Media Campaign Manager

7 months ago


Kuala Lumpur, Malaysia Cognizant Full time

**Role: Media Campaign Manager - Korean Language**

**Location: KL, Malaysia**

**Job Summary**:
MCMs are required to **create Marketing campaigns** for client and communicate with the end clients for any information related to their campaigns.

They create, monitor, and report the campaign details to the clients.

They also interact with the sales team as an when needed.

**Required skills**:

- Digital Marketing
- Attention to details.
- Empathetic
- Excellent **Korean & English** Language Communication

**Qualification**:

- 3+ years of experience in **International Technical Support /Customer Support** preferably in a **voice + chat support** channels.
- Strong verbal and written communication skills in one of these languages - DE, FR, IT, ES, TR & RU.
- Problem Solving and Analytical Aptitude (IQ 100 or above).
- Work independently with mínimal supervision with attention to detail, proactively communicate issues and seek inputs for remediation.
- Above average **MS-Excel** skills (VLOOKUP, string functions, logical functions & pivot tables).

**Responsibilities**:

- Understanding client requirements and accurate implementing them with stringent quality parameters.
- Handling queries/troubleshooting on assigned cases within Service Level Agreement.
- Assisting clients in image hosting and promoting dynamic campaigns.

**Added advantage**:

- Client handling experience for advertising products like AdWords (Search, Display, Mobile), Analytics (PPC ROI tracking) with knowledge of various online advertising models (Search, Display, Mobile, Video) and revenue models (like Pay per click, Cost Per (Thousand) Impressions, Cost Per View and/or Cost Per Acquisition) will be a significant added advantage.
- Familiarity with Digital Marketing and E-Commerce tools preferred.
- Knowledge of CSS, HTML, ActionScript / Javascript preferred.

**About Cognizant**:
**#LI-CTSAPAC


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