Customer Service
1 month ago
Vacancy : Customer Service
Location: Ara Damansara, Selangor.
Base Salary: RM 2200 - 2300
Department - Inbound
Working Hours - Rotational Shift
Start Date - Immediate Joiners
Headcounts - 60
Fresher or Minimum 1 year of Customer Service experience is required
Malaysians Only
**Responsibilities**:
- Handling all inbound calls and live chat pertaining to customer general enquiries, complaints,
comments, feedback, and other raising issues related to the company's products.
- To exceed customers' expectations in terms of customer service and accurate information.
- Work in a team to achieve the required KPI elements and SLA.
- Report on customer feedback and complete call logs and reports.
**Requirements**:
- Required language(s): English and/or Bahasa Melayu
- Fresher or Minimum 1 year of working experience in the service industry will be an added advantage
for this position.
- Fresh graduates who are interested to start their career in a call center are also encouraged
- Applicant must be willing to work in Ara Damansara, Selangor
**Salary**: RM2,000.00 - RM2,300.00 per month
Application Deadline: 08/22/2023
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