Digital Account Manager

2 months ago

Malaysia Mediatropy Digital Agency Full time

Seniority Level

Senior

Employment Type

Full-time

Scope

**Project Management**
- Develop a digital strategy that meets and exceeds the clients' objectives
- Lead project management, ideation, production and execution
- Collaborate with media, creative, data, and tech departments
- Manage timelines, budgeting, and workflows for optimal delivery
- Set the pacing for projects and rally a multidisciplinary team to deliver on time and budget
- Quality control campaigns, pitch proposals, creative, media and technology outputs
- Manage integrated campaigns involving creative productions, digital media, social media content, and web development is required
- Develop costing and innovating new project management processes is a plus

**Client management**
- Build and own end-to-end client relationships
- Organise daily-weekly-monthly-quarterly meetings
- Lead pitch, project, and reporting presentations
- Develop an overall strategy for integrated marketing projects
- Develop effective and visual presentations and reporting
- Develop effective and meaningful relationships with internal stakeholders
- Manage client expectations to ensure satisfaction and project success
- Identify business opportunities with existing and new clients, monitor and develop new services for the agency in collaboration with our

**Leading Business Development, RFPs & Pitch Development**
- Lead pitch, project, and presentations
- Translate clients’ brief into actionable tasks for the internal team
- Ask insightful questions in discovery briefing sessions and meetings to ensure that client’s requirements are clearly understood by all stakeholders
- Manage the development of creative, media and integrated pitch decks from start to finish
- Help develop brand and target audience research to support strategy, content development and user journey mapping
- A keen eye and mind for creativity and strategy are key for success in this role
- Develop budget and costing for pitches
- Engage with new business leads and partners in a timely and responsive manner

**Digital & Creative Strategy**
- Proactively develop recommendations and strategies in pitches and projects to win new work, solve a client’s problem or enhance ongoing campaigns
- Help develop local insights and research as part of the pitch deck development
- Give feedback and work collaboratively with our regional creative, digital media, SEO, UX UI, insights, strategy and tech teams in stitching together amazing multidisciplinary solutions.

**Requirements**:

- Minimum 4 - 6 years of experience in a digital/creative/media agency
- Excellent command of verbal and written English Language
- Experience with media planning, social media, web development and creative production
- Passion for digital media, advertising, and integrated campaigns
- A keen eye and mind for visual presentation
- Strong understanding of digital media metrics and landscapes
- A strong sense of initiative and ability to anticipate opportunities and challenges
- Experience in project management
- Structured, data-driven and detail-oriented
- High standard of work ethic with a strong sense of accountability
- Ability to multi-task and handle numerous projects simultaneously
- Great communication skills and the ability to translate complex requests into actionable briefs
- Demonstrate a self-starter attitude and a growth mindset
- Demonstrate a positive and can-do attitude

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