Operation Executive

6 months ago

Kuala Lumpur, Malaysia Rainmakers Property Management Sdn Bhd Full time

An operations executive is a professional who looks after the day-to-day operations of our client's property. You are playing a key role in our team and oversee various tasks of the company. Often, operations executives are responsible for bringing betterment in productivity and efficiency by implementing effective organizational procedures.

Roles and Responsibilities of Operations Executive

Your role for our company is to ensure daily operations run smoothly. They are responsible for looking after the various aspects of operations like production, quality control, logistics and employee management. Below are some of the general responsibilities of an Operations Executive.
- The primary role of an Operations Executive is reviewing existing processes, identifying inefficiencies and suggesting improvements to manage and optimize company’s processes.
- They must ensure the products or services meet quality standards. This may involve setting quality criteria, monitoring outputs, and conducting audits.
- Operations Executives are often responsible for managing resources to ensure that they are used efficiently to meet production targets. It also includes manpower, materials, and time management.
- They oversee inventory levels to ensure that there’s enough stock to meet demand but not so much that resources are wasted. This often involves liaising with suppliers and managing procurement processes.
- They oversee the logistics and supply chain involves coordinating with various departments and external vendors to ensure timely delivery of products or services.
- Operations Executives often manage a team, which involves tasks like scheduling tasks, assigning responsibilities, and performance evaluation.
- They must ensure that the company is in compliance with industry regulations and standards This involves keeping updated with laws and regulations that affect the company’s operations and ensuring the staff training accordingly.
- They often have a role in budget preparation and oversight, ensuring that operations are conducted within the financial constraints of the organization.
- Analyzing operational data to identify trends, inefficiencies, and opportunities for improvement is often part of the role. They may also be responsible for reporting these findings to senior management.
- In many organizations, Operations Executives are involved in customer services excellence to ensure that the products and services offered by the organization are customer friendly and the complaints from customers are resolved effectively.
- They may also be responsible for selecting and managing relationships with external vendors and suppliers, ensuring that they meet contractual obligations and quality standards.
- Operations Executive are responsible for crisis management efforts in case of the unexpected issues like global pandemic or any disruptions, thus, helping to develop and implement.
- Operations Executives must enhance the productivity of the company by installing advance technologies or systems.
- They often oversee the training and development of staff, ensuring that employees have the necessary skills and knowledge to perform their roles effectively.

**Operation Executive Requirements**:

- High school diploma or GED
- Fresh graduate are welcome
- Proven experience working as a telesales executive.
- The ability to follow scripts.
- Strong negotiation and consultative sales skills.
- Excellent organizational and problem-solving skills.
- Effective communication skills.
- Exceptional customer service skills.

**Job Types**: Full-time, Permanent, Fresh graduate

**Salary**: RM3,000.00 - RM8,000.00 per month

**Benefits**:

- Flexible schedule
- Professional development
- EPF & Socso
- Extra Commission

Schedule:

- Monday to Friday

Supplemental pay types:

- Commission pay
- Performance bonus
- Yearly bonus

**Education**:

- STM/STPM (preferred)

**Experience**:

- Fresh graduate are welcomed

**Language**:

- Mandarin (preferred)
- English (preferred)

Ability to Commute:

- Bukit Jalil (required)

**Job Types**: Full-time, Permanent, Fresh graduate

**Salary**: RM3,000.00 - RM8,000.00 per month

**Benefits**:

- Opportunities for promotion
- Professional development

Schedule:

- Monday to Friday

Supplemental pay types:

- Commission pay
- Performance bonus

Ability to Commute:

- Kuala Lumpur (required)

Ability to Relocate:

- Kuala Lumpur: Relocate before starting work (required)

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