Auditor Manager

7 months ago


Shah Alam, Malaysia Gigi Coffee Sdn Bhd Full time

**Responsibilities**:

- Lead the Audit Operation Team and be the role model for the whole team members.
- Mentor audit team to maintain and achieve high competency level in operational and technical audits.
- Plan, prepare, and execute the appropriate audit programs in a timely manner.
- Create, devise, and manage the standard operating procedures, sample procedures, and guidelines for recording and reporting high quality data.
- Develop and implement the quality standards and quality control systems.
- Conduct the outlet regular audit by ensuring all outlets adhere to the compliance regulations and certifications (e.g., HACCP, FDA, GMP) for food safety, sanitation, store health, and product standards.
- Conduct store audit reviews pertaining to safety & security, cash management, sales & inventory management (stock counts), staffing & resources, etc.
- Oversee the investigation of customer complaints and non-conformance issues.
- Review the quality control plan, drive quality issues to root cause, execute the required corrective actions and ensure continuous improvements.
- Examine/ monitor the effects of risk exposures on all significant areas.
- Monitor the process of improvement plans, determine the most suitable future initiatives, and share the best practices to the internal stakeholders.
- Compile all audit reports and findings for trend analysis and make the necessary recommendations to the management.
- Assist in preparation of various assurances reporting and participation of audit projects in the advisory capacity such as cost improvement review, contract review, corporate governance advisory, enterprise risk assessment, etc.
- Keep updated on the relevant regulations, industry trends, and best practices that are related to food safety, quality assurance, audit procedures, etc.
- Generate the internal quality memos and procedures.
- Performs other related duties/ tasks as assigned by superior/ management.

**Requirements**:

- Must possess at least a Bachelor’s Degree in Food Technology/ Food Service Management/ Food Science or any related disciplines.
- Minimum 4 years of managerial experience in the related field. Experience in reputable retail/ F&B organizations is highly preferred.
- Excellent presentation, communication, problem-solving, interpersonal, leadership and time-management skills.
- Highly motivated, energetic, and reliable.
- A valuable team player and able to work independently.
- Possess knowledge of quality management system, including HALAL, MeSTI, HACCP, etc.
- Well versed in ISO9001:2015 and ISO13485:2016 will be an added advantage.
- Outstanding skills in producing high value reports and analytical data.
- Computer literate with good command of both written and spoken English and Malay.
- Confident, proactive, able to work under pressure and meet tight deadlines.
- Possess own transport and willing to travel.

**Job Types**: Full-time, Permanent

**Salary**: RM6,000.00 - RM7,000.00 per month

Schedule:

- Monday to Friday


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