Customer Service Officer/executive
2 weeks ago
Client relations managers act as the middle person between a company and its customers. They ensure that the customers are satisfied by providing them with guidance and explanation on their accounts and services received by the company. They also have possible other tasks such as developing plans or delivering proposals.
Emico had its beginning in 1973 when its founder members Lim Beng Huan and Loh Lay Choo started a partnership known as Syarikat Perniagaan Emico which was involved in the retail business for trophies, souvenirs and signboards. The partnership gradually expanded its activities to include the manufacturing of its retail products. In 1983, the partnership was converted into private limited company and acquired industrial land located in Bayan Lepas Industrial Area to venture into full scale manufacturing. Pursuant to its listing exercise, a complete restructuring scheme was implemented by the Group in 1991 whereby the various private companies held by the founders were acquired and regrouped under Emico Holdings Berhad. On 6 April 1994, the company was successfully listed on Bursa Malaysia. The Group is involved in manufacturing and sales of trophies and awards, property development, contract manufacturing, trading and sourcing of furniture and home furnishing products.
Diploma / Advanced Diploma / Higher Graduate Diploma / DVM / DKM Level 4 / DLKM Level 5
-
Customer Service Officer
1 week ago
Bayan Lepas, Malaysia STG SOUTHERNPAK ENTERPRISE SDN BHD Full time'¢ University education level / qualification '¢ Fresh graduate is welcome, experience preferred '¢ Computer and software handling knowledge (MS Office and UBS System) '¢ Able to speak or write in Chinese/Mandarin, English, Malay STG have combined over years of experience, specializing in professional Machinery Relocation and Wooden Crating/Packing...
-
Customer Service Executive
7 months ago
Bayan Lepas, Malaysia Gratitude Inc. Full time**Role**:Customer Service Executive **Timings**:Rotational Shifts (Permanent) **Industry**:BPO **Work Mode**:Work from office **Functional Area**:ITES / BPO / Customer Service **Process**:Chat Key Skills: Customer Service Chat Process Chat Support BPO Skills BPO Operations BPO/ITES customer success bpo Customer Service Agent Mandarin or Cantonese Voice...
-
Sales Service Executive
9 months ago
Bayan Lepas, Malaysia AEON Credit Service (M) Berhad Full time**Responsibilities**: To achieve the monthly and yearly sales target as assigned by the management. To execute marketing activities as directed by CSU Unit Head/ management. To handle operational matters in accordance to departmental, company & regulatory bodies guidelines, IMS, procedures and policies. **Job Requirements**: Bachelor's Degree in Business...
-
Customer Service Office
1 week ago
Bayan Lepas, Malaysia Toll Global Forwarding Full timeToll Group **Position Title**:Customer Service Officer **Division**:Global Shared Services Penang **Location**:Penang, Malaysia **Department: Operation** **Reports to (position)**:Manager - TGF GSS Penang **OVERALL PURPOSE OF THE JOB** The position will be responsible to enter data from various source documents into the in house system for storage,...
-
Customer Service Executive
7 months ago
Bayan Lepas, Malaysia Gratitude Inc. Full time**Role**:Customer Service Executive **Timings**:Rotational Shifts (Permanent) **Industry**:BPO **Work Mode**:Work from office **Functional Area**:ITES / BPO / Customer Service **Process**:Voice Key Skills: Thai - **Job Details** - Company: Top BPO Malaysia - Job Title: Customer Success Specialist - Thai English Speaking - Location: GBS, Bayan Lepas,...
-
Procurement and Customer Service Officer
7 months ago
Bayan Lepas, Malaysia Senzo Sdn Bhd Full time**Role** Procurement and Customer Service Officer at SENZO plays a pivotal role in the development of company's product portfolio, source new products to align with SENZO's business objectives and provide essential customer support. **Responsibilities** **Product Support, Sourcing and Procurement** Communication in spoken and written Mandarin and English...
-
Customer Service Executive
7 days ago
Bayan Lepas, Malaysia Opulent Solutions Sdn Bhd Full timeJob Description 1. Act as the key window toward customer for Feedback, Quotation and Order Management. 2. Accepting customer PO and process it accordingly on time. Work with internal team deliver out the order as per customer requirements. 3. Assist reporting Manager to process RFQ with the objective Quote to Win. 4. Work proactive to accomplish assigned...
-
Executive, Customer Service
2 weeks ago
Bayan Lepas, Malaysia DHL Full time**Important Notes**: **Responsibilities**: - Acts as key contact for allocated customers - Accepts and processes orders for handover to Operations - Stays informed on shipment and exception status for allocated customers - Proactively informs customer on shipment status and exceptions - Provides spot quotations and performs up - and cross-selling on inbound...
