Customer Service

**Roles & Responsibilities：** - Deliver fair outcome to our customers and ensure the quality of service in place. - Actively share customer feedback to internal departments to improve the customer experience. - Actively respond to the feedback received from the social medias. - Work with internal teams to ensure the pre & post service for all products are...

**Roles & Responsibilities：** - Deliver fair outcome to our customers and ensure the quality of service in place. - Actively share customer feedback to internal departments to improve the customer experience. - Actively respond to the feedback received from the social medias. - Work with internal teams to ensure the pre & post service for all products are...

**Responsibilities**: - Manage and guide the smooth operation of daily customer service tasks, supervise, coach, streamline processes, and conduct standardized evaluations to enhance the efficiency of customer service. - Provide clear instructions on complex issues. - Collaborate with the Customer Service QC team to conduct knowledge training, handle...

**Requirements**: - With 1+ years of hands-on experience in the fintech or blockchain industry. - Ability to articulate issues or problems to internal departments. - Knowledge of blockchain would be an advantage. - The ability to communicate in Mandarin would be an advantage. - Good and positive attitude with a keen interest in learning. Responsibility -...

Manage and guide the smooth operation of daily customer service tasks, supervise, coach, streamline processes, and conduct standardized evaluations to enhance the efficiency of customer service. Provide clear instructions on complex issues.Collaborate with the Customer Service QC team to conduct knowledge training, handle complaints, and other essential...

**Job Position: Customer Service Officer (Fresh Graduate welcomed)** **Company Background: Airbnb Property Management** **Salary Range: Basic MYR1,900 - MYR3,500** **Location: Country Darden Danga Bay, Johor Bahru** **Benefit: EPF, Socso** MAIN DUTIES / RESPONSIBILITIES - Interacting with walk-in customers and providing assistance. - Delivering customer...

**Customer Service Representative for Sales & Marketing** - Handle day to day customer service support - Monitor and respond to customer inquiries, comments, and complaints on social media platforms promptly and professionally. - Handle ticketing system inquiries, including ticket purchases, reservations, and refunds. - Involve in promotional activities,...

**DESCRIPTIONS** - Arrange import and export operation and documentation - Arrange local and overseas transportation (Sea & Air) - Handle correspondence with local or overseas agents - Have a good liaise with Shipping companies - Daily co-ordination of operation and customer booking - Manage Documentation and Customer Services Dept - Familiar with shipping...

Reporting to Customer Service Manager and/ or appointed immediate superior 2. Attend to customers complaints and find solutions to all complaints. 3. To ensure that all daily transportations and shipments are scheduled to customers’ needs. 4. To coordinate with all related parties inclusive of customers ensuring shipments in order. 5. To ensure that...

Job description: - Tele-consultation - Online customer service through - various platforms - Appointment scheduling, tracking & confirmation - Handling incoming calls - Registration - Appointment management Requirement: - Diploma in any discipline - Able to speak Mandarin - Willing to travel occasionally - Interpersonal skill - Pleasant personality **Job...

**Job description** Customer Service: **必须掌握熟练的中英文能力** **5.5 Days per week** & 8 Hours work day** **Use Microsoft excel&word&powerpoint** Job 描述： 客服： 1,...

**Customer Service Executive** **Key Responsibilities**: - Maintaining a positive, empathetic, and professional attitude toward customers at all times. - Responding promptly to customer inquiries. - Communicating with customers through various channels. - Acknowledging and resolving customer complaints. - Knowing our products inside and out so that you can...

Remark: - This job is to work in Singapore *Salary Range: SGD 2200 ~ 2500 + Fixed allowance **Company Information**: A Japanese multinational corporation operating a department store chain carrying a wide array of products, ranging from wedding dresses and other apparel to electronics and flatware. (Fashion & Household products) **Responsibilities**: -...

**Role**:Customer Service Executive **Timings**:Rotational Shifts (Permanent) **Industry**:BPO **Work Mode**:Work from office **Functional Area**:ITES / BPO / Customer Service **Process**:Voice Key Skills: Customer Service Bahasa english - **Position: Customer Service Executive** **Qualification**: Completed with SPM, UEC, ICGSE...

1.RECEIVING INCOMING AND OUTGOING CALL 2.SERVE CUSTOMER AND ASSIST WITH THEIR INQUIRIES 3.GOOD CUSTOMERS SERVICE-PROVIDE EXCELLENCE AND PROFESSIONAL SERVICE TO CUSTOMER 4.ISSUE SALES ORDER,INVOICE CUSTOMER WALK IN OR PHONE CALL ORDER SPARE PART 5.FOLLOW UP OUTSTANDING CUSTOMER& DEALER ORDER 6.TO TAKE BOOKING APPOINTMENT AND SCHEDULETO 7.CALL CUSTOMER...

**Customer Service Executive** **Key Responsibilities**: - Maintaining a positive, empathetic, and professional attitude toward customers at all times. - Responding promptly to customer inquiries. - Communicating with customers through various channels. - Acknowledging and resolving customer complaints. - Knowing our products inside and out so that you can...

Front desk customer service for courier service company - Daily task (check & arrange customer pick up, check driver COD, weekly & monthly invoice) - Customer service for walk in customer and contract customer - Handle walk in customer and contract customer parcel. - Packing parcel **Job Types**: Full-time, Fresh graduate **Salary**: RM1,500.00 per...

**Customer Service** Company Description Lemonfridge Studio Sdn Bhd (JB) is an expansion from Lemonfridge Studio Pte Ltd, in Singapore. **Job Summary**: Role Description - Assist clients in scheduling consultations with designers and ensure a smooth and efficient process throughout the design project. - Identify and assess customers' needs, troubleshoot...

**JOB SCOPE** - Provide effective solution for customer issue. - Follow up and respond back to user on timely manner. - To deliver excellent customer service to customer via phone or any other channels. - To provide accurate information on products and services to customer - Exceeding customer expectation in terms of customer service and accurate...

**Responsibilities**: - Register, update & record our customers’ particulars & requests into our on-line system and then monitor, follow up, and coordinate all works that are necessary in completing the customers’ requests. - Following up on the feedbacks & escalations within internal department/organization to resolve issues brought up by customers. -...