Hostess

2 weeks ago


Petaling Jaya, Malaysia Sunway Resort Hotel Sdn Bhd Full time

Adheres to the grooming standards - Responsible for all incoming/ outgoing calls of the restaurant - Responsible for all reservations in all meal periods of the restaurant - Knowledgeable in the Product and Service provided by the restaurant and the Facilities & Service offered by the hotel. - Communicates with the team for all operation matters and all issues are cascaded to the superior - Responsible for all hotel operating equipment provided at workstations - All guests are treated equally, provided food & beverage service in creating memorable experience.
It has overlapping missions, quality objectives and business purposes. It provides integration of our customer responsiveness, empowerment, planning, process focus, marketing and knowledge management we become less bureaucratic and more efficient in delivering quality service. It offers an alternative to right-sizing our workforce we introduced multi-tasking and multi-skilling, job enrichment and job enlargement direction to career advancement and succession planning. It eliminates barriers to cooperation between departments, leadership redefined, processes re-engineered. It provides value-added steps to meet customer-defined needs and requirements. It provides a better perspective in aligning our people, strategies and performance to drive team performance to achieve business results.
SPM / O Level / SKM Level 1 / SKM Level 2 / SKM Level 3 or Equivalent


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