Customer Service Admin Executive

5 months ago


Kuala Lumpur, Malaysia Dytan Health On-Line Full time

**Responsibilities**
- Make sure that all Medical, APS & QS medical reports are completed and QC before sending to insurance company.
- Handle inbound and outbound calls.
- Coordinating workflow and ensuring all customer support functions are completed within the service turnaround time.
- Assist in overall administrative duties.

**Requirements**:

- Required language(s): English, Bahasa Malaysia.
- Previous work experience in customer service or administration in the medical/healthcare fields are an added advantage.
- Have experience handling inbound and outbound calls
- At least 1 Year(s) of working experience as Customer Service Executive or administration field
- Preferably Junior Executive specialized.
- Good interpersonal and communication skills.
- Computer literate, familiar with Microsoft Office Application
- Must be target driven and able to hit KPI's given
- Must be able to multitask.
- One (1) working Saturday per month for compulsory training.
- Applicants should be Malaysian citizens
- Available immediately

**Salary**: RM2,200.00 - RM2,600.00 per month

**Benefits**:

- Additional leave
- Gym membership
- Maternity leave
- Opportunities for promotion
- Professional development

**Education**:

- STM/STPM (preferred)

**Experience**:

- Customer service: 1 year (preferred)

Ability to Commute:

- Kuala Lumpur (preferred)



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