Customer Service(Cantonese and English)

Job Scopes: - Understand customer enquiries and ensure they are answered or routed through the appropriate support channel. - Manage customer escalation and ensure that these are answered, tracked, and escalated as required. - Demonstrate a strong customer service orientation and take responsibility to ensure customers are satisfied. - Provide high level of...

Malaysian that can speak in Cantonese and English, as staff will support the Hong Kong market. Must be able to type in traditional Mandarin English is required for due to business demand, there will be an English interview This is an office hour post but potentially shifting in the future NO WORK-FROM-HOME option provided At least SPM, no working experience...

**Job Scope / Requirements** - Provide personalized assistance and guidance to customers based on their needs and preferences. - Develop a deep understanding of the company's products or services. - Maintain a high standard of service quality and professionalism in all customer interactions. - Must be able to SPEAK, READ AND WRITE **Mandarin / Cantonese**...

**Role**:Any Other **Timings**:Shifting Schedule (Permanent) **Industry**:BPO / ITES **Process**:Voice **Functional Area**:Any Other **Work Mode**:Work from Home Key Skills: Customer Service Cantonese english , Remote (Work-from-Home) Location: Anywhere in Malaysia Salary Range: RM5000-5800 per month **Job Description**: Are you a proficient...

Language: Traditional Cantonese+ English (Local only) Customer Service Representative Requirement: Degree/Diploma holder MUST have Airlines Customer Service experience with good English communication skills **Salary**: From RM4,000.00 per month **Education**: - Diploma/Advanced Diploma (required) **Language**: - Cantonese (required) - English...

**Responsibilities**: - Answer and resolve issues raised by customers timely. - Continuously identify opportunity to drive process improvements that can contribute to more positive impact on customers' experience. - Achieve high standard of customer service level at all times. - To be able to achieve team and individual Key Performance Indicators (KPI) and...

**Role**:Customer Service Analyst **Timings**:Rotational Shifts (Permanent) **Industry**:BPO **Work Mode**:Work from office **Functional Area**:ITES / BPO / Customer Service **Process**:Voice Key Skills: Mandarin Cantonese Customer Service Agent Mandarin or Cantonese Voice Support Fluent both Cantonese and English - Qualification: Completed with SPM,...

**Job Scope / Requirements** - Provide personalized assistance and guidance to customers based on their needs and preferences for entertainment industry. - Develop a deep understanding of the company's products or services. - Maintain a high standard of service quality and professionalism in all customer interactions. - Must be able to speak **Mandarin /...

Requirements: - Able to communicate in English / Cantonese smoothly. - High emotional intelligence and tolerance to different cultures. - High level of communication, listening, note-taking, and memory retention skills. - Capable of working within US day time zone. Added Advantages if you have: - Good knowledge of medical terminology is a plus. - Customer...

**Additional Information** - Rotational shift schedule, full time for 12 months under contract. - 80% Night Shift // 20% Day Shift - 9 hours per shift (including 1 hour lunch break), for 5 days a week. - Work from home - Work on some weekends and Public Holiday **Renumeration Package** - RM 5,000 - RM 6,000 **Requirement** - **Fluent English**: - **Fluent...

**Role**:Customer Service Executive **Timings**:Night Shift (Permanent) **Industry**:BPO **Work Mode**:Work from office **Functional Area**:ITES / BPO / Customer Service **Process**:Voice Key Skills: Flexible Mandarin Customer Service Agent Mandarin or Cantonese Voice Support Proficient in the Mandarin language Must be fluent in speaking both Mandarin...

**Role**:Customer Service Executive -Technical **Timings**:Night Shift (Permanent) **Industry**:BPO **Work Mode**:Work from office **Functional Area**:ITES / BPO / Customer Service **Process**:Chat Key Skills: Customer Service Mandarin Cantonese english - Customer Service Executive Qualification: Completed with SPM, UEC, ICGSE certificate Language:...

**Additional Information** - Rotational shift schedule, full time for 12 months under contract. - 80% Night Shift // 20% Day Shift - 9 hours per shift (including 1 hour lunch break), for 5 days a week. - Work from home - Work on some weekends and Public Holiday **Renumeration Package** - RM 5,000 - RM 6,000 **Requirement** - **Fluent English**: - **Fluent...

Benefits: - Fix & Shift allowance - Shift Bid - KPI bonuses - Medical insurance - Preventive medical screening Job Responsibilities: - Role involves working with a well known international hotelier company - Deal with international customers - Ability to solve customer issues & problems - Maintain a professional relationship with customers and...

Mandarin/Cantonese + English - CSR **Description** Urgent Hiring! **Mandarin/Cantonese + English (Local Malaysian) (Healthcare)** **Atleast 6 month customer Service Exp** KL Sentral Full Night shift (US Time zone) SPM and above Salary : 4500RM + KPI Up to 300RM + Night shift allowance : 320RM. HC 15 CDD must be: - willing to work on a weekend -...

To handle inquiries from customers & support our customers on their Reservations and Loyalty Program Queries. - To communicate effectively and accurately when communicating with customers. - Providing high-quality service to achieve maximum customer satisfaction by resolving customer queries at first contact where possible. - Demonstrate empathy while...

Benefits: - Fix & Shift allowance - Shift Bid - KPI bonuses - Medical insurance - Preventive medical screening Job Responsibilities: - Role involves working with a well known international hotelier company - Deal with international customers - Ability to solve customer issues & problems - Maintain a professional relationship with customers and...

At SiteMinder we believe the individual contributions of our employees are what drive our success. That’s why we hire and encourage diverse teams that include and respect a variety of voices, identities, backgrounds, experiences and perspectives. Our diverse and inclusive culture enables our employees to bring their unique selves to work and be proud of...

At least 1 year(s) of experience in the area of Customer Service and Support preferred. - Fresh Graduates/Entry level applicants are encouraged to apply, training will be provided. - Required language(s): Cantonese and English, written and spoken **Salary**: RM2,500.00 - RM3,500.00 per month **Benefits**: - Opportunities for promotion - Professional...

**Responsibilities**: **About TCS**: A purpose-led organization that is building a meaningful future through innovation, technology, and collective knowledge. We're #BuildingOnBelief. Tata Consultancy Services (TCS) is an IT services, consulting and business solutions organization that has been partnering with many of the world’s largest businesses in...