Front Office Assistant

2 weeks ago


Masai, Malaysia AMANSARI RESIDENCE RESORT SERI ALAM Full time

**ROLE & RESPONSIBILITY**:
1. Register guests and assign rooms and to accommodate special requests whenever possible.

2. Assist in pre-registration and blocking of rooms for reservations.

3. Thoroughly understand and adhere to proper credit, check-cashing, and cash handling policies and procedures.

4. Understand room status and room status tracking.

5. Knowledgeable about room locations, types of rooms available, and room rates.

Must be sales minded - to present options and alternatives to guests and offers assistance in making choices.

7. Use suggestive selling techniques to sell rooms and to promote other services of the hotel.

8. Familiar with all the activities and services provided by the Hotel property.

9. Coordinate room status updates with the Housekeeping department by notifying them of all check-outs, late check-outs, early check-ins, special requests, and day-use rooms status for their actions.

10. Report any unusual occurrences or suspicious guests’ behaviour to superior immediately.

11. Maintain the cleanliness and neatness of the front desk area.

12. Always be ready to greet or approach guest at the lobby area.

**Job Types**: Full-time, Fresh graduate

Pay: RM1,500.00 - RM1,800.00 per month

**Benefits**:

- Free parking
- Health insurance
- Meal provided
- Opportunities for promotion

Schedule:

- Rotational shift

Supplemental pay types:

- Overtime pay



  • Masai, Malaysia AMANSARI RESIDENCE RESORT SERI ALAM Full time

    **Roles & Responsibilities**: - Provides accurate and timely information and services to guests pleasantly and professionally. - Anticipate and address guest's service needs. - Process payments and guest registration in a prompt and precise way. - Maintain the cleanliness and neatness of the front desk area. - Supervise front desk employees to ensure smooth...

  • Front Office Manager

    2 weeks ago


    Masai, Malaysia AMANSARI RESIDENCE RESORT SERI ALAM Full time

    **Responsibilities**: - Responsible for maintaining & developing efficient front office operations through planning, organizing, staffing, executing and controlling the functions of the department in line with the highest level of performance and quality standard of hotel is expected. - To be accountable for the operations of the whole Front Office. - To...


  • Masai, Malaysia AMANSARI RESIDENCE RESORT SERI ALAM Full time

    **ROLE & RESPONSIBILITY**: 1. Register guests and assign rooms and accommodate special requests whenever possible. 2. Assist in pre-registration and blocking of rooms for reservations. 3. Thoroughly understand and adhere to proper credit, check-cashing, and cash-handling policies and procedures. 4. Understand room status and room status tracking. 5....


  • Masai, Johor, Malaysia AMANSARI RESIDENCE RESORT SERI ALAM Full time

    ROLE & RESPONSIBILITY:Register guests and assign rooms and accommodate special requests whenever possible.Assist in pre-registration and blocking of rooms for reservations.Thoroughly understand and adhere to proper credit, check-cashing, and cash-handling policies and procedures.Understand room status and room status tracking.Knowledgeable about room...

  • Duty Manager

    1 week ago


    Masai, Malaysia AMANSARI RESIDENCE RESORT SERI ALAM Full time

    Ø This role is responsible to assist the Front Office Manager / Assistant Front Office Manager in managing the day-to-day operations of Front Office team. Ø You are responsible for your subordinate(s), providing them the required support, motivation and leadership practices that align with the core values of the Company. You are also required to exemplify...

  • Admin Assistant

    3 weeks ago


    Masai, Malaysia Fiffy Sdn Bhd Full time

    **Responsibilities**: **1. Front Desk Management** - Greet and assist visitors in a professional and friendly manner. - Answer and direct incoming calls promptly. - Manage the reception area to maintain a neat and organized appearance. **2. Administrative Support** - Provide administrative assistance to various departments as needed. - Handle incoming and...

  • Admin Assistant

    3 weeks ago


    Masai, Malaysia Fiffy Sdn Bhd Full time

    **Responsibilities**: **1. Front Desk Management** - Greet and assist visitors in a professional and friendly manner. - Answer and direct incoming calls promptly. - Manage the reception area to maintain a neat and organized appearance. **2. Administrative Support** - Provide administrative assistance to various departments as needed. - Handle incoming and...

  • Billing Officer

    2 weeks ago


    Masai, Malaysia CES REPMAL SDN BHD (REPTON INTERNATIONAL SCHOOL) Full time

    ESSENTIAL DUTIES & RESPONSIBILITIES To maintain and manage the School’s financial systems and to manage office functions to ensure an effective service to the School. To prepare reports for the employer and to ensure the school’s credit rating. AREAS OF KEY FOCUS - Issue invoices to parents - Collection checking and issuance of receipts to parents -...

