Customer Support Assistant

This role is required to provide customer care, order processing and proper order management in ensuring all order details are accurate, updated and communicated key stakeholders timely. **Responsibilities**: - Assisting in all aspects of order processes, documentations and administrative supports - Update shipment status and notify sales/customers of any...

**Responsibilities**: - Practice standard customer service policy (eye contact, greet customer, smile, offer assistance & say thank you); - Attending to walk-in customers and phone inquiries and complaints in the branch; - Opening and maintaining customer accounts for all products & services; - Performing transactions for all products and services as per...

**Responsibilities**: - Practice standard customer service policy (eye contact, greet customer, smile, offer assistance & say thank you); - Attending to walk-in customers and phone inquiries and complaints in the branch; - Opening and maintaining customer accounts for all products & services; - Performing transactions for all products and services as per...

**vivo Malaysia is hiring Customer Support (Live Chat) !** **Responsibilities**: - Handle customer inquiries through the official website's live chat channel. - Provide accurate and timely responses to customer questions and issues. - Resolve customer concerns and complaints effectively, ensuring high levels of customer satisfaction. - Document and track...

**Join us to be part of a dynamic team of the Malaysia's leading online pharmacy company! Jom sertai kami sekarang!** - Full time role with attractive remuneration, EPF, EIS & Socso - Annual appraisal & career progression path - Training provided, fresh graduates are welcomed We are currently seeking a Customer Support Specialist who is fluent in Malay,...

Attending to walk-in customers and phone inquiries in the branch; - Opening and maintaining customer accounts for all products & services; - Performing transactions for all products and services as per the Company’s Standard Operation Procedure (SOP); - Provide after-sales customer service and public relations support; - Support branch operations and...

Attending to walk-in customers and phone inquiries in the branch; - Opening and maintaining customer accounts for all products & services; - Performing transactions for all products and services as per the Company’s Standard Operation Procedure (SOP); - Provide after-sales customer service and public relations support; - Support branch operations and...

**SUMMARY OF POSITION**: **You will assist to liaise with operations personnel and support the operations regularly by providing IT support and inventory management.** **You will plan an important role to**: - Assist in monitoring the outlet’s operations status and provide recommendations or solutions, including operation workflow to improve and support...

**SUMMARY OF POSITION**: **You will assist to liaise with operations personnel and support the operations regularly by providing IT support and inventory management.** **You will plan an important role to**: - Assist in monitoring the outlet’s operations status and provide recommendations or solutions, including operation workflow to improve and support...

**Responsibilities**: - Conduct product demonstrations or presentations to showcase features and benefits, persuading prospects to make purchasing decisions. - Close sales deals and achieve sales targets set by management. - Build and maintain strong relationships with existing customers, understanding their needs and preferences. - Address customer...

Handling all incoming call and enquiries in a professional and courteous manner. - Deliver friendly, efficient customer service and to create a warm and welcoming atmosphere, - Control access by using IOI App. - Manager and upkeep cleanliness and tidiness of reception area. - Provide any other administrative or clerical support. **Job Specification** -...

**OVERVIEW**: Responsible for overall day to day sales administration and coordination duties. Working closely with the sales team to provide administrative support to the teams. **RESPONSIBILITIES**: - Provide support for the sales and marketing team as required. - Respond to feedback from customers and give after-sales support when requested. - Store and...

This role is required to provide customer care, manage global B2B transactions in terms of order processing and proper order management in ensuring all order details are accurate, updated and communicated to customers timely. In addition to build positive relationships with key stakeholders namely customers, sales, business developers, operations, quality...

Able to maintain a positive, empathetic, and professional attitude towards course participants at all times. - Responding promptly to participants’ inquiries. - Communicating with participants through various channels. - Acknowledging and resolving participant complaints. - Understanding our products and services inside and out so that you can answer...

Address customer concerns or complaints promptly, striving to resolve issues and ensure customer satisfaction. - Update our internal databases with information about technical issues and useful discussions with customers. - Identifying and escalating issues that require additional attention. - Collaborating with other departments to provide solutions for...

**Join Our Team as a Customer Support Superstar!** Are you passionate about providing excellent customer service? Do you thrive in a fast-paced environment where you can make an impact every day? Look no further - we're looking for a Customer Support Superstar to join our team! **Your Role**: **As our Customer Support Superstar, you'll be the friendly...

**Overview**: - Provide technical assistance and support to end-users within an organization. - Ensure that computer systems, hardware, software, and related technologies are functioning effectively to meet the needs of the users. **Key Responsibilities**: - Performing remote troubleshooting through diagnostic techniques and relevant questions. -...

**About the Role**: **Key Responsibilities**: - Immediately escalating serious complaints or issues that you are not equipped to deal with. - Liaising with Operations and Client Success to find the best solutions to customers’ issues. - Identifying common problems and escalating them to operations, along with possible suggestions for improvement, wherever...

To understand overall technical support ticketing process and procedure. - Complete technical tasks and assignment according to ticketing system. - Track ticket status and make sure no missing SLA (service level agreement) complaints. - To prepare daily and detailed technical support reports to customers. - Updating daily and weekly status reports when...

Serves customers by providing product and service information and resolving product and service problems. - Attracts potential customers by answering product and service questions and suggesting information about products and services. - Resolves product or service problems by clarifying the customer’s complaint, determining the cause of the problem,...