Key Account Manager

3 days ago


Kuala Lumpur, Malaysia The Estée Lauder Companies Full time

The Key Account Manager is the interface between Estee Lauder Companies and Speciality Multi Retailers and is primarily responsible to effectively manage and align with retailers on set financial targets and communications across the full ELC brand portfolio. This role will report to the Commercial Director and will work closely with the Online Director and Brand General Managers as well as the broader ELC brand teams on the achievement of net sales plans. The successful incumbent will also be responsible and accountable for net sales planning, reporting on retail sales, operational progress and communication, as well as to ensure cross brand collaboration while upholding ELC Corporate view across the Retailer group.

What You Will Achieve
- Drive sales and business relationships for the achievement of financial goals, delivering financial objectives whilst driving profitability and working collaboratively with retailer and internal stakeholders
- Prepare and lead the retailer discussions on launches and marketing plans whilst ensuring differentiating plans are executed with sufficient support obtained from retailers
- Implement ongoing performance assessments with retail partners and leverage cross-functional collaboration to develop comprehensive Go-to-Market strategies, ensuring optimal launch and marketing campaign effectiveness
- Drive brand success for Regional-managed brands, from product planning to launch, promotion, and inventory management, collaborating across teams for optimal results

The above statements reflect the general details considered necessary to describe the principle functions of the job identified and shall not be considered as a detailed description of all the work required inherent in the job.
**Qualifications** What You Will Need**
- Bachelor’s degree or equivalent with 5 years of relevant experience
- Previous experience in a fast-paced retail or beauty industry environment is preferred
- Proven experience in strategic planning and execution
- Exceptional communication and interpersonal skills
- Strong organizational and time management abilities
- Team player with a proactive and can-do attitude
- Commitment to continuous learning and improvement
- Strong attention to detail

**What We Offer**
- We provide market-competitive packages and trainings to our staff to ensure they are well-rewarded with room to excel in their career
- Opportunities to learn and lead: we provide on-the-job trainings to ensure employees are equipped with the most up-to-date skillsets and knowledge
- Career development: we work with you to advance your career through short-term assignments, relocations and new experiences
- Work-life balance as a priority: we offer benefits and implement policies to help employees balance their personal and professional priorities

**Who We Are**
We are the global leader in prestige beauty —delighting consumers with transformative products and experiences, inspiring them to express their individual beauty through our high-touch offerings. We are a brand-led business and the only company focused solely on prestige makeup, skin care, fragrance and hair care with a diverse portfolio of 25+ brands sold in approximately 150 countries and territories. Infused throughout our organization is a passion for creativity and innovation — a desire to push the boundaries and invent the unexpected — as we continue the bold work of our founder Estée Lauder.

We are a values-driven organization. Our actions are rooted in the Lauder Family values of respect for the individual, uncompromising ethics and integrity, generosity of spirit and fearless persistence. Building on these core values we also abide by the following principles
- Unwavering commitment to quality and excellence
- Infusing creativity and innovation throughout all aspects of the business
- Nurturing and developing world-class talent
- Cultivating an inclusive and diverse workplace
- Acting responsibly and caring for the communities we serve

**Job**: Sales

**Primary Location**: Asia Pacific-MY-14-Wilayah Persekutuan

**Job Type**: Standard

**Schedule**: Full-time

**Shift**: 1st (Day) Shift

**Job Number**: 241785


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