Nurse Coordinator

3 weeks ago


Petaling Jaya, Malaysia Asia Assistance Network(M) Sdn Bhd Full time

**ABOUT THE COMPANY**:
Located in the heart of Petaling Jaya, Malaysia, **Asia Assistance Network (M) Sdn. Bhd.** has emerged as Malaysia’s leading assistance service provider and third party administrator as well as earned a global reputation as Asia’s top medical assistance provider. Founded in 1998, we are based in Petaling Jaya, Malaysia with offices all over Asia.

Working primarily with corporations and insurance companies, **Asia Assistance** ensures that our members and clients promptly receive the best quality of care available, no matter where they are.

We operate 24/7 to be there for our corporate and individual members around the globe, through our regional presence and our global network of independent assistance companies. With more than a decade of experience, we have what it takes to provide our members and clients with an absolute peace of mind.

**SUMMARY OF THE POSITION**:
This role to assist in the management of travel medical assistance (both inbound and outbound) activities, including non-medical aspects of the travel insurance policy. Ensuring timely engagement of the assistance cases and reserving polices.

**What a typical day looks like**:

- Facilitate the medical arrangements for the customers in any clinic and/or hospital.
- Facilitate flight bookings and/or any other services per the request of the EA entity on behalf of their client.
- Record case activities in company case management system.
- Assist daily operation in medical cases which require clinical knowledge.
- Active engagement with oversea medical team to meet desirable result.
- Arrange medical needs targeting customer requirements.
- Ensure task assigned including general or medical assistance are met within agreed service level.

**The experience we’re looking to add to our team**:

- Minimum a Diploma in Nursing.
- Valid nursing APC.
- Excellent written and spoken English and Bahasa Melayu.
- **Rotational Shift: PM & Overnight shift**:

- **Working location: Seksyen 13, Petaling Jaya - Menara Symphony**

**Job Types**: Full-time, Permanent

**Benefits**:

- Health insurance

Schedule:

- Evening shift
- Night shift

Supplemental pay types:

- Performance bonus

Ability to commute/relocate:

- Petaling Jaya: Reliably commute or planning to relocate before starting work (required)

**Experience**:

- nurse: 1 year (required)

Shift availability:

- Night Shift (preferred)
- Overnight Shift (preferred)


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