Customer Care Executive

3 weeks ago


Bangsar, Malaysia Smartrend Recruitment & Consultancy Full time

**Responsibilities**:

- First point of contact for customers enquiries regarding our product and services.
- Contacting our current and potential customers to gather information, customer needs, feedback and
- conducting customer survey for management review.
- Liaise with the logístical team and courier for delivering equipment and parts.
- Working with the Logistics team to create PO, DO, Invoices and other related forms.
- Backup the In-house team when required.
- Following up with Customer ensuring the order is successfully fulfilled.
- Providing feedback to management on recurring customer issues and suggesting improvements to enhance customer service processes and procedures. Efficient and timely manner.
- Identifying areas of improvement, creating guidelines and SOP to ensure processes are done in an
- Manage other administrative, office and related tasks as assigned by the immediate superior.

**Job Requirements**:

- Bachelor's degree or equivalent work experience.
- Previous experience in customer service, preferably in a call center or similar environment.
- Excellent communication and interpersonal skills.
- Strong problem-solving abilities and attention to detail.
- Ability to multitask, prioritize, and manage time effectively in a fast-paced environment.

**Salary**: RM3,500.00 - RM4,500.00 per month

Application Question(s):

- Has background creating invoice, PO, DO and other related forms.
- Has basic understanding in Import/Export and/or INCOTERMS

**Education**:

- Bachelor's (preferred)

**Experience**:

- Customer Care Specialist: 1 year (preferred)

Ability to Commute:

- Bangsar (required)

Ability to Relocate:

- Bangsar: Relocate before starting work (required)



  • Bangsar South, Malaysia Life Care Diagnostic Medical Centre Sdn Bhd Full time

    **Responsibilities** - Duties include accurately processing customer service requests, resolving service issue and sales requests, profiling customers to identify their needs and new sales. - Provide customers with excellent service, including greeting customer, smiling, using their name and building a rapport with customers that generate customer loyalty. -...


  • Bangsar, Malaysia 176 Avenue Full time

    Seeking a reliable and customer-oriented individual to join us as a Customer Service Executive. You will create a positive and welcoming experience for our customers by greeting and assisting them, managing appointments, and providing general administrative support. **Responsibilities**: Greet and assist customers in a friendly and professional...

  • Unifi Care Crew

    4 weeks ago


    Bangsar, Malaysia 1Millennium International Sdn Bhd Full time

    Responsible to ensure customer satisfaction in providing service information and enquiries, complaints and feedback are attended promptly in professional manner. - To gather from the customer all the necessary information to fulfill their requirement and enter accurately into the appropriate system. - Responsible to ensure customer’s satisfaction in form...


  • Bangsar, Malaysia Watson's Personal Care Stores Sdn Bhd Full time

    **Requirements** - Malaysia citizen, 18 years old and above - Possess a pleasant personality and good communication skills - With or without sales experience are welcomed - On the job training will be provided - Able to start immediately or within short notice **Responsibility** - Provide good customer service to walk-in customers - To ensure of correct...


  • Bangsar, Malaysia Watson's Personal Care Stores Sdn Bhd Full time

    **Requirements** - Malaysia citizen, 18 years old and above - Possess a pleasant personality and good communication skills - With or without sales experience are welcomed - On the job training will be provided - Able to start immediately or within short notice **Responsibility** - Provide good customer service to walk-in customers - To ensure of correct...

  • Customer Service

    4 weeks ago


    Bangsar, Malaysia Cxl executive Full time

    Monday to Sunday, 2 off days (not fixed) - Rotational Shift - First shift: 7.00am - 4.30pm / Second shift: 2.00pm - 10.30pm - KERINCHI, BANGSAR - Contract: 6 months (Renew based on performance) - Salary**:RM2,500**: - Allowance**:None** **START INTAKE: 9-Mar | 19-Apr | 26-Apr | 3-May | 10-May | 17-May** **Requirements**: - Must possess at least SPM...


  • Bangsar, Malaysia 1Millennium International Full time

    Malaysian Citizen Only Attractive salary package RM2500 + overtime Attend & answer inbound calls from customers. No sales required During Training : Normal Hours Working : Shift 5 days working 2 days off day Working location : TM Annexxe, Bangsar **No experience needed and training will be provided.** **Job Types**: Full-time, Fresh...


  • Bangsar South, Malaysia Brandt International Sdn Bhd Full time

    **Job Brief**: **Responsibilities**: - Setting realistic expectations, resolving fulfilment-related problems and providing support to the customer, ensuring a high level of satisfaction. - Primarily handle inquiries via various channels & platforms about orders, payments, shipping, vouchers, etc. from both seller and buyer through native channels or...


