Receptionist

1 week ago

Kuala Lumpur, Malaysia Sepadu Group Full time

**Job Title**: Receptionist

**Department**: Facilities Management

**Reports To**: Facilities Executive

**Location**: Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia

**Summary**

The Receptionist is the first point of contact for our facilities management company and will play a vital role in representing the company's professional image to clients, visitors, and staff. This role requires a high degree of professionalism, strong communication skills, and the ability to handle a wide range of tasks in a fast-paced environment.

**Key Responsibilities**

**Reception**
- Greet and welcome visitors, clients, and staff with a friendly and professional demeanor.
- Answer incoming phone calls promptly, direct calls to the appropriate team members, and take detailed messages.
- Manage visitor registration, sign-in procedures, and issuance of visitor passes.
- Maintain a tidy and organized reception area and common spaces.
- Coordinate meeting room reservations and set-up, ensuring adequate space, refreshments, and equipment availability when needed.

**Office Services**
- Manage incoming and outgoing mail and couriers, including sorting, distribution, and tracking.
- Order and maintain office supplies, ensuring adequate inventory levels.
- Assist with basic office equipment troubleshooting (printers, copiers, etc.) or coordinate with IT support.
- Support general office administration tasks as needed, such as filing, photocopying, and document preparation.

**Catering**
- Liaise with catering providers for meetings and events, placing orders, and managing deliveries.
- Maintain the tidiness and stocking of office kitchen and pantry areas.
- Ensure availability of beverages and snacks for visitors.

**Other Responsibilities**
- Adhere to company policies and procedures, upholding a safe and efficient workplace.
- Provide support to the Facilities Management team on ad-hoc projects or tasks.
- Collaborate and communicate effectively with team members from other departments.

**Qualifications and Skills**
- High school diploma or equivalent.
- Minimum of 1-2 years of experience in a receptionist or administrative support role.
- Excellent customer service skills and a welcoming attitude.
- Strong verbal and written communication skills in English; proficiency in Bahasa Malaysia is highly desirable.
- Proficient in Microsoft Office Suite (Word, Excel, Outlook).
- Ability to multitask and prioritize in a dynamic work environment.
- Detail-oriented and organized.
- Demonstrated time management skill

**How to Apply**

Disclaimer: This job advertisement is not intended to be an exhaustive list of all duties and responsibilities of the position. The employee may be required to perform other duties as assigned.

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