CRM Product Owner
17 hours ago
With over 1,700 employees of more than 88 nationalities, Exness is the place for global teamwork, incredible leadership, a learning culture, and constant development. Unlimited by time zones, Exnessians from around the world have worked seamlessly together since 2008 to provide our traders with the best possible trading experience. Today, we stand proud with over 300,000 active traders and 2.5 trillion USD in monthly trading volume.
**Your role at Exness**:
Our Product Owner is an important part of product leadership and will be responsible for the delivery of the product, its features, user experience improvement and quality of service.
Our Product Owner will be the single point of contact for the business in terms of Salesforce CRM management. It is up to the owner to maintain and prioritise the backlog of the CRM team to ensure business goals are achieved in a timely manner. This position works closely with all CRM stakeholders for enabling their maximum efficiency via CRM tools continuity in product offering and company goals.
**You will**:
**Product management aspects of the Role**:
- Define CRM vision and strategy based on stakeholder's feedback and company priorities as well as govern development and operations of Marketing Cloud platform.
- Follow industry trends in the CRM area, evaluate new ideas, propose their implementation where necessary
- Responsible for product validation backlog (maintaining and prioritising)
- Define product requirements (working closely with the Business System Analyst and Team Lead) based on the data from internal research and product functionality
- Formulating, prioritising and verifying product hypotheses aimed to improve product metrics and reach the goals
- Provide management insight regarding the performance of the team based on the customer and process measures (A-level)
- Communicate the product strategy to the development team
- Align priorities with other product teams
- Communicate the development plans to the stakeholders
- Define priorities for the development team on the iteration/quarter level
- Clarify requirements during development, accept iteration results
**Process management aspects of the Role**:
- Working in collaboration with the Team leader in order to improve the team's processes and activities and break down business requirements into actionable software requirements
- Responsible for the process of tasks monitoring, milestones and the project's status in order to make it visible to the team and to other stakeholders
- Responsible for product Delivery backlog
- Presenting the results of the iteration
**Hard skills**:
- Expert-level understanding of **Salesforce** (Sales, Service, Marketing Cloud)
- 5+ years of experience in a Product Owner/Project Manager role for a development team (preferably in Agile environment)
- Experience overseeing multi-function project teams with at least 5-10 team members including Designers, Developers, Business Analysts, Data/Analytics, QA
- Solid understanding of software development life cycle models as well a traditional project management principles and practices and the ability to blend them together in the right proportions to fit a project and business environment
- Experience with widely successful Agile techniques, User Stories, Test Driven Development, Continuous Integration, Continuous Testing
- Effectively prioritise projects and manage changes and customer expectations
- Customer development
- Product analytics
- Master's degree in Computer Science or in "STEM" majors is preferred (science/technology/engineering/math)
- Fluency in written and verbal English
**Soft skills**:
- Excellent skills and knowledge of facilitation, conflict resolution, continual improvement
- Stakeholder management
- Strong negotiation and interpersonal skills
- Detail-oriented, highly analytical, estimating, and problem-solving skills
- Excellent written and verbal communication skills
- Time Management skills
- Presentation Skills
**What we offer**:
- Full relocation package and support
- Medical insurance for employees, spouses, and children, including dental and optical
- Sports activities compensation + free corporate gym
- School or Kindergarten fees compensation
- Birthday, marriage, and baby delivery bonus
- Transportation allowance & Meal allowance
- Holiday benefit allowance after 1 year of service
- Extensive learning opportunities and professional development
- Language courses allowance
- Flexible public holidays
- 21 days annual leave and paid sick leave
- Flexible public holidays and Christmas break
**Sounds like you? Apply.**:
-
Product Owner
7 months ago
Kuala Lumpur, Malaysia OL Vietnam Full time**MISSION**: As a Product Owner, you will be responsible for the end to end implementation of product releases. **Essential Functions**: **1. Manage the (release) backlog** Clarify requirements with key stakeholders, document user stories, set priorities and plan sprints **2. Oversee the implementation progress** Support the teams to ensure both time &...
-
Product Owner
7 months ago
Kuala Lumpur, Malaysia SWIFT Financial Messaging Services Full timeAbout the Role Swift is a member-owned cooperative that provides the communication platform, products and services to connect more than 10,000 banking organizations, securities institutions and corporate customers in 200 countries. Driven by unprecedented regulatory pressure, increased customer expectations and fierce competition, the financial services...
-
Product Owner
2 weeks ago
Kuala Lumpur, Malaysia Kinesso Full time**General information**: Agency: Kinesso Job Function: Technology Location: Kuala Lumpur, Malaysia Job Ref#: 12821 **Description & Requirements**: - Position Summary - Key Responsibilities - Be the overall responsible person for the product delivery. - Define and drive the implementation and delivery of short to medium-term vision for the...
-
Product Owner
7 months ago
Kuala Lumpur, Malaysia Arvato Systems Malaysia Sdn. Bhd. Full time**Responsibilities**: - As a product owner, you are responsible for the continuous development of the assigned products / components of products, by building innovative features which will provide high business value for our customers. - Work with product manager and business owner to shape the product vision and develop the roadmap of product. - Develop...
-
Product Owner
7 months ago
Kuala Lumpur, Malaysia Arvato Systems Malaysia Sdn. Bhd. Full time**Responsibilities**: As a product owner, you are responsible for the continuous development of the assigned products / components of products, by building innovative features which will provide high business value for our customers. - Work with product manager and business owner to shape the product vision and develop the roadmap of product. - Develop...
