Customer Service Executive

Company Description **About Experian** Experian is the world’s leading global information services company. During life’s big moments — from buying a home or a car to sending a child to college to growing a business by connecting with new customers — we empower consumers and our clients to manage their data with confidence. We help individuals to...

Manages, support, and resolve service enquiries especially disputes arising from users regarding the product. - Develop and execute a customer experience strategy to ensure that all customers are treated with care and respect by taking proactive steps to maintain positive experiences. - Tracking customer experiences across online and offline channels,...

Our Client is a specialized manufacturer of high-quality water ionizer generating systems for over 4 decades. Their pledge to realize a revolution in True Health - in the form of physical health, economic health, and mental health - is supported by thousands of people around the world. They feel that the personal nature of a direct sales marketing business...

**Customer Service Executive** **Samsung Authorized Service Center (One Mobile Care SDN BHD) - The Garden Mall.** **RESPONSIBILITY**: - Handle customer service on-site - Resolve customer problem and issue - Do admin and any related task **REQUIREMENT**: - Speak Malay and English - Willing to learn & start from below - Availability to work shift hours,...

**Customer Service Executive** **Samsung Authorized Service Center (One Mobile Care SDN BHD) - The Garden Mall.** **RESPONSIBILITY**: - Handle customer service on-site - Resolve customer problem and issue - Do admin and any related task **REQUIREMENT**: - Speak Malay and English - Willing to learn & start from below - Availability to work shift hours,...

**Customer Service Executive** **Samsung Authorized Service Center (One Mobile Care SDN BHD) - The Garden Mall.** **RESPONSIBILITY**: - Handle customer service on-site - Resolve customer problem and issue - Do admin and any related task **REQUIREMENT**: - Speak Malay and English - Willing to learn & start from below - Availability to work shift hours,...

**Customer Service Executive** **Samsung Authorized Service Center (One Mobile Care SDN BHD) - The Garden Mall.** **RESPONSIBILITY**: - Handle customer service on-site - Resolve customer problem and issue - Do admin and any related task **REQUIREMENT**: - Speak Malay and English - Willing to learn & start from below - Availability to work shift hours,...

**Responsibilities**: 1. **Customer Inquiries**: - Address customer inquiries through various communication channels, ensuring prompt and accurate responses. 2. **Internal Communication**: - Collaborate with the operations team to facilitate effective communication, ensuring timely product delivery. 3. **Customer Service Excellence**: - Provide a...

**Requirements** - ABLE TO DO NIGHT SHIFT - Fresh graduates are encouraged to apply. - Previous working experience in customer service, or customer service related fields (i.e. E-Commerce, Telemarketing, Billing, Customer Liaison etc) is an added advantage - Ability to create and produce documents very carefully (very important). - Besides _Malay_ language,...

Handle general inquiries using a professional and courteous manner through different channels: WhatsApp / Phone Calls. - Handling all calls/messages pertaining to customer complaints, inquiries, feedback, and other raising issue related to the company's services. - Interact with customers to provide and process information in response to inquiries, concerns,...

Our Client is a specialized manufacturer of high-quality water ionizer generating systems for over 4 decades. Their pledge to realize a revolution in True Health - in the form of physical health, economic health, and mental health - is supported by thousands of people around the world. They feel that the personal nature of a direct sales marketing business...

**Company background**: **In this Role, you’ll get to**: - Professionally handle high volume of inquiries from clients and customers. - You will be accountable for meeting individual (KPIs) and team goals. - Understand and deliver business strategies and improve customer services through the execution of self-service. - Continuously identify work process...

Responsibilities - The first point of contact in addressing queries promptly and effectively. - Managing our onsite feedback form. - Listen to feedback, process the information, and deliberate a best-response in line with the team’s business objectives. - Assist the rest of the local operations team in fulfillment, business process optimization, due...

**Company background**: **In this Role, you’ll get to**: - Professionally handle high volume of inquiries from clients and customers. - You will be accountable for meeting individual (KPIs) and team goals. - Understand and deliver business strategies and improve customer services through the execution of self-service. - Continuously identify work process...

**Responsibilities**: - Manage and maintain Service Level Agreements on response rate and time, productivity and Quality Matrices (CSAT/resolution time). - Resolve service issues by understanding complaints, providing optimal solutions, and ensuring follow-up until resolution is achieved. - Maintain a professional and positive attitude to provide the best...

**Requirements** - Prior experience in customer service is preferred - Strong multi-tasking and organizational skills - Proficient in Microsoft Office, particularly Excel - Effective communication skills in both spoken and written English and Bahasa Malaysia; proficiency in Mandarin is advantageous. - Able to manage high volumes of customer interactions...

Company Description Experian unlocks the power of data to create opportunities for consumers, businesses and society. We gather, analyze and process data in ways others can’t. We help individuals take financial control and access financial services, businesses make smarter decision and thrive, lenders lend more responsibly, and organizations prevent...

**Responsibilities**: - Gives sales presentation to client/prospect if required; - Preparing Sales Documents: Quotation, Proposal, Invoice & etc; - Assist in marketing activities by attending seminar, exhibitions, trade show, conference and other relevant marketing events; - Build strong customer relationship through excellent customer services; - Inform...

Preferably with at least 1 year working experience front line, servicing customers/ guests service industry for retail. - Good command of Bahasa Malaysia and English (oral and written). - Conversant in other local dialects preferred and would be added advantage. - Computer literate (Microsoft office). - Good interpersonal and communication skills. - Warn...

Job Highlights - Competitive annual package, Shift Allowance, Quarterly Bonus and Year-end performance bonus. - Young, Passionate & Friendly Working Environment. - Rewarding career development with regional exposure. - Team building, creation, birthday party, free flow of snacks and drinks. **Responsibilities**: - Answering queries and resolving client...