Customer Service

4 weeks ago


Bayan Lepas, Malaysia Agensi Pekerjaan Graceful (M) Sdn Bhd Full time

_**Job Purpose and Content**_
- Duties involve but are not limited to supply chain services, inventory control, critical parts availability and material handling:

- Customer Service _
- Process orders for materials from sales staff or direct customers’ contacts
- Update order information into the ERP System
- Coordinate with suppliers regarding order status, shipping dates, prices, product availability and back orders Planning
- Plan_
- schedule and monitor the movement of materials through the production cycle
- Determine material’s requirements from engineering and production schedules
- Coordinate the efficient movement of materials with purchasing, production and engineering
- Responsible for procurement business system data input and integrity; creates and maintains bills of material and parts/commodities numbers in supply chain management or other enterprise-wide systems
- Provide administrative and clerical support specifically related to supply chain and procurement department activities
- Evaluate customer support commitments to ensure customer requirements are met
- Serve as liaison between sales and operations teams to provide data analysis for inventory planning; and participates in process/rating improvement efforts
- Coordinate cross-functional teams through meetings and progress measurement activity to achieve both on time and within budget
- Other duties as assigned
- **Qualification & Requirements**_
- Degree/Diploma in Business Studies or its equivalent with at least 2 years of related experience
- Oracle or SAP system experience will be an added advantage
- Strong communication and good interpersonal skills
- A meticulous, organized and resourceful team player
- Able to work independently with mínimal supervision
- Able to do Weekend/Public Holiday support when required

**Job Types**: Full-time, Permanent

Pay: RM1,425.33 - RM4,899.77 per month

**Benefits**:

- Health insurance
- Maternity leave
- Opportunities for promotion
- Parental leave
- Professional development
- Work from home

Schedule:

- Day shift
- Monday to Friday

Supplemental pay types:

- Overtime pay
- Yearly bonus

**Education**:

- Bachelor's (preferred)

**Experience**:

- Customer Care Specialist: 2 years (preferred)


  • Customer Service

    4 days ago


    Bayan Lepas, Malaysia G&G STATIONERY AND MARKETING SDN BHD Full time

    Customer service representatives handle customer request and are responsible for maintaining overall goodwill between an organisation and its customers. They manage data regarding customer satisfaction and report it. Customer's Convenient is our Priority. SPM / O Level / SKM Level 1 / SKM Level 2 / SKM Level 3 or Equivalent

  • Customer Service

    7 days ago


    Bayan Lepas, Malaysia Ozo Prestige Sdn Bhd Full time

    Diploma/ Degree in Logistics or experienced as customer service in logistics / warehouse. **Job Description**: Acknowledge mails from Customers Plan & execute export operation Ensure daily activities run smoothly & generate more productivity To ensure 100% accuracy in recording shipment / cargoes details To maintain good relationship with customer...

  • Customer Service

    1 week ago


    Bayan Lepas, Malaysia MBE BAYAN LEPAS Full time

    As a Retail Associate responsible to advise customer on the services available and which suite them the best. Build a good customer relationship and learn to up sell our products. Documentation skill, organised, and should be able to work independently as well as team work. Sales and marketing knowledge will be an added advantage. **Job Types**: Full-time,...


  • Bayan Lepas, Penang, Malaysia UST Full time

    Job Summary:We are seeking a Customer Service Representative to join our team at UST. As a Customer Service Representative, you will provide exceptional customer service and technical support to internal customers, resolving technical issues and improving customer satisfaction.The ideal candidate will have excellent communication and problem-solving skills,...

  • Customer Service

    4 weeks ago


    Bayan Lepas, Malaysia Allstaff sdn bhd Full time

    **Qualifications**: **Other Requirements**: - Excellent customer service and interpersonal skills. - Excellent communication skills. - Demonstrate analytical and problem-solving skills and multi-tasking. - Advanced computer proficiency level in Microsoft Excel & data entry. - A team player and initiative. - Fresh graduates are welcome to apply. **Job...

  • Customer Service

    1 day ago


    Bayan Lepas, Malaysia Allstaff sdn bhd Full time

    **Qualifications**: **Other Requirements**: - Excellent customer service and interpersonal skills. - Excellent communication skills. - Demonstrate analytical and problem-solving skills and multi-tasking. - Advanced computer proficiency level in Microsoft Excel & data entry. - A team player and initiative. - Fresh graduates are welcome to apply. **Job...


  • Bayan Lepas, Malaysia NCS Global Technology Full time

    **Job description**: - Support APAC region Service Desk functions which includes but not limited to Marketing and Channel support, Learning Management System, Repair RMA, Contract Administration, Delivered Quality (out of box management) - Support requests from external and internal for portal engagement, order shipment issue, training account issue,...

