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Housekeeping - Room Attendant

4 weeks ago

Batu Kawan, Malaysia THE UPPER HOUSE Full time

Cleans and services assigned guest rooms and bathrooms in a timely and organized manner according to procedures and standards.

Changes sheets, makes beds and vacuum in both stay over and check out guest rooms.

Dusts entire guest room including tables, light fixtures, televisions, air condition units, and window ledges in all rooms.

Cleans all mirrors.

Notifies guest services (front desk) when service is complete so rooms may be sold. Reports any room unable to be serviced within appropriate time standards to supervisor.

Reports needed repairs of unsafe conditions to the supervisor.

Responds to requests from guests, supervisors or management in a timely and efficient manner.

Maintains security of equipment, keys and supplies issued each day.

Reports lost and found to supervisor.

Transports trash and waste to the disposal area.

Follows procedures for team cleaning and self-inspecting program.

Responds quickly to guest requests in a friendly manner. Reports appropriate complaints or requests to appropriate departments. Follow up to ensure guest satisfaction.

Provides a professional image at all times through appearance and dress.

Follow company policies and procedures.

Note: Other duties as assigned by supervisor or management

**Relationships**:
Internal: All hotel staff: For effective communication

External: Hotel guests: To provide service

**Requirements**:
**Qualifications**:
Education/Experience: Basic reading, writing and math skills, is preferred. No experience necessary.

**Skills and Qualities**:
Organizational skills

Ability to prioritize tasks

Attention to detail

Considerate of guests and staff

Flexible worker

Appreciation of clean facilities

Logic and reason

Friendly and accommodating towards guests

**Working Conditions**:
Will be required to work weekends and holidays.

Will be required to work in a fast paced environment.

Will be required to work with common household chemicals.

May be asked to work overtime.

**Salary**: From RM1,500.00 per month

**Benefits**:

- Meal allowance

Schedule:

- Afternoon shift
- Day shift
- Evening shift

Supplemental pay types:

- Overtime pay

**Experience**:

- Housekeeping: 1 year (preferred)