Customer Service Assistant

Outstanding interpersonal and customer service skills - Handle customer sales order Job Requirements: - Basic knowledge of Microsoft Office - Selling, negotiation and communication skills - SPM & above - Proficient in Chinese, English, Malay - Working location: Taman Desa Cemerlang **Benefits**: - commission, monthly incentive, quarterly incentive -...

**Position: Customer Service Cum Vendor Control (Assistant Manager)** **Reporting to: Marketing Senior Manager** **Responsibilities**: - Oversee daily customer service operations and ensure adherence to service standards. - Handle escalated customer inquiries and complaints, ensuring prompt and effective resolution. - Monitor customer service metrics and...

Job description Independently provide accurate information to resolve problems/issues that arise. Execute reports and analysis on the Call Center (CC) Operations on a timely basis. Attend customer service training/telephone etiquettes/briefings on a regular and need-to basis. Continuously educate one’s self with up-to-date and relevant information to...

**Job Highlights and Benefits : -** - Multinational Company (EMS Industry) - Competitive Salary Package (up to RM 3,600) - Structured Career Progression - International Exposure - Friendly environment **Job Scopes : -** - Monitoring and update projects progress and project performance - Ensure the product quality plan to fulfill customers...

1. Receiving and placing customer service telephone calls 2. Maintaining solid customer relationships by handling questions and concerns with speed and professionalism 3. Resolving customer complaints, managing database records, drafting status reports on customer service issues 4. Data entry and research as required to troubleshoot customer problems Diploma...

Maintaining solid customer relationships by handling questions and concerns with speed and professionalism - Resolving customer complaints, managing database records, drafting status reports on customer service issues - Data entry and research as required to troubleshoot customer problems Diploma / Advanced Diploma / Higher Graduate Diploma / DVM / DKM Level...

Responsible for attending sales enquiries, preparation and follow up on quotation and customer feedback - Maintain good and strong relationship with clients - Serve walk in customers - Ad hoc task assigned by superior Job Requirements: - Service minded personnel with interest in helping and working with customer - Can work in team - Fluent in mandarin...

**Responsibilities**: - Identify and assess customers’ needs to achieve satisfaction. - Build sustainable relationships and trust with customer accounts through open and interactive communication. - Provide accurate, valid and complete information by using the right methods/tools. - Meet personal/customer service team sales targets and call handling...

Ensure all customers schedules requirements are met. - Liaise with customers on delivery schedules. - Build customer relationships. - Record sales and order information and report the same to the sales department. - Other ad-hoc duties as assigned. **Requirements**: - Diploma in related studies or equivalent. - Min 3 yrs experience in precision engineering...

Ensure all customers schedules requirements are met. - Liaise with customers on delivery schedules. - Build customer relationships. - Record sales and order information and report the same to the sales department. - Other ad-hoc duties as assigned. **Requirements**: - Diploma in related studies or equivalent. - Min 3 yrs experience in precision engineering...

Handling client enquiries on orders, shipping, payments and providing accurate information on products to customers - Resolve customer complaints or enquiries, ensure customer satisfaction and provide professional first-contact resolution where possible - Work with relevant stakeholders to resolve complaints and follow up to ensure resolution - Performing...

**BRANCH: TEBRAU, JOHOR BAHRU** **REQUIREMENT**: - FULL TIME ONLY - ABLE TO START IMMEDIATELY - NO EXPERIENCE CAN APPLY, TRAINING PROVIDED **JOB SCOPE**: - ASSIST EVENT / ROADSHOW - WORKING IN A TEAM - ASSIST IN PROMOTING & PRODUCT DEMONSTRATION TO THE CUSTOMER **BENEFITS**: - CAREER ADVANCEMENT - BONUS & ALLOWANCE - FUN ENVIROMENT - TRAINING...

**Full Job description** - Manage calendars, schedule appointments and coordinate meetings. - Manage the registration and incorporation of the company and clients - Ensure timely and accurate filing of statutory documents and manual returns with relevant governments authorities - Monitor filing deadline and submission requirements - Assist in preparing...

To prepare general and administrative duties such as : - Manage incoming calls, visitors to office, courier delivery & receiving. - Manage all usage of company properties records. - Manage Purchase Request - Manage daily/monthly report - Assist HR to follow up with migrant workers - Assist follow up activity for planning department - Support other department...

If you are looking to excel and make a difference, take a closer look at us Key Responsibilities and Accountabilities Sales & Service- Provide superior customer service to walk-in customers and contribute to expected levels of CSAT (Customer Satisfaction) scores and Mystery Shopping Results;- Carry clear targets for specific products - CASA and FD Book...

Customer service in insurance. We will assist you build your career with us with your initiative and take lead whenever you can by join our BWA Group of company. Bachelor's or Equivalent

**Your Roles.** - Handle business development and achieve sales target - Develop and implement a marketing strategy - Handle customer enquiry and prepare quotations for client - Perform costing and quotation for new project - Visit potential customers to prospect for new business - Maintain positive relationship with existing customers - Compare market...

To assist daily administration / operation task, filling & documentation - Receiving call & handle customer enquiry, quotations and all sales support related matters - You are required to be knowledgeable of and adhere to all applicable products and services provided from Company - Ensure the adequacy of sales-related equipment or material - Store and sort...

RESPONSIBILITY Create and maintain customer account database Prepare Invoice and Credit Note Prepare customer monthly statement of account Handling scope of accounts under AR function and daily reconciliation Issue official receipt for customer payment Follow up customer payment Prepare payment reminder letter to customer To assist in month end closing Other...

Job description: - Compile and present quality reports; lead internal and customer quality review meetings. - Coordinate nonconforming product control, conduct failure analysis, and implement corrective and improvement plans. - Manage customer complaints, conduct failure analysis, and oversee corrective action and improvement plans. - Participate in new...