Service Recovery Team

**Job Title: Field Recovery Officer** - **Job Summary**:_ As a Field Recovery Officer, you will be responsible for executing strategies to recover outstanding debts and delinquent payments from customers in designated areas. You will work closely with the credit recovery team to implement effective recovery plans and achieve recovery targets. - **Job...

**Job Title: Credit Recovery Officer** - **Job Summary**:_ As a Credit Recovery Officer, you will play a crucial role in the financial health of the organization by managing and recovering outstanding debts from customers. Your primary responsibility will be to work with customers to negotiate payment arrangements, collect overdue payments, and minimize the...

Job description (General for reference): - Handling cases escalated by Level 1 representatives in where service recovery is needed for customers. - Making outbound calls to customers from various countries. - To ensure high level of recovery customer satisfaction and quality with mínimal escalations - Provide clear and concise documentation of call cases. -...

Requirements - Minimum SPM. - Good communication skills (BM & English). - Self discipline and Team player. - Must have a valid driving license (for field visit only). - Experience in credit recovery will be an added advantage. Responsibilities - SPM leavers are encouraged to apply. - With or Without Experience, Training Is Provided. - Collect payments from...

Job Title: Tele Collector | Credit Recovery Officer Company: TechAI Partners Sdn. Bhd. [RWC Sdn. Bhd.] Location: Bangsar Kuala Lumpur As a Tele Collector / Credit Recovery Officer, you will play a crucial role in contacting delinquent account holders and helping them resolve their outstanding debts. Your primary responsibility will be to recover debts while...

**Credit Recovery Officer / Credit Recovery Executive** - Make Outbound Calls to remind delinquent accounts about their overdue payments. - To ensure payment dues are collected **Requirements**: - Required skill(s): Negotiations, Customer Service and Sales. - Required language(s): English, Bahasa Malaysia. - Fresh graduates are encouraged to apply. - 30...

To do cold calling at few numbers daily provided by the company. - To work closely with team members in order to achieve team targets. - Able to work independently and able to manage time schedule. - Responsible for minimizing defaults and bad debts of ongoing loans. - Manage and achieve daily productivity standards in terms of attempts, contacts, and the...

Veeam®, the #1 global market leader in data protection and ransomware recovery, is on a mission to empower every organization to achieve radical resilience through data security, data recovery, and data freedom for their hybrid cloud. Headquartered in Columbus, Ohio, with offices in more than 30 countries, Veeam protects over 450,000 customers worldwide,...

**About UOB**: United Overseas Bank Limited (UOB) is a leading bank in Asia with a global network of more than 500 branches and offices in 19 countries and territories in Asia Pacific, Europe and North America. In Asia, we operate through our head office in Singapore and banking subsidiaries in China, Indonesia, Malaysia and Thailand, as well as branches and...

RESPONSIBILITIES: - Collect payments from delinquent customers. - Call customers using all approved methods of communication. - On overdue accounts and amount currently owed. - Advise customers of necessary actions and strategies for debt repayment. - Follow up frequently for payment commitments. - Handle Banking & Telco clients **REQUIREMENTS**: - SPM...

**Location**:Kuala Lumpur, MY, MY**Job Function**:Information Technology**Requisition Number**:149045**Description**: **Job Summary** The IT Service Management Design and Transition Team Intern will be an integral part of the team responsible for ensuring the seamless and efficient design and transition of IT services. This internship offers a valuable...

If you are looking to excel and make a difference, take a closer look at us…Job Responsibility Attend to emails, calls, and any other forms of communications received from both external and internal customers with regards to transaction banking service requests, and resolve the service request effectively. Process the service requests i.e Review the...

If you are looking to excel and make a difference, take a closer look at us...Job Responsibility Attend to emails, calls, and any other forms of communications received from both external and internal customers with regards to transaction banking service requests, and resolve the service request effectively. Process the service requests i.e Review the...

Working Hour - Regular Hours - Monday - Friday- Business Area - Community Banking- Location - Malaysia - Kuala Lumpur- Description **Primary Objective**: - To review, analyze and provide resolution of cases created via fraud detection system within SLA (e-Channel). - Perform calling to customer for confirmation of customer’s internet banking...

If you are looking to excel and make a difference, take a closer look at us Job Responsibility- - Process the service requests i.e Review the service request forms to ensure they are filled and signed accordingly; Upload the complete service request forms abd supporting documents into the internal document suppository system.- Work closely with customers,...

**Location(s): Asia-Pacific & Middle East : Malaysia : Kuala Lumpur** BAE Systems Digital Intelligence is home to 4,500 digital, cyber and intelligence experts. We work collaboratively across 10 countries to collect, connect and understand complex data, so that governments, nation states, armed forces and commercial businesses can unlock digital advantage...

**JD Service Captain** We are looking for a motivated Service Captain to join our restaurant group’s Kaiseki. To excel in this position, you need a high level of customer service skills and a willingness to meet guests' needs quickly and politely. - **1. Leading floor service**_ - Deliver quality customer service to all guests. - Take reservations and...

Production Support Analyst Important Information Location: Kuala Lumpur Experience: Minimum 3 years of relevant experience Job Mode: Contract Work Mode: On-site Responsibilities and Duties - First level of technical support for all reported incidents. - Take ownership of reported incident from evaluation to recovery. - Trigger the execution of existing...

Manages a team of associates responsible for the "Order to Cash" process, via phone, email and e-commerce Collaborates with customers, sales, operations and supply chain to ensure accurate and timely information is provided in response to all customer inquiries. Partners with sales and customer service representatives to satisfy customer needs Serves as the...

**Responsibilities**: - Deliver quality customer service to all guests. - Take reservations and enquire purpose of visit. - Greet each guest promptly and courteously with good smile and body language. - Present menu and share promotions, specials and items to customers. - Take food and beverage orders, repeat orders to guests and inform guest of estimated...