[hiring] English Customer Service Representative

1 day ago


Kuala Lumpur, Malaysia Vertex Solution Full time

Responsibilities:

- Handling all inbound calls pertaining to customer general enquiries, complaints, comments, feedbacks and other raising issue related to the company's products
- To exceed customers expectation in terms of customer service & accurate information.
- Work in a team to achieve the required KPI elements and SLA.
**Requirements**:

- Required language(s): English.
- Minimum 1 year of working experience in the service industry will be an added advantage for this position.
- Applicant must be willing to work on rotational shifts.
- Each shift consists of 9 working hours and inclusive of 1 hour lunch for rest.
Salary & Benefit:

- EPF
- Socso
- Annual leave
- Medical leave
- Rest & relax area
- Shuttle van available in nearby LRT station
- We are located nearby shopping malls and housing area
Career Prospect:

- Executive > Senior Executive > Team Leader > Assistant Manager > Manager > Senior Manager.
- IJP - Internal job program. Opportunity to transfer within the company to exciting new roles, after 1 year if there is a suitable position available and staff passes the interview session.
- Career path program with Multi-functional Product, process, soft skill, developmental training.

**Job Types**: Full-time, Permanent, Contract

**Salary**: RM2,000.00 - RM3,500.00 per month

Schedule:

- Afternoon shift
- Day shift
- Early shift
- Evening shift
- Night shift

**Education**:

- STM/STPM (preferred)
**Experience**:

- Customer Care Specialist: 1 year (preferred)

**Language**:

- Mandarin (preferred)
- Bahasa (preferred)


  • Customer Service

    6 days ago


    Kuala Lumpur, Malaysia ROL Solution Full time

    Language: Traditional Cantonese+ English (Local only) Customer Service Representative Requirement: Degree/Diploma holder with Airlines Customer Service experience with good English communication skills Working Hour: Rotational Shift Interview Process: Recruiter screening - Online interview with hiring manager - SVAR Assessment **Salary**: RM4,000.00 per...


  • Kuala Lumpur, Malaysia GOIP AULA LTD Full time

    We are hiring a customer service representative to manage customer queries and complaints. You will also be asked to process orders, modifications, and escalate complaints across a number of communication channels. To do well in this role you need to be able to remain calm when customers are frustrated and have experience working with...

  • Customer Service

    7 days ago


    Kuala Lumpur, Malaysia GOIP AULA LTD Full time

    We are hiring a customer service representative to manage customer queries and complaints. You will also be asked to process orders, modifications, and escalate complaints across a number of communication channels. To do well in this role you need to be able to remain calm when customers are frustrated and have experience working with...


  • Kuala Lumpur, Malaysia MyGlit Full time

    **Role**:Asst. Mgr/Mgr -(NonTechnical) **Timings**:Flexible (Permanent) **Industry**:BPO **Work Mode**:Work from office **Functional Area**:ITES / BPO / Operations / Customer Service / Telecalling **Process**:Voice Key Skills: Bahasa BPO Voice Process BPO Skills BPO Operations BPO industry International BPO BPO/ITES Fluency in Chinese [Write and Read]...

  • Customer Service

    7 days ago


    Kuala Lumpur, Malaysia Pacific Asiawide Group Full time

    Clients and Brand Representatives will act as the “face” of a brand for Pacific Group Clients. Ideally, he or she is hired to help, to increase brand awareness and advertising. Generally, Clients and Brand Representatives are charged with multiple responsibilities that revolve around the promotion of client's products and services, implementing sales &...


  • Kuala Lumpur, Malaysia Language Talent Solutions Full time

    **Role**: Customer Service Representative **Location**: Bukit Damansara **Working hour**: Rotational 5 working days (Monday-Sunday) / Rotational Night Shift **Salary**: RM2900 + RM400 (Shift Allowance) + RM150 (WFH Allowance)**Responsibilities**:_ - Achieve and maintain all key quality and productivity metrics in the performance scorecard - Identify and...


  • Kuala Lumpur, Malaysia Gratitude Inc. Full time

    **Role**:Customer Service Executive **Timings**:Rotational Shifts (Permanent) **Industry**:BPO **Work Mode**:Work from office **Functional Area**:ITES / BPO / Customer Service **Process**:Voice Key Skills: Customer Service Technical support Mandarin Proficient in the Mandarin language Must be fluent in speaking both Mandarin and English Have experience...


  • Kuala Lumpur, Malaysia Helius Technologies Sdn Bhd Full time

    We are hiring Customer Service representatives (Vietnamese speaking) As a Customer Service Representative supporting Vietnam market, you will provide exceptional customer service and support to our customer base, sales representatives, and consumers. Job description: - Manage large amounts of incoming phone calls - Generate sales leads - Identify and assess...


