Customer Support Assistant

**vivo Malaysia is hiring Customer Support (Live Chat) !** **Responsibilities**: - Handle customer inquiries through the official website's live chat channel. - Provide accurate and timely responses to customer questions and issues. - Resolve customer concerns and complaints effectively, ensuring high levels of customer satisfaction. - Document and track...

To handle customer inquiries, orders and complaints. - To maintain sales opportunity record. - To forecast stock based on quotation and orders request. - Accurate costing calculation for quoted item. - To maintain customer price structure, price list and record. - To provide recommendation based on customer requests. - To assist sales documentation and...

Attending to walk-in customers and phone inquiries in the branch; - Opening and maintaining customer accounts for all products & services; - Performing transactions for all products and services as per the Company’s Standard Operation Procedure (SOP); - Provide after-sales customer service and public relations support; - Support branch operations and...

**SUMMARY OF POSITION**: **You will assist to liaise with operations personnel and support the operations regularly by providing IT support and inventory management.** **You will plan an important role to**: - Assist in monitoring the outlet’s operations status and provide recommendations or solutions, including operation workflow to improve and support...

Handling all incoming call and enquiries in a professional and courteous manner. - Deliver friendly, efficient customer service and to create a warm and welcoming atmosphere, - Control access by using IOI App. - Manager and upkeep cleanliness and tidiness of reception area. - Provide any other administrative or clerical support. **Job Specification** -...

**Aufgaben**: - Act as a point of escalation for customer complaint, review and resolve customer complaints. - Understand customer issues and concerns, identify root cause, and provide first contact resolutions in a timely and efficient manner. - Monitoring customer satisfaction index levels to identify trends or problems with customer service quality. -...

**Requirements**: **Working Location**: - Puchong Gateway (Puchong, Selangor) **Job Requirements**: - Preferably at least 1 year(s) of working experience in Sales - Retail/General or equivalent. - Without working experience as welcome to apply. - Required language (s): Mandarin - Pleasant personality, positive minded people oriented and able to work...

**Join us to be part of a dynamic team of the Malaysia's leading online pharmacy company! Jom sertai kami sekarang!** - Full time role with attractive remuneration, EPF, EIS & Socso - Annual appraisal & career progression path - Training provided, fresh graduates are welcomed We are currently seeking a Customer Support Specialist who is fluent in Malay,...

**Responsibilities**: - Monitoring and enforcing online price policing for all RCB, UMA and KYT products in e-commerce platform (i.e: shopee / lazada). - Assist in clerical and administrative duties for the sales & marketing department. - Support and deliver the task assigned by the manager. **Job Requirements**: - Possess minimum SPM or Diploma or...

Serves customers by providing product and service information and resolving product and service problems. - Attracts potential customers by answering product and service questions and suggesting information about products and services. - Resolves product or service problems by clarifying the customer’s complaint, determining the cause of the problem,...

Job Summary:We are seeking a highly motivated Customer Service Representative to provide excellent customer service and support our sales team in achieving outstanding results.Main Responsibilities:Engage with customers in a courteous and professional manner, answering queries and resolving issues.Handle cash and card transactions accurately and efficiently,...

**Job Highlights** - Yearly Increment and Performance Bonus - 13th Month Salary - Career Advancement **Job Descriptions**: 1. Generates and processes new sales leads as necessary. 2. Answer phone calls from customers and deals with problems as they arise. 3. Take sales information and puts it into an easily readable format. 4. Follows up with customer to...

Reporting to the Supervisor or other senior managers as required. - Liaising between the Supervisor and other employees. - Hiring and training new employees. - Developing training materials and conducting training sessions and workshops. - Establishing business knowledge and awareness of shared company goals. - Monitoring both individual and team job...

**Job Responsibilities: - ** - Daily recording and follow up on PR (Purchase Requisition), PO (Purchase Order) and RtP (Requisition to Pay), including getting document verified and signed. - To assist to monitor delivery date on selective PO issued. To follow up with phone calls to ensure items delivered accordingly and accurately to the schedule. - To...

**The Company**: Thriving Talents is a learning solutions company that is vibrant and inclusive, and is known for the great care we take with clients and employees alike. We aim to be the Leading Talent Expert that best understands and refines the potential of people globally. **The Position**: - This position has a flexible working arrangement, allowing...

Hello! MEXC is looking for an Online Customer Service Specialist. If you want to join a young and ambitious team and become part of a global exchange, then you are exactly the person we are looking for! **Why us?** - Competitive salary + bonuses - Career advancement - Various benefits and support from the company **Job Responsibilities：** - Responsible...

Location : Masai, Johor Remuneration : Starting pay from RM2,800, pays up to RM3,300 **About your new employer**: As part of the Japan’s Largest Financial Group, our client offers a diversified leasing and financial services, mainly Credits and Asset Finance, to businesses in Malaysia. **Your New Roles & Responsibilities**: - Support the credit &...

**Responsibilities**: - Respond promptly to inquiries received via social media platforms such as Facebook, Instagram, and WhatsApp. - Provide courteous and helpful assistance to customers seeking information, support, or resolution to their queries. - Manage customer interactions professionally, ensuring a positive experience and brand representation. -...

**JOB PURPOSE / OVERVIEW (For this Job)** - Responsible for overall day to day sales administration and coordination duties. - Working closely with the sales team to provide administrative support to the teams. **KEY ACCOUNTABILITIES / RESPONSIBILITIES (For this Job)** - Provide support for the sales and marketing team as required - Respond to feedback from...

**Focus on building Customer Relationship**: - **Exposure to different industry and practices**: - **Family-like workplace that built on common goals**: - **Position available for Indoor and Outdoor ASC** As an **Application Support Consultant**, you will help our Customers to solve enquiry arise from our Solution in an efficient and accurate manner. You...