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Customer Support Assistant

1 month ago

Puchong, Malaysia SOURCEBYNET (MALAYSIA) SDN BHD Full time

This role is required to provide customer care, order processing and proper order management in ensuring all order details are accurate, updated and communicated key stakeholders timely.

**Responsibilities**:

- Assisting in all aspects of order processes, documentations and administrative supports
- Update shipment status and notify sales/customers of any change in delivery schedule status
- Maintain documentation and e-filing properly and promptly.
- Assisting the Operation Teams and suppliers / factories to complete order and shipment transactions
- Data Entry and Maintenance: Input new information into database systems. Verify data by comparing it to source documents. Update existing data and delete unnecessary files.
- Perform work tasks assigned as and when required.

**Requirements**:

- Proficiency in English would be desirable.
- Proficient knowledge in Microsoft Office Applications (Word and Excel)
- A good team player with good verbal and written communication skills and the ability to work under pressure
- Ability to work independently and pro-actively

**Job Types**: Full-time, Fresh graduate

Pay: From RM1,600.00 per month

**Benefits**:

- Health insurance

Schedule:

- Monday to Friday