Application Support

5 months ago


Puchong, Malaysia eLearningMinds Group Sdn Bhd Full time

**Responsibilities**:

- Communicating with customers/partners/vendors/sales/CSM teams (where required)to resolve technical issues.
- Documenting technical issues and resolutions.
- Testing new software releases/updates.
- Collaborating with sales/customer success team on demo sessions.
- Involvement in project implementation & system configuration.

**Knowledge, Skills, and Abilities**:

- Excellent communication skills - written, verbal, interpersonal (English & Bahasa Malaysia; Mandarin is a plus).
- Strong analytical/problem-solving skills - ability to identify issues/procedures/problems/formulate practical course of action.
- Teamwork - ability interact effectively across different levels of staff/management/partners/clients.
- Fresh graduates are highly encouraged to apply.

**Other Requirements**:
**Job Types**: Full-time, Permanent

**Salary**: RM2,200.00 - RM2,800.00 per month

**Benefits**:

- Free parking
- Maternity leave
- Opportunities for promotion
- Professional development
- Work from home

Schedule:

- Monday to Friday

Supplemental pay types:

- Performance bonus

Ability to commute/relocate:

- Puchong: Reliably commute or planning to relocate before starting work (required)



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