Application Support
5 months ago
**Responsibilities**:
- Communicating with customers/partners/vendors/sales/CSM teams (where required)to resolve technical issues.
- Documenting technical issues and resolutions.
- Testing new software releases/updates.
- Collaborating with sales/customer success team on demo sessions.
- Involvement in project implementation & system configuration.
**Knowledge, Skills, and Abilities**:
- Excellent communication skills - written, verbal, interpersonal (English & Bahasa Malaysia; Mandarin is a plus).
- Strong analytical/problem-solving skills - ability to identify issues/procedures/problems/formulate practical course of action.
- Teamwork - ability interact effectively across different levels of staff/management/partners/clients.
- Fresh graduates are highly encouraged to apply.
**Other Requirements**:
**Job Types**: Full-time, Permanent
**Salary**: RM2,200.00 - RM2,800.00 per month
**Benefits**:
- Free parking
- Maternity leave
- Opportunities for promotion
- Professional development
- Work from home
Schedule:
- Monday to Friday
Supplemental pay types:
- Performance bonus
Ability to commute/relocate:
- Puchong: Reliably commute or planning to relocate before starting work (required)
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