Customer Service Officer
6 months ago
**Responsibilities**:
- Identify and assess customers’ needs to achieve satisfaction.
- Build sustainable relationships and trust with customer accounts through open and interactive communication.
- Provide accurate, valid and complete information by using the right methods/tools.
- Meet personal/customer service team sales targets and call handling quotas.
- Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution.
- Keep records of customer interactions, process customer accounts and file documents.
- Follow communication procedures, guidelines and policies.
- Take the extra mile to engage customers.
Pay: RM3,000.00 - RM4,500.00 per month
Schedule:
- Monday to Friday
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Customer Service Assistant
6 months ago
Ulu Tiram, Malaysia MyGift Universal Sdn Bhd Full timeOutstanding interpersonal and customer service skills - Handle customer sales order Job Requirements: - Basic knowledge of Microsoft Office - Selling, negotiation and communication skills - SPM & above - Proficient in Chinese, English, Malay - Working location: Taman Desa Cemerlang **Benefits**: - commission, monthly incentive, quarterly incentive -...
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Customer Service Executive/ Coordinator
6 months ago
Ulu Tiram, Malaysia Disk Precision Industries (M) Sdn Bhd Full timeEnsure all customers schedules requirements are met. - Liaise with customers on delivery schedules. - Build customer relationships. - Record sales and order information and report the same to the sales department. - Other ad-hoc duties as assigned. **Requirements**: - Diploma in related studies or equivalent. - Min 3 yrs experience in precision engineering...
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Customer Service Vendor Control
7 months ago
Ulu Tiram, Malaysia Century Bond Bhd Full time**Position: Customer Service Cum Vendor Control (Assistant Manager)** **Reporting to: Marketing Senior Manager** **Responsibilities**: - Oversee daily customer service operations and ensure adherence to service standards. - Handle escalated customer inquiries and complaints, ensuring prompt and effective resolution. - Monitor customer service metrics and...
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Project Coordinator
6 months ago
Ulu Tiram, Malaysia MINDE Group Full timeJob Description: - anaging various customers’ orde in the v - ous internal sys m. - To generate weekly/monthly customer report. - To coordinate and prepare with internal member for customers’ visit and audit. Job Requirements: - Diploma /Degree in any related field. - Min. 2-3 years of working experience in Project/ Program Management, Customer Service...
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Customer Service Assistant
6 months ago
Ulu Tiram, Malaysia MyGift Universal Sdn Bhd Full timeResponsible for attending sales enquiries, preparation and follow up on quotation and customer feedback - Maintain good and strong relationship with clients - Serve walk in customers - Ad hoc task assigned by superior Job Requirements: - Service minded personnel with interest in helping and working with customer - Can work in team - Fluent in mandarin...
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Customer Service Shipping Executive
6 months ago
Ulu Tiram, Malaysia SMART PAINT (M) SDN BHD Full timeRespond to customer inquiries (etc. order, outstanding, delivery schedule, product info) To ensure effective and timely follow-up as promised to customers Be courteous and polite in handling customer complaints. Ensure customer's Sales Order is key in accurately against their PO immediately. Ensure all sales documents have been acknowledged and signed after...
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Shipping Officer
6 months ago
Ulu Tiram, Malaysia Disk Precision Industries (M) Sdn Bhd Full timeShipping Officer - Prepare & generate DO & Invoice to SG/ Thailand/ KL for daily shipment. - Update shipment tracking list & updating the PO List (Import & Export Tracking List). - Liaise with forwarder/ Transporter to book shipment schedule or additional shipment arrangements. - Liaise with forwarder agent for permit and custom form preparation. And follow...
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Customer Service Executive
6 months ago
Ulu Tiram, Malaysia Upright Talent Full time**Your Roles.** - Handle business development and achieve sales target - Develop and implement a marketing strategy - Handle customer enquiry and prepare quotations for client - Perform costing and quotation for new project - Visit potential customers to prospect for new business - Maintain positive relationship with existing customers - Compare market...
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Account Officer
6 months ago
Ulu Tiram, Malaysia JOTECH METAL FABRICATION INDUSTRIES SDN BHD Full timeVISION Global Leading Company in Product Innovation, Quality and Excellent Service MISSION To Be A Vibrant Organization Committed to Total Customer Satisfaction and to Achieve Premium Brand FOR CANDIDATES WHO ARE LOOKING FOR CAREER ADVANCEMENT, WE WILL BE YOUR KEY TO SUCCESS. Diploma / Advanced Diploma / Higher Graduate Diploma / DVM / DKM Level 4 / DLKM...
