Customer Service
5 months ago
_**Job Purpose and Content**_
- Duties involve but are not limited to supply chain services, inventory control, critical parts availability and material handling:
- Customer Service _
- Process orders for materials from sales staff or direct customers’ contacts
- Update order information into the ERP System
- Coordinate with suppliers regarding order status, shipping dates, prices, product availability and back orders Planning
- Plan_
- schedule and monitor the movement of materials through the production cycle
- Determine material’s requirements from engineering and production schedules
- Coordinate the efficient movement of materials with purchasing, production and engineering
- Responsible for procurement business system data input and integrity; creates and maintains bills of material and parts/commodities numbers in supply chain management or other enterprise-wide systems
- Provide administrative and clerical support specifically related to supply chain and procurement department activities
- Evaluate customer support commitments to ensure customer requirements are met
- Serve as liaison between sales and operations teams to provide data analysis for inventory planning; and participates in process/rating improvement efforts
- Coordinate cross-functional teams through meetings and progress measurement activity to achieve both on time and within budget
- Other duties as assigned
- **Qualification & Requirements**_
- Degree/Diploma in Business Studies or its equivalent with at least 2 years of related experience
- Oracle or SAP system experience will be an added advantage
- Strong communication and good interpersonal skills
- A meticulous, organized and resourceful team player
- Able to work independently with mínimal supervision
- Able to do Weekend/Public Holiday support when required
**Job Types**: Full-time, Permanent
Pay: RM1,425.33 - RM4,899.77 per month
**Benefits**:
- Health insurance
- Maternity leave
- Opportunities for promotion
- Parental leave
- Professional development
- Work from home
Schedule:
- Day shift
- Monday to Friday
Supplemental pay types:
- Overtime pay
- Yearly bonus
**Education**:
- Bachelor's (preferred)
**Experience**:
- Customer Care Specialist: 2 years (preferred)
-
Customer Service
5 months ago
Bayan Lepas, Malaysia Ozo Prestige Sdn Bhd Full timeDiploma/ Degree in Logistics or experienced as customer service in logistics / warehouse. **Job Description**: Acknowledge mails from Customers Plan & execute export operation Ensure daily activities run smoothly & generate more productivity To ensure 100% accuracy in recording shipment / cargoes details To maintain good relationship with customer...
-
Customer Service
5 months ago
Bayan Lepas, Malaysia Ozo Prestige Sdn Bhd Full timeDiploma/ Degree in Logistics or experienced as customer service in logistics / warehouse. **Job Description**: Acknowledge mails from Customers Plan & execute Warehouse operation Ensure incoming & outgoing activities run smoothly & generate more productivity To ensure 99% accuracy in recording incoming & outgoing cargoes To maintain good relationship...
-
Customer Service
5 months ago
Bayan Lepas, Malaysia OZO PRESTIGE SDN. BHD. Full timeDiploma/ Degree in Logistics or experienced as customer service in logistics / warehouse. Job Description: Acknowledge mails from Customers Plan & execute Warehouse operation Ensure incoming & outgoing activities run smoothly & generate more productivity To ensure 99% accuracy in recording incoming & outgoing cargoes To maintain good relationship with...
-
Customer Service
5 months ago
Bayan Lepas, Malaysia MBE BAYAN LEPAS Full timeAs a Retail Associate responsible to advise customer on the services available and which suite them the best. Build a good customer relationship and learn to up sell our products. Documentation skill, organised, and should be able to work independently as well as team work. Sales and marketing knowledge will be an added advantage. **Job Types**: Full-time,...
-
Customs Brokerage, Customer Service
5 months ago
Bayan Lepas, Malaysia People Pathfinders Sdn Bhd Full time**The Company** Our client is a listed and well-established global logistics company with global footprints across many markets and offers a wide range of logistics solutions. They are supported by more than 18000 employees globally, with strong networks in 6 continents, and leading-edge technology. The Custom Brokerage Customer Service will be based in...
-
Customer Service Executive
7 months ago
Bayan Lepas, Malaysia AW TEAMS SDN BHD Full timeHandling customer complaints or any major incidents - Investigating and solving customers’ problems, which may be complex or long-standing problems that have been passed on by customer service assistants; - Issuing refunds or compensation to customers; - Developing feedback or complaints procedures for customers to use; - Developing customer service...
-
Customer Service Representative
5 months ago
Bayan Lepas, Malaysia NCS Global Technology Full time**Job description**: - Support APAC region Service Desk functions which includes but not limited to Marketing and Channel support, Learning Management System, Repair RMA, Contract Administration, Delivered Quality (out of box management) - Support requests from external and internal for portal engagement, order shipment issue, training account issue,...
-
Customer Service Executive
5 months ago
Bayan Lepas, Malaysia Gratitude Inc. Full time**Role**:Customer Service Executive **Timings**:Rotational Shifts (Permanent) **Industry**:BPO **Work Mode**:Work from office **Functional Area**:ITES / BPO / Customer Service **Process**:Chat Key Skills: Customer Service Chat Process Chat Support BPO Skills BPO Operations BPO/ITES customer success bpo Customer Service Agent Mandarin or Cantonese Voice...