-
Product Owner
9 months ago
Kuala Lumpur, Malaysia 3i Infotech Limited Full time**# Only local Malaysian can apply** **Job Details: - Product Owner** - Experience in working with a team of Technical and Business Users in gathering and understanding requirement. **Technical/Functional skills** - Hands on experience with agile development methodologies. - Knowledge of project management skills. - Have insights into product, technology,...
-
Product Owner
6 days ago
Kuala Lumpur, Malaysia AS White Global Pty Ltd Full time**The Opportunity**: Our partner, is an innovative and dynamic company that has been making significant strides in the field of technology and telecommunications. We are seeking for a talented and motivated Product Owner to join the KL team and make a significant impact on the way we shape the future. In this role you will need to identify user needs and...
-
Product Owner
7 months ago
Kuala Lumpur, Malaysia Tentacle Technologies MSC Sdn. Bhd Full time**Primary Objective**: - You will be responsible for fulfilling the Product Owner role within your Product team. - Represent the product team when engaging with the business and/or the Product Manager - Assist in defining product vision, roadmap and growth opportunities - Create and manage the backlog and have a clear perspective on customer goals and...
-
Product Owner
1 week ago
Kuala Lumpur, Malaysia Skill quotient Full timeGreetings from Skill quotient! We Are Hiring for Below Role! Position Name: - Product owner Job Location: - Kuala Lumpur, Malaysia Mode Of Hiring: - 12 Months Renewable Contract (Long Term Project) Payroll Company: - Skill Quotient Resources Sdn Bhd! **Responsibilities**: - Collaborating with prospective users and clients to understand and anticipate...
-
Product Owner
7 months ago
Kuala Lumpur, Malaysia Orpak Full time**What's the Job?** **Product Ownership** - Take lead of scrum teams as the Product Owner - Providing vision and direction to the Agile development team and stakeholders throughout the project and create requirements - Clearly identify and describe product backlog items in order to build a shared understanding of the problem and solution with the product...
-
Product Owner
7 months ago
Kuala Lumpur, Malaysia EZYPAY Full time**About Ezypay** Ezypay is a multi-award-winning Fintech company established in 1996, specialising in the provision of subscription and recurring direct debit payments. With offices in Australia, New Zealand and Malaysia, Ezypay has processed over $3 billion worth of subscription payments in 9 countries across the Asia Pacific region (Australia, New...
-
Collateral Product Owner
7 months ago
Kuala Lumpur, Malaysia HSBC Full time-Job description **Business**:Collateral Services Analytics **Open positions: 1** **Role Title**:Collateral Product Owner **Global Career Band: 6** **Location **_(Country / City )_**: Kuala Lumpur, Malaysia** **Recruiter Name: Nana Nasruddin** **Why join us?** 1) The Collateral Management Department is responsible to effectively mitigate Counterparty...
-
Product Owner
7 months ago
Kuala Lumpur, Malaysia Skill Quotient Technologies Inc Full time**JOB DESCRIPTION**: **Responsibilities**: - Plan and prioritize product development and product feature backlog. - Develop detailed product feature specifications and ensure they’re clearly understood by relevant teams. - Assess value, develop cases, and prioritize stories, epics, and themes to ensure work aligns with product strategy. - Mitigate...
-
Product Owner
7 months ago
Kuala Lumpur, Malaysia StoreHub Full time**Are you driven, results-oriented and a team player?** With 15,000 customers in over 15 countries, StoreHub's mission is to make business awesome for everyone by providing retail and restaurant businesses the technology and services they need to succeed. At StoreHub, we believe that technology is essential for businesses to survive and thrive in today's...
-
Product Owner
7 months ago
Kuala Lumpur, Malaysia Xsolla Full time**ABOUT THIS ROLE**: We are looking for an experienced Product owner for Xsolla product in the exisitng team. This person will work within a tightly knit global product team, and will play an integral role within our cross-team communications. **RESPONSIBILITIES**: - Identify the needs of new and current users of the product (primarily B2B: game...
-
Product Owner
1 week ago
Kuala Lumpur, Malaysia Comfort Works Full timeComfort Works is a global e-commerce platform with a footprint in Europe, USA, Australia and Japan. This role is a brand new, impact position. 10 years, and 1 million saved sofas later - we are looking for someone equally passionate about building products for the end-user. We are looking for a Product Owner with experience in product management to drive...
-
Product Owner
6 days ago
Kuala Lumpur, Malaysia GfK Full timeCountry Malaysia Job Family Technology For almost 90 years, GfK has been a reliable and trusted insight partner for the world’s biggest companies and leading brands who make a difference in every consumer’s life - and we will continue to build on this. We connect data, science and innovative digital research solutions to provide answers for key...
-
Product Owner
7 months ago
Kuala Lumpur, Malaysia Esports Innovation Group (EIG) Full timeTitle: Product Owner Location: Kuala Lumpur, Malaysia (Remote work) Must be: Malaysian Citizen or Permanent Resident **About EIG** EIG is a leading B2B SaaS company in the games & esports industry, developing innovative solutions for businesses to reach and engage gamers. With its proprietary technology, industry experts, and strategic partnerships, EIG...
-
Product Owner
7 months ago
Kuala Lumpur, Malaysia Comfort Works Full time**The role** We are looking for a Product Owner with experience in product management to drive product vision and create a roadmap that delivers high quality, world-class, shopping experiences. In this role you will work closely with our Development teams, Product Managers, Marketers, and UI/UX Designers to build and roll out our webshop which is one of...
-
Technical Product Owner
7 months ago
Kuala Lumpur, Malaysia EZYPAY Full timeTechnical Product Owner **The Role** The **Technical Product Owner** is responsible for closing the gap between the technical and the business side of our product development. You are responsible to develop and communicate the product goals, create and clearly communicate product backlog items, and order the backlog to maximize business value. You will...