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Customer Service Coordinator
6 months ago
Ulu Tiram, Malaysia VIGORPLUS INDUSTRIES SDN BHD Full time**Full Job description** - Manage calendars, schedule appointments and coordinate meetings. - Manage the registration and incorporation of the company and clients - Ensure timely and accurate filing of statutory documents and manual returns with relevant governments authorities - Monitor filing deadline and submission requirements - Assist in preparing...
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QA Analyst
6 months ago
Ulu Tiram, Malaysia MINDE Group Full timeJob description: - Compile and present quality reports; lead internal and customer quality review meetings. - Coordinate nonconforming product control, conduct failure analysis, and implement corrective and improvement plans. - Manage customer complaints, conduct failure analysis, and oversee corrective action and improvement plans. - Participate in new...
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Executive - Personal Financial Services
8 months ago
Ulu Tiram, Malaysia Hong Leong Bank Full timeIf you are looking to excel and make a difference, take a closer look at us Key Responsibilities and Accountabilities Sales & Service- Provide superior customer service to walk-in customers and contribute to expected levels of CSAT (Customer Satisfaction) scores and Mystery Shopping Results;- Carry clear targets for specific products - CASA and FD Book...
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Manager - Personal Financial Services
6 months ago
Ulu Tiram, Malaysia Hong Leong Bank Full timeIf you are looking to excel and make a difference, take a closer look at us Key Responsibilities and Accountabilities Functional (job responsibilities) - Ensure internal control and compliance are not compromised. - Champions service performance within the branch (queue management, complaint handling, SST uptime, customer experience) - Approve, Review and...
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Procurement Officer mnc Industry
6 months ago
Ulu Tiram, Malaysia JOBBUILDER Full timeReview customer demand and perform PO issuance. - Up-keep & prompt maintenance of PO record. - Purchase the right quantity and at the right time. - Maintain a good level of inventory control of all purchase item. - Ensure all PO inssuance with vendor acknowledgement and committed delivery. **Job Requirements** - Required language(s): English and Mandarin -...
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Business Development Executive
6 months ago
Ulu Tiram, Malaysia Aflex Ships Equipment Sdn Bhd Full time**Job Objective**: To be able to support and assist in company Business development, in terms of sales, marketing, operations, and oversea expansion within EU region. **Targeted Territories**:Europe **Job descriptions**: 1. Sales and development. a. Research, expand & penetrate to develop new customers for EU region. b. Daily interaction with customers...
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Freelance Promoter
6 months ago
Ulu Tiram, Malaysia KARISMA KINDERLAND Full timePromoters demonstrate and provide information on products or services for various brands and/or companies. Their duties include showing potential customers how a product or service works. They also answer questions and aim to convince customers to buy a product or service. **Promoter Responsibilities**: - Setting up and maintaining a demonstration area,...
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Program Specialist
6 months ago
Ulu Tiram, Malaysia MINDE Group Full timeJob Description: - Managing various customers’ orders in the various internal system. - To generate weekly/monthly customer report. - To coordinate and prepare with internal member for customers’ visit and audit. Job Requirements: - Diploma /Degree in any related field. - Min. 2-3 years of working experience in Project/ Program Management, Customer...
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Program Coordinator
6 months ago
Ulu Tiram, Malaysia MINDE Group Full timeJob Description: - Managing various customers’ orders in the various internal system. - To generate weekly/monthly customer report. - Play an integral role in communicating the needs and enquiries about the repair progress between customers and internal operation team. - To coordinate and prepare with internal member for customers’ visit and audit. Job...
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Finance (Part Time) - Based On Kl
6 months ago
Ulu Tiram, Malaysia R-LOGIC SDN BHD Full timeFilter and issue SPDC billing to all ASC. - Send repair claims to ASC, follow up for invoices and key them into ACCPAC. - Check daily receipts receive from counter. - Key in AP invoices for ASC billing into the system. - Key in AP contractor invoices into the system. - Send SOA / invoices to customers. - Key in daily AP invoices into the system. - Update...
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Program Consultant
6 months ago
Ulu Tiram, Malaysia MINDE Group Full timeJob Description: - Managing various customers’ orders in the various internal system. - To generate weekly/monthly customer report. - Play an integral role in communicating the needs and enquiries about the repair progress between customers and internal operation team. - To coordinate and prepare with internal member for customers’ visit and audit. Job...