Customer Support

**Join us to be part of a dynamic team of the Malaysia's leading online pharmacy company! Jom sertai kami sekarang!** - Full time role with attractive remuneration, EPF, EIS & Socso - Annual appraisal & career progression path - Training provided, fresh graduates are welcomed We are currently seeking a Customer Support Specialist who is fluent in Malay,...

vivo Malaysia is hiring Customer Support (Live Chat) Responsibilities: Handle customer inquiries through the official website's live chat channel. Provide accurate and timely responses to customer questions and issues. Resolve customer concerns and complaints effectively, ensuring high levels of customer satisfaction. Document and track customer interactions...

**Responsibilities**: - Conduct product demonstrations or presentations to showcase features and benefits, persuading prospects to make purchasing decisions. - Close sales deals and achieve sales targets set by management. - Build and maintain strong relationships with existing customers, understanding their needs and preferences. - Address customer...

**Responsibilities**: - Practice standard customer service policy (eye contact, greet customer, smile, offer assistance & say thank you); - Attending to walk-in customers and phone inquiries and complaints in the branch; - Opening and maintaining customer accounts for all products & services; - Performing transactions for all products and services as per...

**Responsibilities**: - Practice standard customer service policy (eye contact, greet customer, smile, offer assistance & say thank you); - Attending to walk-in customers and phone inquiries and complaints in the branch; - Opening and maintaining customer accounts for all products & services; - Performing transactions for all products and services as per...

This role is required to provide customer care, order processing and proper order management in ensuring all order details are accurate, updated and communicated key stakeholders timely. **Responsibilities**: - Assisting in all aspects of order processes, documentations and administrative supports - Update shipment status and notify sales/customers of any...

Join us to be part of a dynamic team of the Malaysia's leading online pharmacy company Jom sertai kami sekarang Full time role with attractive remuneration, EPF, EIS & Socso Annual appraisal & career progression path Training provided, fresh graduates are welcomedWe are currently seeking a Customer Support Specialist who is fluent in Malay, English, and...

**Job Description Summary** We are hiring a customer service representative to manage customer queries and complaints. You will also be asked to do warranty case process, modifications, QC test products and escalate complaints across a number of communication channels. **Essential Responsibilities** - Respond promptly to customer inquiries. Acknowledge and...

Address customer concerns or complaints promptly, striving to resolve issues and ensure customer satisfaction. - Update our internal databases with information about technical issues and useful discussions with customers. - Identifying and escalating issues that require additional attention. - Collaborating with other departments to provide solutions for...

Attending to walk-in customers and phone inquiries in the branch; - Opening and maintaining customer accounts for all products & services; - Performing transactions for all products and services as per the Company’s Standard Operation Procedure (SOP); - Provide after-sales customer service and public relations support; - Support branch operations and...

Attending to walk-in customers and phone inquiries in the branch; - Opening and maintaining customer accounts for all products & services; - Performing transactions for all products and services as per the Company’s Standard Operation Procedure (SOP); - Provide after-sales customer service and public relations support; - Support branch operations and...

Responsibilities: Practice standard customer service policy (eye contact, greet customer, smile, offer assistance & say thank you); Attending to walkin customers and phone inquiries and complaints in the branch; Opening and maintaining customer accounts for all products & services; Performing transactions for all products and services as per the Company's...

**Responsibilities**: - Practice standard customer service policy (eye contact, greet customer, smile, offer assistance & say thank you); - Attending to walk-in customers and phone inquiries and complaints in the branch; - Opening and maintaining customer accounts for all products & services; - Performing transactions for all products and services as per...

**About the Role**: **Key Responsibilities**: - Immediately escalating serious complaints or issues that you are not equipped to deal with. - Liaising with Operations and Client Success to find the best solutions to customers’ issues. - Identifying common problems and escalating them to operations, along with possible suggestions for improvement, wherever...

Hello! MEXC is looking for an Online Customer Service Specialist. If you want to join a young and ambitious team and become part of a global exchange, then you are exactly the person we are looking for! **Why us?** - Competitive salary + bonuses - Career advancement - Various benefits and support from the company **Job Responsibilities：** - Responsible...

2. Performing remote troubleshooting through diagnostic techniques and relevant questions. 3. Determining the best solution based on the issue and details provided by customers. 4. Walk the customer through the problem-solving process. 5. Identify and escalate unresolved issues to related parties or next level support. 6. Provide support to technical...

media, and other platform allowed by the management. 2. Performing remote troubleshooting through diagnostic techniques and relevant questions. 3. Determining the best solution based on the issue and details provided by customers. 4. Walk the customer through the problem-solving process. 5. Identify and escalate unresolved issues to related parties or...

Responsibilities: Conduct product demonstrations or presentations to showcase features and benefits, persuading prospects to make purchasing decisions. Close sales deals and achieve sales targets set by management. Build and maintain strong relationships with existing customers, understanding their needs and preferences. Address customer concerns or...

**Overview**: - Provide technical assistance and support to end-users within an organization. - Ensure that computer systems, hardware, software, and related technologies are functioning effectively to meet the needs of the users. **Key Responsibilities**: - Performing remote troubleshooting through diagnostic techniques and relevant questions. -...

This role is required to provide customer care, order processing and proper order management in ensuring all order details are accurate, updated and communicated key stakeholders timely.Responsibilities: Assisting in all aspects of order processes, documentations and administrative supports Update shipment status and notify sales/customers of any change in...