  • Bangsar, Malaysia CXL Executive Sdn Bhd Full time

    **Position**: Inbound Customer Service - Immediate Hiring/Rotational Shift **Intake Date : 29** **March 2024** **Working Location**: Bangsar, Kuala Lumpur **Working Days **:Monday - Sunday (2days off - rotate) **Working Hours**: 8.00am - 5.30pm/ 12.30pm - 10.00pm **Basic Salary : RM2,500 (fixed and no other allowances provided)** **JOB DESCRIPTIONS**: -...


  • Bangsar, Malaysia CXL Executive Sdn Bhd Full time

    **POSITION TITLE**:Customer Service Agent (Kuala Lumpur) **CONTRACT DURATION: 6** Months **SALARY**:Up till RM2,500 / Per Month **WORK LOCATION**: Jalan Pantai Baharu, 59100. Kuala Lumpur. **WORKING HOURS**:Monday - Sunday | 08:00AM - 10:00PM (Rotational Shift - 2 Days Off / Per Week) **JOB DESCRIPTION** **KEY ACCOUNTABILITIES**: - Responsible to...

  • Customer Service

    4 weeks ago


    Bangsar, Malaysia CXL Executive Sdn Bhd Full time

    **IMMEDIATE HIRING !!** **Company : Telecommunication Provider** **Position : Customer Service, Technical Helpdesk** **Basic Salary : RM 1800** **Working hours : 5 working days, 2days off, 8:00am - 10:00pm (Rotational shift hours)** **Working Location : Menara Annexe,Bangsar** **Start date : 23rd February 2024** **Benefit**: 1. Language allowance **RM...


  • Bangsar South, Malaysia Sunfert International Fertility Centre Sdn Bhd Full time

    **Duties**: - Attending to the needs of patients who are undergoing treatment to address their needs and requirements. - Develop and implement strategies to improve customer service. - To provide polite, professional and accurate response. - Respond to queries from customers confidently pertaining to the center’s services and facilities - Ability to...

  • Junior Nurse

    4 hours ago


    Bangsar South, Malaysia Life Care Diagnostic Medical Centre Sdn Bhd Full time

    **JUNIOR NURSE** - Provides direct, professional nursing care to patients in an outpatient setting. - Evaluates new and existing patients to determine priority and suitability of treatment by triaging patient - Prepares equipment and assists doctors during examinations and treatments. - Administer prescribed medications to patients and monitor patients for...

  • Assistant Manager

    5 days ago


    Bangsar South, Malaysia AEON Credit Service (M) Berhad Full time

    Directly report to Section Head of Contact Centre Department (CCD) on overall operation of Contact Centre. - Review operation performance & provide new action/planning in monthly & yearly basis. - Ensure the operation is in compliance with internal policy and guideline as well as BNM requirements. - Ensure staffs meet individual KRA and contribute to the...

  • Assistant Manager

    4 weeks ago


    Bangsar South, Malaysia AEON Credit Service (M) Berhad Full time

    Directly report to the Section Head of.the Contact Centre Department (CCD) on the overall operation of the Contact Centre. - Review operation performance & provide new action/planning on a monthly & yearly basis. - Ensure the operation complies with internal policy and guidelines as well as BNM requirements. - Ensure staffs meet individual KRA and contribute...


  • Bangsar South, Malaysia Life Care Diagnostic Medical Centre Sdn Bhd Full time

    Scope of duty: 1. Manage and expand relationships with corporate clients and proactively identify further new business opportunities. 2. Develop a client-focused relationship to understand their needs so that proposed solutions address their issues. 3. Support sales and marketing activities organized by the company. 4. Making calls to potential clients...


  • Bangsar, Malaysia O2 Klinik Sdn Bhd Full time

    **Pay range** Junior: RM1500 - RM2000 Senior: RM2000 - RM3000 Attendance allowance Working hour: Shift Rotation WhatsApp:0103913347 **JOB DESCRIPTION** - Provide a standard patient and customer care to all O2 Klinik client. - Assisting during doctor's consultation and procedure. - Perform nursing task independently. - Able to conduct a knowledge...


  • Bangsar South, Malaysia Fave Full time

    Fave is one of Southeast Asia's leading fintech platforms; providing a smart payment app for the smart generation of consumers to pay and save. Fave also empowers offline businesses to grow and digitally connect with their customers in a whole new way. Fave is on a mission to maximise joy and value in every shopping experience and accelerate the offline...


  • Bangsar, Malaysia Lumos Full time

    Role Mission The mission of the Marketing Executive is to drive Lumos' growth and enhance customer satisfaction by effectively executing promotions and content related to our new initiatives and products. Key Outcomes expected from this role - Campaign Execution and Analysis: Successfully executing promotions across all relevant channels according to the...


  • Bangsar South, Malaysia KAALI HR SDN. BHD. Full time

    Description: - In this role, you'll get to provide exceptional customer service to restaurant owners and managers by responding to inquiries related to card reader issues, online ordering set up and much more. - You will also navigate processes to properly escalate and coordinate customer responses according to company values. - You not only will give away...