Customer Service Leader

2 weeks ago


Bayan Lepas, Malaysia Agensi Pekerjaan Recruit Express Sdn Bhd Full time

**Requirements**:

- Min of 5years experience in customer service executive level.
- Diploma / Degree in related field.
- Good command of spoken and written in English
- Possess good interpersonal, communication and customer servicing skills.
- Self-motivated and result driven with initiatives to constantly seek process improvement
- Have basic knowledge on how to use Outlook, Microsoft office Excel

**Responsibilities**:

- Anchor between customer, sales and interdepartment in whole supply chain team
- Ensure OA issued to customer are correct and able to fulfil on time
- OA customer and order receive acknowledgement to customer within KPI timeline
- Ensure to issue pick list, invoice, CN on time and writeoff
- Ensure customer delivery date are accurately maintain in system anytime
- Ensure on time delivery, ship and bill on time
- Provide weekly backlog report to Customer
- Follow up promptly open order with procurement or division for SD provide root caused on all failed delivery
- Provide monthly sales forecast to team lead and weekly review
- Work with Logistic for shipment availability & promptly follow up POD and billing
- Follow up on PO revision from customer
- Ensure communication to customer timely, raise and suggest team lead for any customer issue

**Benefits**:

- Annual Leave
- Medical Leave

Additional Benefits
- 5 Working Days



  • Bayan Lepas, Penang, Malaysia Tollgroup Full time

    Customer Service Team Leader (Shift Rotation)Apply locations: Bayan LepasTime type: Full timePosted on: Posted 2 Days AgoJob requisition ID: R000070416About Toll GroupAt Toll, we do more than just logistics - we move the businesses that move the world. Our 16,000 team members can help solve any logistics, transport, or supply chain challenge – big or...

  • Team Leader

    2 weeks ago


    Bayan Lepas, Malaysia Toll Group Full time

    Company Description At Toll, we do more than just logistics - we move the businesses that move the world. Our 16,000 team members can help solve any logistics, transport, or supply chain challenge - big or small. We have been supporting our customers for more than 130 years. Today, we support more than 20,000 customers worldwide with 500 sites in 25...


  • Bayan Lepas, Penang, Malaysia Toll Group Full time

    About Toll GroupAt Toll, we do more than just logistics - we move the businesses that move the world. Our 16,000 team members can help solve any logistics, transport, or supply chain challenge – big or small. We have been supporting our customers for more than 130 years. Today, we support more than 20,000 customers worldwide with 500 sites in 27 markets,...


  • Bayan Lepas, Malaysia PBA Leader Motion Sdn. Bhd. Full time

    Handling incoming calls and other communications. - Prepare daily Sales Order, Delivery Order & Invoice - Handling office tasks, such as filing, generating reports - Updating paperwork, maintaining documents and word processing - Performing general office clerk duties and errands. - Follow up shipment **Requirement**: - Required Language: Bahasa Malaysia,...


  • Bayan Lepas, Penang, Malaysia LCSC Electronics Full time

    Leverage your sales expertise to drive business growth and expansion at LCSC Electronics. As a Customer Acquisition Leader, you will be responsible for identifying and pursuing new business opportunities to drive revenue growth.You will act as the main point of contact for assigned customers, addressing their inquiries, resolving issues, and providing...


  • Bayan Lepas, Penang, Malaysia Toll Group Full time

    About Toll GroupAt Toll, we do more than just logistics - we move the businesses that move the world. Our 16,000 team members can help solve any logistics, transport, or supply chain challenge – big or small. We have been supporting our customers for more than 130 years. Today, we support more than 20,000 customers worldwide with 500 sites in 27 markets,...


  • Bayan Lepas, Malaysia TELEPERFORMANCE MALAYSIA SDN. BHD. Full time

    Teleperformance is the global leader in outstanding customer experience. We are the worldwide leader in Omnichannel customer experience. We’ve been providing superior customer care services for leading companies throughout the world since 1978, with expertise in many markets and verticals. We work with people and for people to bring passion and excellence...


  • Bayan Lepas, Penang, Malaysia Tollgroup Full time

    Customer Service Team LeaderAbout Toll GroupWe are a leading logistics and transportation provider with over 130 years of experience. Our team of experts helps businesses move goods across the globe, providing innovative solutions to complex supply chain challenges.This role is for a night shift team leader (1 month rotation shift). As a key member of our...