  • HR & Admin Officer

    1 week ago


    Masai, Malaysia Electroloy Corporation Sdn Bhd Full time

    **Requirements** - At least 3 years of relevant working experiences - Attention to detail, good analytical & problem-solving skills - Proactive and positive and must be able to work under pressure - Familiar with Microsoft Offices **Key Responsibilities** - To prepare payroll on monthly basis - Assist in management and implementation of HR programs,...

  • QA Officer

    5 days ago


    Masai, Malaysia Kerry Full time

    **Requisition ID** 50192 **Position Type** FT Permanent **Recruiter **#LI-JT1 **Posting Type** LI **About Kerry**: - Kerry is the world's leading taste and nutrition company for the food, beverage and pharmaceutical industries. Every day we partner with customers to create healthier, tastier and more sustainable products that are consumed by billions of...


  • Masai, Malaysia Marriott International, Inc Full time

    **Job Number** 23220568 **Job Category** Housekeeping & Laundry **Location** Renaissance Johor Bahru Hotel, No. 2, Jalan Permas 11, Bandar Baru Permas Jaya, Johor Bahru, Johor, Malaysia VIEW ON MAP **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Non-Management *** Inspect guest rooms, public areas, pool, etc. after...


  • Masai, Malaysia A&W MALAYSIA SDN BHD Full time

    Coordinate daily Front of the House and Back of the House restaurant operations - Deliver superior service and maximize customer satisfaction - Respond efficiently and accurately to customer complaints - Regularly review product quality and research new vendors - Organize and supervise shifts - Appraise staff performance and provide feedback to improve...


  • Masai, Malaysia Marriott International, Inc Full time

    **Additional Information** -Open to Malaysian IC holders and permanent residents only, **Job Number** 24080077 **Job Category** Housekeeping & Laundry **Location** Renaissance Johor Bahru Hotel, No 2 Jalan Permas 11, Bandar Baru Permas Jaya, Johor Bahru, Johor, Malaysia VIEW ON MAP **Schedule** Full-Time **Located Remotely?** N **Relocation?**...


  • Masai, Malaysia Marriott International, Inc Full time

    **Additional Information** Open to Malaysian IC holders and permanent residents only. **Job Number** 24102978 **Job Category** Housekeeping & Laundry **Location** Renaissance Johor Bahru Hotel, No 2 Jalan Permas 11, Bandar Baru Permas Jaya, Johor Bahru, Johor, Malaysia VIEW ON MAP **Schedule** Full-Time **Located Remotely?** N **Relocation?**...

  • QA Officer

    1 week ago


    Masai, Johor, Malaysia Kerry Full time

    Requisition ID 50192Position Type FT PermanentRecruiter #LI-JT1Posting Type LIAbout Kerry: Kerry is the world's leading taste and nutrition company for the food, beverage and pharmaceutical industries. Every day we partner with customers to create healthier, tastier and more sustainable products that are consumed by billions of people across the world. Our...

  • Front Desk Supervisor

    3 weeks ago


    Masai, Malaysia Marriott International, Inc Full time

    **Job Number** 23223993 **Job Category** Rooms & Guest Services Operations **Location** Renaissance Johor Bahru Hotel, No. 2, Jalan Permas 11, Bandar Baru Permas Jaya, Johor Bahru, Johor, Malaysia VIEW ON MAP **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Non-Management *** Assist staff with expediting problem...


  • Masai, Johor, Malaysia Marriott International, Inc Full time

    Job Number Job Category Rooms & Guest Services OperationsLocation Renaissance Johor Bahru Hotel, No. 2, Jalan Permas 11, Bandar Baru Permas Jaya, Johor Bahru, Johor, Malaysia VIEW ON MAPSchedule Full-TimeLocated Remotely? NRelocation? NPosition Type Non-Management***Assist staff with expediting problem payments (e.g., problems processing credit card). Follow...


  • Masai, Malaysia REPTON INTERNATIONAL SCHOOL Full time

    ESSENTIAL DUTIES & RESPONSIBILITIES To maintain and manage the School’s financial systems and to manage office functions to ensure an effective service to the School. To prepare reports for the employer and to ensure the school’s credit rating. AREAS OF KEY FOCUS - Issue invoices to parents - Collection checking and issuance of receipts to parents -...

  • Customer Service

    2 weeks ago


    Masai, Malaysia Mah Sing Properties Sdn Bhd Full time

    **Description** - Attend to customer on the delivery of Vacant Possession. - Attend to customers and handle customers’ complaints to ensure complaints are promptly addressed within the company’s service standards and on an immediate basis. - Responsible for the front office/counter customer service, collection and other related clerical & administration...

  • Personal Assistant

    4 days ago


    Masai, Malaysia Power Root (M) Sdn Bhd Full time

    Personal Assistant Duties and responsibilities - Follow-up with relevant functions on routine KPI reporting, report consolidations, open actions/tasks to meet defined deadlines. - Schedule meetings and manage calendars (internal and external events). - Take accurate and comprehensive notes at meetings. - Help with daily time management. - Coordinate events...