Tour Operation Officer
3 months ago
To handle all inbound calls pertaining to hotel reservation and travel product information and other enquiries.
- Book transportation, make hotel reservations and collect payment/fees
- Execution of paperwork (from quotation, reservation, payment follow up to invoicing).
- Liaise with tour guide, handling claim etc
- Deal with occurring travel problems, complaints or refunds
- Onsite visit when necessary.
- Tour research and itinerary setup.
- Providing administrative support to Travel Consultants at all levels, including the design of itineraries and proposals, bookings and supplier and product knowledge gathering;
- Supporting travel/general sales operational needs of the Company,
**Requirements**:
- Required language(s): Speaking & writing in Chinese & English.
- Minimum 1 year of working experience in the service industry will be an added advantage for this position.
- Willing to travel when necessary.
- Age range 21 - 40 yrs old
This position is for **You Wings Holiday Sdn. Bhd.**
You Wings Holidays has been set up and established in 2016 as a travel, tours and holidays agency. Experienced and dedicated teams are ready to offer full destinations and every arrangement service to all the organization no matter domestic or international. We focus on deliver quality products and services by working closely with our preferred associates worldwide.
**Job Types**: Full-time, Fresh graduate
Pay: RM2,300.00 - RM3,500.00 per month
**Benefits**:
- Opportunities for promotion
- Professional development
Schedule:
- Monday to Friday
Supplemental Pay:
- Performance bonus
- Yearly bonus
Ability to commute/relocate:
- Kuala Lumpur: Reliably commute or planning to relocate before starting work (preferred)
**Language**:
- Mandarin (preferred)
Application Deadline: 10/04/2024
Expected Start Date: 09/30/2024
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