  • Customer Service

    2 weeks ago


    Bayan Lepas, Malaysia People Pathfinders Sdn Bhd Full time

    **The company** Our client is an innovative and dynamic logistics solutions provider with more than 4000 employees across more than 90 countries and being supported by hundreds of agents globally. The company provides airfreight, seafreight, customs brokerage, local transportation, warehousing and distribution services. They provide logistics and supply...


  • Bayan Lepas, Penang, Malaysia ELLSWORTH ADHESIVES (M) SDN. BHD. Full time

    Add expected salary to your profile for insights.Ellsworth Adhesives is a global distributor specializing in the supply and logistics of specialty chemicals and equipment located in Wisconsin State of US. Backed by decades of experience and a team of experts, Ellsworth Adhesives offers customers complete solutions for their application needs by providing...


  • Bayan Lepas, Malaysia ALTAIRAA GLOBAL SDN. BHD. Full time

    Interface with customers and sales representatives to handle both pre-sales and post-sales service functions. Provide outstanding customer service to improve customer satisfaction and relationship. Handle and resolve customer complaints/inquiries via mail or phone in a timely and accurate manner. Assist in product purchasing and order fulfillment activities...


  • Bayan Lepas, Malaysia Gratitude Inc. Full time

    **Role**:Customer Service Executive **Timings**:Rotational Shifts (Permanent) **Industry**:BPO **Work Mode**:Work from office **Functional Area**:ITES / BPO / Customer Service **Process**:Chat Key Skills: Customer Service Chat Process Chat Support BPO Skills BPO Operations BPO/ITES customer success bpo Customer Service Agent Mandarin or Cantonese Voice...


  • Bayan Lepas, Malaysia Agensi Pekerjaan Recruit Express Sdn Bhd Full time

    **Requirements**: - Min of 5years experience in customer service executive level. - Diploma / Degree in related field. - Good command of spoken and written in English - Possess good interpersonal, communication and customer servicing skills. - Self-motivated and result driven with initiatives to constantly seek process improvement - Have basic knowledge on...


  • Bayan Lepas, Malaysia Agensi Pekerjaan Recruit Express Sdn Bhd Full time

    **Requirements**: - Min of 5years experience in customer service executive level. - Diploma / Degree in related field. - Good command of spoken and written in English - Possess good interpersonal, communication and customer servicing skills. - Self-motivated and result driven with initiatives to constantly seek process improvement - Have basic knowledge on...


  • Bayan Lepas, Malaysia Red One Network Sdn. Bhd. Full time

    **Responsibilities**: - JOB RESPONSIBILITIES- Attending walk in customer professionally by providing correct information about products and services, sign up and service termination, or obtain details of complaints. - Compile reports on overall customers satisfaction and complaint to Superior. - Product knowledge on company products, answerable to questions...


  • Bayan Lepas, Penang, Malaysia UST Global (M) Sdn Bhd Full time

    About the RoleThe Customer Service Representative role is critical in ensuring that our internal customers receive timely and effective support. You will be the first point of contact for customers, answering their questions, listening to their concerns, and improving their experience with technology.


  • Bayan Lepas, Penang, Malaysia ams OSRAM Full time

    Job OverviewaMS OSRAM is seeking a skilled Customer Service Staff Specialist to join our team in managing customer relationships and ensuring timely order fulfillment.


  • Bayan Lepas, Penang, Malaysia TE Connectivity Corporation Full time

    At TE Connectivity Corporation, we are seeking a highly skilled Customer Service Representative to join our team. In this role, you will be responsible for interacting with customers, company sales and/or service representatives to handle a variety of pre-sales or post-sales service functions.Key Responsibilities:Interface with customers for quote requests...


  • Bayan Lepas, Malaysia Reality AI Full time

    **Title**:Customer Service Rep **Requisition ID**:53611**Department**: **Location**:Bayan Lepas, MY**Job Function**:Cust/Sales Support**Renesas Electronics (Penang) Sdn. Bhd** - Phase 3, Bayan Lepas, Free Industrial Zone 11900 Penang Malaysia**Job Highlights**: - Attractive Remuneration: Bonus + Profit Sharing - Flexible working hour & hybrid work mode -...


  • Bayan Lepas, Penang, Malaysia IQ Group Full time

    Focus on customer service related activities; include order processing, supply chain management, inquiries, quotations, customer complaints and overall order tracking management.Collaborate with other departments to address customer needs and concerns.Prepare to take up full set of account management responsibilities.Support department and customer related...

  • Customer Service

    5 days ago


    Bayan Lepas, Malaysia find Full time

    Customer Service Advisor (CSA) jobs continue to be on the rise as more businesses are being engaged through social media platform. CSA responsibilities include resolving customer queries, recommending solutions and guiding product users through features and functionalities of this social media in order to provide customers’ satisfaction on high quality...