Customer Support Specialist

Address customer concerns or complaints promptly, striving to resolve issues and ensure customer satisfaction. - Update our internal databases with information about technical issues and useful discussions with customers. - Identifying and escalating issues that require additional attention. - Collaborating with other departments to provide solutions for...

We are seeking a dedicated and customer-oriented individual to join our team as a Customer Service Specialist. In this role, your primary responsibility will be to provide exceptional customer service and support to our valued customers. You will play a vital role in ensuring their satisfaction, addressing their concerns, and fostering long-term...

**vivo Malaysia is hiring Customer Support (Live Chat) !** **Responsibilities**: - Handle customer inquiries through the official website's live chat channel. - Provide accurate and timely responses to customer questions and issues. - Resolve customer concerns and complaints effectively, ensuring high levels of customer satisfaction. - Document and track...

**Customer Success Specialist Job Description** The Customer Success team works closely with customers to understand their business objectives and coordinate with internal departments (Sales, Platform & software) to ensure that we are providing an amazing service experience along with a great product for our customers. As a Customer Success Executive, you...

To handle/generate all internal paperwork with regards to customer not limited to **Quotes, SO, DO.**: - To have direct contact with existing customers to support and handle issues (e.g. **delivery, check stock status, Quotes,** etc) - Handle stock and logistic matters. - Inter-company **PO**: - Indoor support for Sales Engineers - Ad-hoc responsibility as...

**CUSTOMER SERVICE JOB SCOPE** We are hiring a customer service representative to manage customer queries and complaints. You will also be asked to process orders, modifications, and escalate complaints across a number of communication channels. To do well in this role you need to be able to remain calm when customers are frustrated and have experience...

**Overview**: - **IT Technical Support Specialists play a crucial role in organizations by ensuring that computer systems and networks are functioning effectively and aiding with end-users. They are responsible for diagnosing and resolving technical issues, maintaining hardware and software, and offering guidance to users to enhance their overall experience...

**vivo Malaysia is hiring Customer Support Associate!** **Responsibilities**: - Effectively partner and build relationships with external clients. - Provides excellent service to clients from greetings and inquiries to requests and complaints to achieve satisfaction. - To process customer’s Purchase Orders, Billing, etc for E-commerce platform. - To...

**DJI Malaysia is hiring Customer Support Associate!** **Responsibilities**: - Achieve monthly target by selling product through E-commerce platform. - Work within an established customer and own a dedicated territory. - Develop the expertise to provide accurate monthly/quarterly sales forecast. - Effectively partner and build relationships with external...

**JOB PURPOSE / OVERVIEW** IT Technical Support Specialists play a crucial role in organizations by ensuring that computer systems and networks are functioning effectively and aiding with end-users. They are responsible for diagnosing and resolving technical issues, maintaining hardware and software, and offering guidance to users to enhance their overall...

This role is required to provide customer care, order processing and proper order management in ensuring all order details are accurate, updated and communicated key stakeholders timely. **Responsibilities**: - Assisting in all aspects of order processes, documentations and administrative supports - Update shipment status and notify sales/customers of any...

**Responsibilities**: - Conduct product demonstrations or presentations to showcase features and benefits, persuading prospects to make purchasing decisions. - Close sales deals and achieve sales targets set by management. - Build and maintain strong relationships with existing customers, understanding their needs and preferences. - Address customer...

**Responsibilities**: - Practice standard customer service policy (eye contact, greet customer, smile, offer assistance & say thank you); - Attending to walk-in customers and phone inquiries and complaints in the branch; - Opening and maintaining customer accounts for all products & services; - Performing transactions for all products and services as per...

**Responsibilities**: - Practice standard customer service policy (eye contact, greet customer, smile, offer assistance & say thank you); - Attending to walk-in customers and phone inquiries and complaints in the branch; - Opening and maintaining customer accounts for all products & services; - Performing transactions for all products and services as per...

**JOB PURPOSE / OVERVIEW (For this Job)** IT Technical Support Specialists play a crucial role in organizations by ensuring that computer systems and networks are functioning effectively and aiding with end-users. They are responsible for diagnosing and resolving technical issues, maintaining hardware and software, and offering guidance to users to enhance...

Exciting Sales & Marketing Internship Opportunity at NX Dimension Sdn Bhd Are you ready to kick-start your career in Sales & Marketing and be part of a dynamic team in a fast-paced environment? Look no further! NX Dimension is thrilled to announce our Marketing Specialist Internship program for enthusiastic and motivated individuals. **What You'll Do**: As...

Customer service to handle walk in customer, as well as call in customer. To handle/filing proper documentation. To assist customer in quoting the correct spare part. **Job Types**: Full-time, Permanent **Salary**: From RM2,300.00 per month **Benefits**: - Health insurance - Maternity leave - Opportunities for promotion - Professional...

**Job Title: Business Development Sales Specialist (Hunter)** **Basic Salary Range: [MYR2,800-MYR5,500]** **Commission: [15% - 30%]** **Training will be Provided** Are you an experienced **Business Development Sales Specialist**? Can you sell innovative MarTech products powered by AI in consultative sales processes? Are you a closer? Are you looking for...

Position : Brand and Marketing Specialist Introduction: "The future belongs to those who believe in the beauty of their dreams." - Eleanor Roosevelt Company Description: Revolution Runners is a pioneering sales and marketing company based in Malaysia, known for our innovative strategies and outstanding results. At Revolution Runners, we excel in delivering...

Handle inbound call for inquiries (support electronic news system, google calendar, google product solution ). - Previous experience in a customer support role - Strong phone and verbal communication skills along with active listening - Will need to add additional ad-hoc assignment when assigned by the company or management team. - Starting from 1-months...