-
Freight Executive
7 days ago
Bayan Lepas, Malaysia People Pathfinders Sdn Bhd Full time**The company** Our client is an international logistics and freight forwarding company that offer transportation solutions globally. The company provides a wide range of customized solutions of logistics services and supply chain solutions such as Transportation, Warehousing and Custom Clearance. Reporting to the Freight Operations Manager, the Freight...
-
Customer Service Officer
7 months ago
Bayan Lepas, Malaysia Toll Group Full timeAbout Toll Group At Toll, we do more than just logistics - we move the businesses that move the world. Our 16,000 team members can help solve any logistics, transport, or supply chain challenge - big or small. We have been supporting our customers for more than 130 years. Today, we support more than 20,000 customers worldwide with 500 sites in 27 markets,...
-
Customer Service Officer
5 days ago
Bayan Lepas, Malaysia STG SOUTHERNPAK ENTERPRISE SDN BHD Full timeUniversity education level / qualification - Experienced in factory preferred - Basic computer knowledge and E-mail writing - Good in mathematics - Able to communicate with multiple language - Possess own transport STG have combined over years of experience, specializing in professional Machinery Relocation and Wooden Crating/Packing Services. The success of...
-
HR Executive
6 days ago
Bayan Lepas, Malaysia Executive Compass Full time**Responsibilities: -** - Responsible for the areas of competency development, succession planning, talent management, talent acquisition, employment law compliance, employee relations, employee engagement, change management and process improvement. - Develop effective Manpower Planning, employment sources and selection process to ensure the employment of...
-
Customer Service Officer
7 months ago
Bayan Lepas, Malaysia Toll Group Full timeCompany Description At Toll, we do more than just logistics - we move the businesses that move the world. Our 20,000 team members can help solve any logistics, transport, or supply chain challenge - big or small. We have been supporting our customers for more than 130 years. Today, we support more than 20,000 customers worldwide with 500 sites in 25...
-
Customer Service Officer
4 days ago
Bayan Lepas, Malaysia STG SOUTHERNPAK ENTERPRISE SDN BHD Full timeUniversity education level / qualification - Fresh graduate is welcome, experience preferred - Basic computer knowledge and E-mail writing - Able to communicate with multiple language - Possess own transport STG have combined over years of experience, specializing in professional Machinery Relocation and Wooden Crating/Packing Services. The success of the...
-
Coe - Customer Service Officer (Import)
2 days ago
Bayan Lepas, Malaysia Toll Group Full timeCompany Description At Toll, we do more than just logistics - we move the businesses that move the world. Our 20,000 team members can help solve any logistics, transport, or supply chain challenge - big or small. We have been supporting our customers for more than 130 years. Today, we support more than 20,000 customers worldwide with 500 sites in 25...
-
Coe - Customer Service Officer (Export)
2 weeks ago
Bayan Lepas, Malaysia Toll Group Full timeCompany Description At Toll, we do more than just logistics - we move the businesses that move the world. Our 20,000 team members can help solve any logistics, transport, or supply chain challenge - big or small. We have been supporting our customers for more than 130 years. Today, we support more than 20,000 customers worldwide with 500 sites in 25...
-
Experienced Customer Service Officer
7 months ago
Bayan Lepas, Malaysia Toll Group Full time**About Toll Group** We are looking for an experienced Customer Service Officer, Export - Mandarin Speaker to join us. - Enter data according to the Export Standard Operating Procedure - Create Quick Booking according to the Booking confirmation in Cargo Wise system. - Responsible to register Consol and proceed with issuance of Shippers instruction. -...
-
Customer Service Executive
4 days ago
Bayan Lepas, Malaysia PacTech Full timeTo support our team in PacTech Asia in Malaysia, we are looking for a Customer Service Executive (M/F/d) for the next possible date. **About PacTech** **Responsibilities**: - Be the main contact for assigned key customer accounts for orders, complaints and assistance - To attend to new inquiries and RFQ from customers and potential customers - To...
-
Customer Service Executive, Ocean Freight
6 days ago
Bayan Lepas, Malaysia People Pathfinders Sdn Bhd Full time**The Company**: Our client is a European international freight forwarding company. The company provides customers with efficient, cost-effective solutions and multi-modal transportation services around the world. The company has a strong networks and offices in Europe, Asia, America, Africa, Oceania, and Middle East. **The Customer Service Executive, Ocean...
-
Customer Service Executive
7 months ago
Bayan Lepas, Malaysia Lifework Full timeKeep the pulse of customer satisfaction - Respond to customer’s inquiries in a timely manner. - Take the lead as a first PIC for customers - Work with internal and external customers to create an exceptional customer service experience - Manage account/customer expectations - Work with internal and external customers for Corrective and Preventative...