  • Kuala Lumpur, Malaysia Helius Technologies Sdn Bhd Full time

    We are hiring Customer Service representatives (Korean speaking) As a Customer Service Representative supporting Korea market, you will provide exceptional customer service and support to our customer base, sales representatives, and consumers. Job description: - Manage large amounts of incoming phone calls - Generate sales leads - Identify and assess...


  • Kuala Lumpur, Malaysia Helius Technologies Sdn Bhd Full time

    We are hiring Customer Service representatives (Japanese speaking) As a Customer Service Representative supporting Japan market, you will provide exceptional customer service and support to our customer base, sales representatives, and consumers. Job description: - Manage large amounts of incoming phone calls - Generate sales leads - Identify and assess...


  • Kuala Lumpur, Malaysia Helius Technologies Sdn Bhd Full time

    We are hiring Customer Service representatives (Tagalog speaking) As a Customer Service Representative supporting Philippine market, you will provide exceptional customer service and support to our customer base, sales representatives, and consumers. Job description: - Manage large amounts of incoming phone calls - Generate sales leads - Identify and assess...


  • Kuala Lumpur, Malaysia Helius Technologies Sdn Bhd Full time

    We are hiring Customer Service representatives (Tamil speaking) As a Customer Service Representative supporting India market, you will provide exceptional customer service and support to our customer base, sales representatives, and consumers. Job description: - Manage large amounts of incoming phone calls - Generate sales leads - Identify and assess...


  • Kuala Lumpur, Malaysia Gratitude Inc. Full time

    **Role**:Customer Care Officer **Timings**:Day Shift (Permanent) **Industry**:Hotels / Restaurants / Airlines / Travel **Work Mode**:Work from office **Functional Area**:ITES / BPO / Customer Service **Process**:Voice Key Skills: Customer Service Japanese language english - **Job Overview**: As a Customer Service Representative for our airline, you...


  • Kuala Lumpur, Malaysia Clariness Full time

    (Freelance/Project-based) We are hiring a representative who will be responsible for helping doctors and patients connect with each other. If you are interested in making a positive impact on people's well-being and health, and love to engage with people during phone calls, we would like the opportunity to work with you! **Your responsibilities**: -...


  • Kuala Lumpur, Malaysia Staffing360 Sdn Bhd Full time

    Hi Everyone. Are you looking for your next job opportunity? We're HIRING for the **Customer Service Representative (MANDARIN SPEAKER) **role. **JOB DESCRIPTIONS** - Maintain and analyze customer information. - Handle and resolve customer issues proficiently. - Contribute to team efforts by accomplishing related results as needed. - Provide guidance,...

  • Customer Service

    5 days ago


    Kuala Lumpur, Malaysia ADV Solutions Full time

    Language: Traditional Cantonese+ English (Local only) Customer Service Representative Requirement: Degree/Diploma holder with Airlines Customer Service experience with good English communication skills Working Hour: Rotational Shift Interview Process: Recruiter screening - Online interview with hiring manager - SVAR Assessment RM 4,000 **Salary**:...


  • Kuala Lumpur, Malaysia Hellocare Sdn Bhd Full time

    We are looking for a dedicated and experienced online customer service representative to join our dynamic team. As an Online Customer Service Representative, you will be responsible for providing exceptional service to our customers through a variety of online channels. **_Responsibilities: _** - To complete daily duty on time. - To provide and support...


  • Kuala Lumpur, Malaysia Agensi Pekerjaan iFORTE Sdn Bhd Full time

    **Qualifications**: - Diploma or equivalent qualification. - Minimum 2 to 3 years of contact centre experience for Executive roles; 3 to 5 years for Senior Executive roles, preferably in life and general insurance. **Skills and Competencies**: - Strong verbal and written communication skills. - **Proficiency in English**; additional languages such as...


  • Kuala Lumpur, Malaysia GlobalBlue_IT Full time

    Main duties and responsibilities - Keeping records of customer interactions and contacts - Researching required information using available resources - Communication and coordination with all team members, internal departments and local offices - Following-up on customer inquiries not immediately resolved - Identifying and escalating priority issues -...


  • Kuala Lumpur, Malaysia Schlumberger Full time

    **Customer Service Representative**: - Technology | Manufacturing**Mission**: - The Customer Service Representative is responsible for providing and maintaining updated information for customers.**Responsibilities**: - These responsibilities are activities that correspond to the metro stops and key processes.- Invoice Intercompany Customer - Process...