E-commerce Product Executive

7 months ago

Kuala Lumpur, Malaysia Hydron Holdings Full time

**Job Scope**

Curate and manage product inventory, including stock checking, inquiry handling, and catering to customer needs. Evaluate and select products from the API list for inclusion in the inventory based on market demand and trends.

**Responsibilities**
- **Collaboration and Communication**:

- Collaborate with the design and marketing team to ensure visually appealing product content are created.
- Maintain effective communication with cross-functional teams to seamlessly integrate product content.
- **Pricing and Configuration**:

- Assist in configuring product settings and attributes to enhance the user experience.
- Determine competitive and market-appropriate prices for both new and existing products.
- **Quality Assurance**:

- Conduct thorough quality checks on all content before activation to ensure accuracy and consistency.
- Promptly rectify any errors or discrepancies in product information.
- **Market Analysis and Research**:

- Conduct in-depth market research to identify optimal price positioning and competitive strategies.
- Monitor industry trends and competitor pricing strategies to inform decision-making.
- **Daily Operations**:

- Perform daily tasks such as API credit account balance checking, payment reload, and order status monitoring.
- Address customer inquiries and issues promptly, including failed delivery orders and customer tickets.
- **Weekly Reporting and Financial Management**:

- Prepare and process weekly consignment API payment requests.
- Generate weekly API credit movement reports and verify bank balances.
- Estimate and manage the weekly cash flow budget for the company.
- **Monthly Reporting and Analysis**:

- Compile and analyze monthly reports for API transactions, consignments, and third-party marketplace sales.
- Generate inventory management reports and assess stock levels and product performance.

**Requirements**:

- A degree in Business, Marketing, or a related field.
- Strong attention to detail and commitment to delivering high-quality work.
- Excellent communication and collaboration skills.
- Basic understanding of e-commerce operations and content management systems.
- Ability to adapt to a fast-paced and dynamic work environment.

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