-
Customer Service Specialist
5 months ago
Bayan Lepas, Malaysia Gratitude India Full time**Job Title: Customer Success Specialist (English + Mandarin + Conversational Cantonese)** **Salary: RM3300 + RM300 (Basic + Language Allowance)** Are you a dynamic individual with exceptional communication skills in English, Mandarin, and Conversational Cantonese? Do you have a passion for providing outstanding customer experiences and helping people...
-
Customer Service Representative
5 months ago
Bayan Lepas, Malaysia Renesas Electronics Corporation Full time**Title**:Customer Service Representative **Requisition ID**:55301**Department**:Global Customer Service**Location**:Bayan Lepas, MY**Job Function**:Cust/Sales Support**Renesas Electronics (Penang) Sdn. Bhd** - Phase 3, Bayan Lepas, Free Industrial Zone 11900 Penang Malaysia**Job Highlights**: - Attractive Remuneration: Bonus + Profit Sharing - Flexible...
-
Customer Service Rep
5 months ago
Bayan Lepas, Malaysia Reality AI Full time**Title**:Customer Service Rep **Requisition ID**:53611**Department**: **Location**:Bayan Lepas, MY**Job Function**:Cust/Sales Support**Renesas Electronics (Penang) Sdn. Bhd** - Phase 3, Bayan Lepas, Free Industrial Zone 11900 Penang Malaysia**Job Highlights**: - Attractive Remuneration: Bonus + Profit Sharing - Flexible working hour & hybrid work mode -...
-
Customer Service Personnel
5 months ago
Bayan Lepas, Malaysia WAHOO GROUP SDN BHD Full timeCustomer service representatives handle complaints and are responsible for maintaining overall goodwill between an organisation and its customers. They manage data regarding customer satisfaction and report it. VISION : A WORLD THAT LOVES TO SWIM ! MISSION : TO HELP PEOPLE TO ENJOY THE BEST OF SWIMMING IN THE MOST EASIEST WAY WHILE CONSISTENTLY MAKING IT...
-
Customer Service Representative
5 months ago
Bayan Lepas, Malaysia Toll Group Full timeAbout Toll Group At Toll, we do more than just logistics - we move the businesses that move the world. Our 16,000 team members can help solve any logistics, transport, or supply chain challenge - big or small. We have been supporting our customers for more than 130 years. Today, we support more than 20,000 customers worldwide with 500 sites in 27 markets,...
-
Customer Service Representative
5 months ago
Bayan Lepas, Malaysia Toll Group Full timeAbout Toll Group At Toll, we do more than just logistics - we move the businesses that move the world. Our 16,000 team members can help solve any logistics, transport, or supply chain challenge - big or small. We have been supporting our customers for more than 130 years. Today, we support more than 20,000 customers worldwide with 500 sites in 27 markets,...
-
Customer Service Officer
5 months ago
Bayan Lepas, Malaysia Toll Group Full timeAbout Toll Group At Toll, we do more than just logistics - we move the businesses that move the world. Our 16,000 team members can help solve any logistics, transport, or supply chain challenge - big or small. We have been supporting our customers for more than 130 years. Today, we support more than 20,000 customers worldwide with 500 sites in 27 markets,...
-
Customer Service Representative
5 months ago
Bayan Lepas, Malaysia Toll Group Full timeAbout Toll Group At Toll, we do more than just logistics - we move the businesses that move the world. Our 16,000 team members can help solve any logistics, transport, or supply chain challenge - big or small. We have been supporting our customers for more than 130 years. Today, we support more than 20,000 customers worldwide with 500 sites in 27 markets,...
-
Customer Service Executive
5 months ago
Bayan Lepas, Malaysia Gratitude Inc. Full time**Role**:Customer Service Executive **Timings**:Rotational Shifts (Permanent) **Industry**:BPO **Work Mode**:Work from office **Functional Area**:ITES / BPO / Customer Service **Process**:Voice Key Skills: Thai - **Job Details** - Company: Top BPO Malaysia - Job Title: Customer Success Specialist - Thai English Speaking - Location: GBS, Bayan Lepas,...
-
Assistant, Customer Service Operations
5 months ago
Bayan Lepas, Malaysia Entegris Full timeJob Title: Assistant, Customer Service Operations **Job Description**: - The Role: - Assistant, Customer Service Operations works with the regional Customer Service teams and the Directors of Customer Service Operations to help keep the business running smoothly by performing administrative, reconciliation and customer service duties. In this role you...
-
Customer Service Officer
7 months ago
Bayan Lepas, Malaysia STG SOUTHERNPAK ENTERPRISE SDN BHD Full timeUniversity education level / qualification - Experienced in factory preferred - Basic computer knowledge and E-mail writing - Good in mathematics - Able to communicate with multiple language - Possess own transport STG have combined over years of experience, specializing in professional Machinery Relocation and Wooden Crating/Packing Services. The success of...
-
Customer Service Officer
5 months ago
Bayan Lepas, Malaysia Toll Group Full timeCompany Description At Toll, we do more than just logistics - we move the businesses that move the world. Our 20,000 team members can help solve any logistics, transport, or supply chain challenge - big or small. We have been supporting our customers for more than 130 years. Today, we support more than 20,000 customers worldwide with 500 sites in 25...