  • Bayan Lepas, Malaysia Recruit Express Full time

    Anchor between customer, sales and interdepartment in whole supply chain team - Ensure OA issued to customer are correct and able to fulfil on time - OA customer and order receive acknowledgement to customer within KPI timeline - Ensure to issue pick list, invoice, CN on time and writeoff - Ensure customer delivery date are accurately maintain in system...


  • Bayan Lepas, Malaysia Toll Group Full time

    About Toll Group At Toll, we do more than just logistics - we move the businesses that move the world. Our 16,000 team members can help solve any logistics, transport, or supply chain challenge - big or small. We have been supporting our customers for more than 130 years. Today, we support more than 20,000 customers worldwide with 500 sites in 27 markets,...


  • Bayan Lepas, Malaysia Toll Group Full time

    About Toll Group At Toll, we do more than just logistics - we move the businesses that move the world. Our 16,000 team members can help solve any logistics, transport, or supply chain challenge - big or small. We have been supporting our customers for more than 130 years. Today, we support more than 20,000 customers worldwide with 500 sites in 27 markets,...

  • Operator

    2 weeks ago


    Bayan Lepas, Malaysia Leader Range Technology sdn bhd Full time

    Lathe and turning machine operators set up, program and tend lathe and turning machines designed to cut excess metal from a metal workpiece using a hardened cutting tool moved by computer-controlled motors. They read lathe and turning machine blueprints and tooling instructions, perform regular machine maintenance, and make adjustments to the lathe controls,...

  • Customer Service

    2 weeks ago


    Bayan Lepas, Malaysia Recruit Express Services Sdn Bhd Full time

    Anchor between customer, sales and interdepartment in whole supply chain team - Raise ticket for new order - Ensure OA issued to customer are correct and able to fulfil on time - OA customer and order receive acknowledgement to customer within KPI timeline - Ensure to issue pick list, invoice, CN on time and writeoff - Ensure customer delivery date are...


  • Bayan Lepas, Malaysia Recruit Express Full time

    Help drive performance, customer-centric culture, and one inspiring environment aligned with Customer Experience strategy and business plan. - Provide outstanding leadership and motivation, and take ownership of team results in continuously monitor team performance and highlight discrepancies with action taken on the spot to align with company goals and...


  • Bayan Lepas, Malaysia Toll Group Full time

    About Toll Group At Toll, we do more than just logistics - we move the businesses that move the world. Our 16,000 team members can help solve any logistics, transport, or supply chain challenge - big or small. We have been supporting our customers for more than 130 years. Today, we support more than 20,000 customers worldwide with 500 sites in 27 markets,...

  • Customer Service

    2 weeks ago


    Bayan Lepas, Malaysia G&G STATIONERY AND MARKETING SDN BHD Full time

    Customer service representatives handle customer request and are responsible for maintaining overall goodwill between an organisation and its customers. They manage data regarding customer satisfaction and report it. Customer's Convenient is our Priority. SPM / O Level / SKM Level 1 / SKM Level 2 / SKM Level 3 or Equivalent


  • Bayan Lepas, Malaysia Toll Group Full time

    About Toll Group At Toll, we do more than just logistics - we move the businesses that move the world. Our 16,000 team members can help solve any logistics, transport, or supply chain challenge - big or small. We have been supporting our customers for more than 130 years. Today, we support more than 20,000 customers worldwide with 500 sites in 27 markets,...


  • Bayan Lepas, Malaysia People Pathfinders Sdn Bhd Full time

    **The Company** Our client is a listed and well-established global logistics company with global footprints across many markets and offers a wide range of logistics solutions. They are supported by more than 18000 employees globally, with strong networks in 6 continents, and leading-edge technology. The Custom Brokerage Customer Service will be based in...

  • Customer Service

    2 weeks ago


    Bayan Lepas, Malaysia Allstaff sdn bhd Full time

    **Qualifications**: **Other Requirements**: - Excellent customer service and interpersonal skills. - Excellent communication skills. - Demonstrate analytical and problem-solving skills and multi-tasking. - Advanced computer proficiency level in Microsoft Excel & data entry. - A team player and initiative. - Fresh graduates are welcome to apply. **Job...


  • Bayan Lepas, Penang, Malaysia ELLSWORTH ADHESIVES (M) SDN. BHD. Full time

    Add expected salary to your profile for insights.Ellsworth Adhesives is a global distributor specializing in the supply and logistics of specialty chemicals and equipment located in Wisconsin State of US. Backed by decades of experience and a team of experts, Ellsworth Adhesives offers customers complete solutions for their application needs by providing...