Assistant Director, Key Account Management

2 weeks ago


Kuala Lumpur, Malaysia Prudential plc Full time

Prudential’s purpose is to be partners for every life and protectors for every future. Our purpose encourages everything we do by creating a culture in which diversity is celebrated and inclusion assured, for our people, customers, and partners. We provide a platform for our people to do their best work and make an impact to the business, and we support our people’s career ambitions. We pledge to make Prudential a place where you can Connect, Grow, and Succeed.

The position is responsible for driving overall cross functional and partnership with UOB Bank partner, ensure all processes are in place and identify synergies across projects and initiatives to facilitate collaboration within the partnership. This will include but not limited to in managing internal stakeholders on various strategies and BAU matters.

PRINCIPAL DUTIES & RESPONSIBILITIES:

- Key Account Management
- Driving account key objective including meeting canopy target and growth strategy which include improved penetration, product holdings and driving product mix.
- Attend and lead all account discussion ranging from strategy planning, steering committee meeting, workgroup meeting, weekly meeting and regional meeting.
- To assist and support Key Account Director in providing non sales related support including delivering of joint plan initiatives.
- Non Sales related matters including:

- Product discussion & implementation
- Operation issues and incidents management
- Governance and compliance updates, issues and incidents management.
- Digital related matters which include management of ipad, system deployment and migration of new releases.
- Sellers and Marketing initiatives
- Training related matters eg review of training decks and development of training decks
- Provide other ad-hoc support as and when required.
- This role includes supervision of subordinates to carry out the required functions to support Key Account management. Leading and motivating the team to achieve company/departmental objectives.

JOB SPECIFICATION:
Qualifications:

- Diploma / Degree with successful track records
- Prior Bancassurance experience of proven track record in life insurance sales and portfolio management would be preferred.
- Those with business planning and project management background would be an added advantage.

**Experience**:

- Minimum 5 years related experience in similar capacity.

Key Traits:

- Leadership skills: Strong analytical thinking, business and financial acumen, strategic orientation and results oriented. Ability to make informed decisions.
- Must be meticulous with the ability to deliver high quality work within tight timelines or during high-pressure situations.
- Excellent communication skills - writing, research, presentation, negotiation, conflict resolution.
- Possessed good social skills - Building and maintaining positive collaborative relationships.
- Adaptable to changing circumstances and unforeseen challenges. Resilient in handling setbacks and maintaining a positive attitude.



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