



  • Kuala Lumpur, Malaysia GrowthFn Sdn Bhd Full time

    Vacancy: - Chat Support - Native Korean Location: Kuala Lumpur, Malaysia **Salary**: RM 9,000 Headcount: 20 Joining Date: 26th May, 2024. Language: Korean + English Educational: Bachelor Degree (Fresher will also do) or Diploma holder with 3 years experience. Working Hour: 24*7 Rotational Job Summary: - Understand customer enquiries and ensure they...

  • Korean - Chat Support

    2 weeks ago


    Kuala Lumpur, Kuala Lumpur, Malaysia GrowthFn Sdn Bhd Full time

    Vacancy:Chat Support Native KoreanLocation: Kuala Lumpur, MalaysiaSalary: RM 9,000Headcount: 20Joining Date: 26th May, 2024.Language: Korean + EnglishEducational: Bachelor Degree (Fresher will also do) or Diploma holder with 3 years experience.Working Hour: 24*7 RotationalJob Summary: Understand customer enquiries and ensure they are answered or routed...

  • Chat Support

    1 week ago


    Kuala Lumpur, Malaysia GrowthFn Sdn Bhd Full time

    Vacancy: - Chat Support - Korean - Location: Kuala Lumpur, Malaysia - Salary: Basic 8,200 RM (Negotiable) + Complexity Allowance: 1,000RM + Housing Allowance 200RM + Shift Allowance - Headcount: 20 - Joining Date: 11th March and 25th March, 2024. - Language: Korean + English - Educational: Bachelor Degree (Fresher will also do) or Diploma holder with 3 years...


  • Kuala Lumpur, Malaysia Eteam Workforce Sdn Bhd Full time

    **Job Title: Social Media Chat Support (Korean Speaker)** Work Type: Permanent RoleLocation: KL Sentral, Kuala Lumpur **Basic Salary: - ** - With Experienced - Basic RM6600 + RM1000 (Complexity Allowance) - Fresh Graduates - Basic RM6400 + RM1000 (Complexity Allowance) **Responsibilities**: - Identifies, investigates, and resolves users problems with...

  • Team Lead

    3 weeks ago


    Kuala Lumpur, Malaysia GrowthFn Sdn Bhd Full time

    Vacancy: Team Lead - Chat Support (Korean) Location: Kuala Lumpur Sentral, Malaysia. **Salary**: RM 12,000 - 13,000 Allowance: Shift allowance + KPI Process: Social Media Chat Support Language: Native Korean and English Start Date: ASAP or with Joining date Roles & Responsibilities: - Managing a team of 20 to 25 FTE - Client/Customer/People...


  • Kuala Lumpur, Kuala Lumpur, Malaysia Eteam Workforce Sdn Bhd Full time

    Job Title: Social Media Chat Support (Korean Speaker)Work Type:Permanent RoleLocation:KL Sentral, Kuala Lumpur**Basic Salary: - * With Experienced Basic RM6600 + RM1000 (Complexity Allowance) Fresh Graduates Basic RM6400 + RM1000 (Complexity Allowance)Responsibilities: Identifies, investigates, and resolves users problems with their Social Media account...


  • Kuala Lumpur, Malaysia EPS Ventures Sdn Bhd Full time

    **Position**: Korean Chat Support Specialist (SNS Marketing) Company Background: Global BPO Company Location: Kuala Lumpur Tenure: Permanent **Remuneration**: - RM7,900 -10,000 (Basic + Allowance) - RM200-500 (KPI Allowance) - RM200-300 (Shift Allowance) **Contact details**: Shunta Takai / EPS Consultants Malaysia **Responsibilities**: - Understand...

  • Chat Support Korean

    2 weeks ago


    Kuala Lumpur, Kuala Lumpur, Malaysia Mindpec Solutions Full time

    Now we're Hiring...US IT Company・ SNS project Chat Support position Understand customer enquiries and ensure they are answered or routed through the appropriate support channel Manage customer escalations and ensure that these are answered, tracked, and escalated as required Perform all procedures accurately, including following client's documented call...

  • Japanese Chat Support

    2 months ago


    Kuala Lumpur, Malaysia MyGlit Full time

    **Role**:Asst. Mgr/Mgr -(NonTechnical) **Timings**:Flexible (Permanent) **Industry**:BPO **Work Mode**:Work from office **Functional Area**:ITES / BPO / Operations / Customer Service / Telecalling **Process**:Voice Key Skills: Communication Japanese language Japenese Chat Process Chat Support - Concentrix Japanese Chat Support (Local Malaysian +...

