Tour Operations Executive
2 weeks ago
**Role Description**
This is a full-time on-site role as a Tour Operations Executive at Golden Destinations by ICE HOLIDAYS Sdn Bhd's office in Malaysia.
**Responsibility**
- To deal with the overseas DMC, Accommodation or cruise line principle;
- To assist in making booking in cruise line booking engine; OR
- To assist in all aspect of tour operations; including itinerary planning, costings, air tickets and ground arrangements, attractions, and other day-to-day activities; OR
- To assist in doing flight booking through the GDS system (Travelport, Saber and Amadeus)
- To compile and maintain records of business transactions to ensure all documentations are properly filed;
- Recording orders for all related tour services;
- To provide full support for tour packages sales and departures;
- To educate customers and partners on products, destination knowledge, and provide all relevant customer support;
- To participate in all field work, including Airport duties and travel fairs
**Requirements**:
- Require Language(s) (write, read & speak) - English & **Mandarin**.
- Outspoken & soft-spoken person.
- Good follow up skill and highly attentive to enquiry.
- Comfortable working with computer and mobile phone in long hour.
- Basic computer skill (Outlook, Excel, Words and PowerPoint).
- Willing to travel when necessary (company will provide allowance if necessary).
**Benefits**
- EPF & Socso
- Free Training session
- Team Incentives Bonus (monthly)
- Annual Company Bonus (annually)
- Company Trip
- Chance to travel overseas
**Open for Malaysians Only**
Pay: RM3,000.00 - RM4,000.00 per month
**Benefits**:
- Health insurance
- Opportunities for promotion
Schedule:
- Day shift
Supplemental pay types:
- Yearly bonus
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