Customer Support Assistant

This role is required to provide customer care, order processing and proper order management in ensuring all order details are accurate, updated and communicated key stakeholders timely. **Responsibilities**: - Assisting in all aspects of order processes, documentations and administrative supports - Update shipment status and notify sales/customers of any...

**Responsibilities**: - Practice standard customer service policy (eye contact, greet customer, smile, offer assistance & say thank you); - Attending to walk-in customers and phone inquiries and complaints in the branch; - Opening and maintaining customer accounts for all products & services; - Performing transactions for all products and services as per...

**Responsibilities**: - Practice standard customer service policy (eye contact, greet customer, smile, offer assistance & say thank you); - Attending to walk-in customers and phone inquiries and complaints in the branch; - Opening and maintaining customer accounts for all products & services; - Performing transactions for all products and services as per...

**vivo Malaysia is hiring Customer Support (Live Chat) !** **Responsibilities**: - Handle customer inquiries through the official website's live chat channel. - Provide accurate and timely responses to customer questions and issues. - Resolve customer concerns and complaints effectively, ensuring high levels of customer satisfaction. - Document and track...

**Responsibilities**: - Practice standard customer service policy (eye contact, greet customer, smile, offer assistance & say thank you); - Attending to walk-in customers and phone inquiries and complaints in the branch; - Opening and maintaining customer accounts for all products & services; - Performing transactions for all products and services as per...

**Join us to be part of a dynamic team of the Malaysia's leading online pharmacy company! Jom sertai kami sekarang!** - Full time role with attractive remuneration, EPF, EIS & Socso - Annual appraisal & career progression path - Training provided, fresh graduates are welcomed We are currently seeking a Customer Support Specialist who is fluent in Malay,...

Attending to walk-in customers and phone inquiries in the branch; - Opening and maintaining customer accounts for all products & services; - Performing transactions for all products and services as per the Company’s Standard Operation Procedure (SOP); - Provide after-sales customer service and public relations support; - Support branch operations and...

Attending to walk-in customers and phone inquiries in the branch; - Opening and maintaining customer accounts for all products & services; - Performing transactions for all products and services as per the Company’s Standard Operation Procedure (SOP); - Provide after-sales customer service and public relations support; - Support branch operations and...

**SUMMARY OF POSITION**: **You will assist to liaise with operations personnel and support the operations regularly by providing IT support and inventory management.** **You will plan an important role to**: - Assist in monitoring the outlet’s operations status and provide recommendations or solutions, including operation workflow to improve and support...

**SUMMARY OF POSITION**: **You will assist to liaise with operations personnel and support the operations regularly by providing IT support and inventory management.** **You will plan an important role to**: - Assist in monitoring the outlet’s operations status and provide recommendations or solutions, including operation workflow to improve and support...

**Responsibilities**: - Conduct product demonstrations or presentations to showcase features and benefits, persuading prospects to make purchasing decisions. - Close sales deals and achieve sales targets set by management. - Build and maintain strong relationships with existing customers, understanding their needs and preferences. - Address customer...

Handling all incoming call and enquiries in a professional and courteous manner. - Deliver friendly, efficient customer service and to create a warm and welcoming atmosphere, - Control access by using IOI App. - Manager and upkeep cleanliness and tidiness of reception area. - Provide any other administrative or clerical support. **Job Specification** -...

**OVERVIEW**: Responsible for overall day to day sales administration and coordination duties. Working closely with the sales team to provide administrative support to the teams. **RESPONSIBILITIES**: - Provide support for the sales and marketing team as required. - Respond to feedback from customers and give after-sales support when requested. - Store and...

Able to maintain a positive, empathetic, and professional attitude towards course participants at all times. - Responding promptly to participants’ inquiries. - Communicating with participants through various channels. - Acknowledging and resolving participant complaints. - Understanding our products and services inside and out so that you can answer...

Address customer concerns or complaints promptly, striving to resolve issues and ensure customer satisfaction. - Update our internal databases with information about technical issues and useful discussions with customers. - Identifying and escalating issues that require additional attention. - Collaborating with other departments to provide solutions for...

**Overview**: - Provide technical assistance and support to end-users within an organization. - Ensure that computer systems, hardware, software, and related technologies are functioning effectively to meet the needs of the users. **Key Responsibilities**: - Performing remote troubleshooting through diagnostic techniques and relevant questions. -...

**Join Our Team as a Customer Support Superstar!** Are you passionate about providing excellent customer service? Do you thrive in a fast-paced environment where you can make an impact every day? Look no further - we're looking for a Customer Support Superstar to join our team! **Your Role**: **As our Customer Support Superstar, you'll be the friendly...

To understand overall technical support ticketing process and procedure. - Complete technical tasks and assignment according to ticketing system. - Track ticket status and make sure no missing SLA (service level agreement) complaints. - To prepare daily and detailed technical support reports to customers. - Updating daily and weekly status reports when...

**About the Role**: **Key Responsibilities**: - Immediately escalating serious complaints or issues that you are not equipped to deal with. - Liaising with Operations and Client Success to find the best solutions to customers’ issues. - Identifying common problems and escalating them to operations, along with possible suggestions for improvement, wherever...

Serves customers by providing product and service information and resolving product and service problems. - Attracts potential customers by answering product and service questions and suggesting information about products and services. - Resolves product or service problems by clarifying the customer’s complaint, determining the cause of the problem,...