  • Japanese Chat Support

    22 hours ago


    Kuala Lumpur, Malaysia MyGlit Full time

    **Role**:Asst. Mgr/Mgr -(NonTechnical) **Timings**:Flexible (Permanent) **Industry**:BPO **Work Mode**:Work from office **Functional Area**:ITES / BPO / Operations / Customer Service / Telecalling **Process**:Voice Key Skills: Communication Japanese language Japenese Chat Process Chat Support - Concentrix Japanese Chat Support (Local Malaysian +...


  • Kuala Selangor, Malaysia MyGlit Full time

    **Role**:Other Foreign Language Expert **Timings**:Shifting Schedule (Permanent) **Industry**:Telecom / ISP **Process**:Chat **Functional Area**:Banking / Insurance **Work Mode**:NA Key Skills: Business Support systems (BSS) Business to Business (B2B) Business to Consumer (B2C) Call Center Customer Relations Customer Service - Language: Korean +...


  • Kuala Lumpur, Malaysia MyGlit Full time

    **Role**:Any Other **Timings**:Night Shift (Part Time) **Industry**:BPO / ITES **Process**:Chat **Functional Area**:Any Other **Work Mode**:Work from Home Key Skills: Key Account Management - Language: Korean + English (foreigner) LocationL KL Sentral Hours of Operation: 24 hrs Rotational shift "Min. Requirements: Fresh Grads (Able to speak and write...

  • Chat Support

    2 weeks ago


    Kuala Lumpur, Kuala Lumpur, Malaysia GrowthFn Sdn Bhd Full time

    Vacancy:Chat Support Korean Location: Kuala Lumpur, Malaysia Salary: Basic 8,200 RM (Negotiable) +Complexity Allowance: 1,000RM + Housing Allowance 200RM + Shift Allowance Headcount: 20Joining Date: 11th March and 25th March, 2024. Language: Korean + English Educational: Bachelor Degree (Fresher will also do) or Diploma holder with 3 years experience.Working...

  • Japanese Chat Support

    2 weeks ago


    Kuala Lumpur, Kuala Lumpur, Malaysia MyGlit Full time

    Role:Asst. Mgr/Mgr -(NonTechnical)Timings:Flexible (Permanent)Industry:BPOWork Mode:Work from officeFunctional Area:ITES / BPO / Operations / Customer Service / TelecallingProcess:VoiceKey Skills: Communication Japanese language Japenese Chat Process Chat Support ConcentrixJapanese Chat Support (Local Malaysian + Native Japanese)Language: Japanese + English...


  • Kuala Lumpur, Malaysia GrowthFn Full time

    Responsibilities and Duties - Identify customer needs and help customers use specific features - Analyze and report product malfunctions (for example, by testing different scenarios or impersonating users) - Update our internal databases with information about technical issues and useful discussions with customers - Monitor customer complaints on social...


  • Kuala Lumpur, Malaysia IPNX NIGERIA LIMITED Full time

    **Position Overview**: We are currently seeking a dynamic and customer-focused individual to join our team as a Bilingual Chat Support Representative. In this role, you will be responsible for providing exceptional customer service and technical support to our diverse client base through various digital chat platforms. **Key Responsibilities**: -...

  • Chat Supportkorean

    1 week ago


    Kuala Lumpur, Malaysia Tekrecruiters Full time

    **Speaks Korean** **Generic Behavioral Skills** - Located in Kuala Lumpur - **24hrs Rotational Shift**: - Salary: RM10, 000 (Negotiable Upwards) **Salary**: From RM10,000.00 per month Ability to commute/relocate: - Kuala Lumpur: Reliably commute or planning to relocate before starting work (required) Application Question(s): - What is your Current...

  • Chat Support

    7 days ago


    Kuala Lumpur, Malaysia growthfn Full time

    We are seeking experienced and enthusiastic Chat Support Representatives to join our team. As a Chat Support Representative, you will be responsible for assisting customers with their inquiries, providing product information, resolving issues, and ensuring a positive customer experience. **Responsibilities**: - Respond to customer inquiries via chat in a...


  • Kuala Lumpur, Kuala Lumpur, Malaysia GrowthFn Full time

    Responsibilities and Duties Identify customer needs and help customers use specific features Analyze and report product malfunctions (for example, by testing different scenarios or impersonating users) Update our internal databases with information about technical issues and useful discussions with customers Monitor customer complaints on social media and...

  • Chat Support

    2 weeks ago


    Kuala Lumpur, Kuala Lumpur, Malaysia MyGlit Full time

    Role:Any OtherTimings:Flexible (Permanent)Industry:BPO / ITESProcess:ChatFunctional Area:Any OtherWork Mode:Work from officeKey Skills: Vietnamese Chat Support Vietnamese-Chat SupportKL SentralShift: 24*7Has experience in chat support"Bachelor Degree with no expDiploma with min 1 year of call center experienceSPM with min 3 years of call center...